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Thread Statistics | Show CCP posts - 0 post(s) |
Keaton Kiwiman
Minmatar
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Posted - 2009.07.01 14:28:00 -
[1]
Sorry i wasn't exactly sure which section this would fall under so i decided to post in general.
I've been having a problem trying to buy PLEX. when i enter my card info it says it is declined and gives me an error message.
i have called my bank to make sure i had enough funds and i do so i don't see how money would be what is causing it to be declined.
has this happened to anyone else yet, and if so how where you able to fix the problem? |
Kawea
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Posted - 2009.07.01 14:34:00 -
[2]
Would that be an in game item called 'Plex' (30 Day Pilot's License Extension) or do you mean the time code you buy outside of the game?
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Keaton Kiwiman
Minmatar
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Posted - 2009.07.01 14:35:00 -
[3]
the in-game item you can buy to sell other pilots
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Kawea
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Posted - 2009.07.01 14:45:00 -
[4]
For the in game item, you need to buy a GTC (game time code) first, from any place that sells them. Then you use that code to create a Plex (2 of them in fact) in game.
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Keaton Kiwiman
Minmatar
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Posted - 2009.07.01 14:47:00 -
[5]
ok thanks i guess i was just confused then cause there is a button in the account management section that said it allowed you to buy them right there but i guess it'll be easier to just go to the store and get it.
thanks for your help. |
Shinnen
Caldari Northern Intelligence
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Posted - 2009.07.01 14:48:00 -
[6]
Originally by: Kawea For the in game item, you need to buy a GTC (game time code) first, from any place that sells them. Then you use that code to create a Plex (2 of them in fact) in game.
Ignore this guy, he obviously doesn't have a clue that you can buy PLEX direct from CCP.
It's a billing issue, if you contact CCP through the petition system and make sure its category is set as billing & account, they should get back to you within a day.
Here's the link to the petitions page. https://support.eve-online.com/Pages/Petitions/CreatePetition.aspx
You're welcome in advance
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Keaton Kiwiman
Minmatar
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Posted - 2009.07.01 14:50:00 -
[7]
ah ok. lol well thank you then kind sir i will submit the petition and hopefully i will get a reply soon. thanks again. |
Kawea
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Posted - 2009.07.01 14:54:00 -
[8]
Originally by: Shinnen
Originally by: Kawea For the in game item, you need to buy a GTC (game time code) first, from any place that sells them. Then you use that code to create a Plex (2 of them in fact) in game.
Ignore this guy, he obviously doesn't have a clue that you can buy PLEX direct from CCP.
It's a billing issue, if you contact CCP through the petition system and make sure its category is set as billing & account, they should get back to you within a day.
Here's the link to the petitions page. https://support.eve-online.com/Pages/Petitions/CreatePetition.aspx
You're welcome in advance
I won't claim I know everything, but the last time I heard, CCP themselves were not in the business of selling time codes directly to players. And also, the way I heard, you have to have a time code to create a plex.
If you have a different info, maybe a link could clear the matter?
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Another Liberthas
Caldari Ha'Menudim
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Posted - 2009.07.01 15:07:00 -
[9]
Originally by: Kawea
If you have a different info, maybe a link could clear the matter?
Linkage
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RaTTuS
BIG Libertas Fidelitas
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Posted - 2009.07.01 15:07:00 -
[10]
You can buy PLEX from ccp from the accounts page - though I'd suggest any other method really -- RaTTuS @ InEve, Capital Prints for sale |
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