|
|
| Author |
Thread Statistics | Show CCP posts - 6 post(s) |
|
CCP Goliath
C C P
C C P Alliance
474
   |
Posted - 2012.06.01 10:28:00 -
[1] - Quote
Chu SumTuat SumTuat wrote:Veritas Titan wrote:I turned off VPN to test and was disconnected 10 minutes into the game. VPN fixes the problem, at least for me. VPN should not fix your problem, the problem is with CCP.....dont patch things up for them.
If VPN is fixing the problem then it sounds like the issue is ISP based. I have asked those who submitted bug reports on this issue to confirm their location and ISP but neither of them have gotten back to me yet. If others experiencing the problem can do likewise it will help us confirm one way or the other.
CCP Goliath | QA Director | @CCP_Goliath |
|
|
CCP Sputnik
C C P
C C P Alliance
49
|
Posted - 2012.06.05 10:31:00 -
[2] - Quote
Sione Tolutau wrote:Hi guys sorry I've posted this in another thread but I am having the exact same issue
Location: New Zealand
ISP: slingshot
I don't have any packet loss when it happens for me. ping -t was this at all times from log in to "Socket was closed":
Reply from 87.237.38.200: bytes=32 time=301ms TTL=108
and tracert was this:
2 11 ms 11 ms 11 ms cpiak1-l9-G-internet.tranzpeer.net [202.180.81.32]
3 12 ms 10 ms 11 ms vlan93-cpcak3-e1.tranzpeer.net [202.180.76.68]
4 11 ms 11 ms 10 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 44 ms 11 ms 12 ms x7-1-0-101.akbr5.global-gateway.net.nz [202.50.234.61]
6 12 ms 11 ms 12 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77]
7 12 ms 12 ms 11 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37]
8 135 ms 142 ms 136 ms xe7-0-0.labr5.global-gateway.net.nz [202.50.232.18]
9 168 ms 167 ms 173 ms ae1-3.sjbr2.global-gateway.net.nz [203.96.120.94]
10 167 ms 169 ms 149 ms ae0.pabr4.global-gateway.net.nz [203.96.120.74]
11 169 ms 168 ms 138 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62]
12 146 ms 147 ms 149 ms vlan60.csw1.SanJose1.Level3.net [4.69.152.62]
13 141 ms 141 ms 211 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186]
14 208 ms 211 ms 205 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46]
15 220 ms 209 ms 212 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46]
16 274 ms 208 ms 208 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77]
17 285 ms 278 ms 284 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130]
18 274 ms 273 ms 278 ms ae-56-221.csw2.London1.Level3.net [4.69.153.130]
19 * 273 ms 277 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106]
20 278 ms 283 ms 302 ms srv248-e.ccp.cc [87.237.36.248]
21 305 ms 311 ms 307 ms srv248-e.ccp.cc [87.237.36.248]
22 307 ms 302 ms 312 ms srv200-g.ccp.cc [87.237.38.200]
hope this helps..
Thank you Sione Tolutau.
I wanted to highlight your post to show people which information they should include in their petitions about the socket closed issue. Having all this information makes it a lot easier for us to figure out who, in this long trace, is responsible for dropping the ball/package.
PS. You might not see the package loss via ping -t if only packages within specific port rages get dropped.
CCP Sputnik | Software Engineer | Team Undone Unit |
|
|
CCP Habakuk
C C P
C C P Alliance
209
|
Posted - 2012.06.05 16:43:00 -
[3] - Quote
Lord Helghast wrote:will throw my hat in the ring here, since Inferno i have had 8 disconnects for a closed socket, prior to inferno i never even knew this window existed. And now i get disconnected and oddly get 2 popups at the same time for the error every time lol
The window for the disconnect is new with Inferno - before Inferno your client restarted automatically after being disconnected (without giving a reason on what happened). Getting 2 popups at the same time might be a (minor) bug - please make a screenshot the next time this happens and attach it to a bugreport (please add my name in the subject of the bugreport).
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Writing bug reports | Mass tests
|
|
|
CCP Sputnik
C C P
C C P Alliance
52
|
Posted - 2012.06.07 11:05:00 -
[4] - Quote
Sladd Manos wrote:I was also having this issue. I tried restarting my laptop, modem, and router, none of that helped. I realized I began having the problem after I started using steam. I opened task manager and steam was running in the background. Ended that process and havent had the error since.
Can somebody else verify that Steam is causing Close Socket errors?
CCP Sputnik | Software Engineer | Team Undone Unit
My EVElopedia Talk
My Broadcast Log |
|
|
CCP Sputnik
C C P
C C P Alliance
55
|
Posted - 2012.06.12 10:25:00 -
[5] - Quote
CCP Sputnik wrote:Can somebody else verify that Steam is causing Close Socket errors?
CCP Sputnik | Software Engineer | Team Undone Unit
My EVElopedia Talk
My Broadcast Log |
|
|
CCP Sputnik
C C P
C C P Alliance
56
|
Posted - 2012.06.13 13:41:00 -
[6] - Quote
Thanks guys for testing if Steam caused trouble, I will poke people about this again. Sorry there is not a lot I personally can do about this issue  .
CCP Sputnik | Software Engineer | Team Undone Unit
My EVElopedia Talk
My Broadcast Log |
|
|
|
| |
|