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Khemul Zula
Amarr Keisen Trade League
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Posted - 2009.08.23 19:28:00 -
[31]
Edited by: Khemul Zula on 23/08/2009 19:28:31
Originally by: Evil Sakura Bump , any chance of getting some GM feedback ?
Odds are about equal with the universe deciding that existence isn't nearly as interesting as it seemed to be at first and suddenly imploding.
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Gen Laviski
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Posted - 2009.08.25 16:35:00 -
[32]
bump for RL M8 who now found 2 of his char now in a new corp his main account still unmoved yet.
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christymoore
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Posted - 2009.08.25 17:41:00 -
[33]
And yet no reply from a GM? Is this a statement of CCP's intent to deal with the biggest problem that the game is facing? In my opinion they are really falling down in the customer relations department, because this is a business, which my friend has invested RL money in. Now if they cant do a simple IP check and even extend to a phone call to the party that feels in a position of unknowing and not even reply to this thread? what does that say for everyone else? all these people passing judgement on the suitation clearly dont have the intellegence to picture themselves in the position my friend is in, and know that they would also feel very disatisfied. To sum it up, disappointment in the reactions of CCP and their action to date is an understatement. Wise up and start dealing with the problem before you start losing more and more players
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Karanth
Gallente Independent Fleet Dark Taboo
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Posted - 2009.08.25 17:56:00 -
[34]
Originally by: christymoore And yet no reply from a GM? Is this a statement of CCP's intent to deal with the biggest problem that the game is facing? In my opinion they are really falling down in the customer relations department, because this is a business, which my friend has invested RL money in. Now if they cant do a simple IP check and even extend to a phone call to the party that feels in a position of unknowing and not even reply to this thread? what does that say for everyone else? all these people passing judgement on the suitation clearly dont have the intellegence to picture themselves in the position my friend is in, and know that they would also feel very disatisfied. To sum it up, disappointment in the reactions of CCP and their action to date is an understatement. Wise up and start dealing with the problem before you start losing more and more players
Ok so here we go:
- CCP is terrible.
- Need GM to answer on forums when they don't do that.
- Complain to people who don't believe it and won't believe it ever no matter what.
- Due to Devs hating your 'friend' and being evil Eve is now dying due to this issue.
- You can't admit you were either banned for buying ISK, or got screwed by your free keylogger from ISK-sellers.
- You haven't named a single character here and are trolling.
Have I missed any points here?
Originally by: CCP t0rfifrans
Sorry, no. You have to go into wormholes and get farmed by the new AI NPCs like everyone else...
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Evil Sakura
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Posted - 2009.08.26 11:34:00 -
[35]
Edited by: Evil Sakura on 26/08/2009 11:36:17
Originally by: Karanth
Originally by: christymoore And yet no reply from a GM? Is this a statement of CCP's intent to deal with the biggest problem that the game is facing? In my opinion they are really falling down in the customer relations department, because this is a business, which my friend has invested RL money in. Now if they cant do a simple IP check and even extend to a phone call to the party that feels in a position of unknowing and not even reply to this thread? what does that say for everyone else? all these people passing judgement on the suitation clearly dont have the intellegence to picture themselves in the position my friend is in, and know that they would also feel very disatisfied. To sum it up, disappointment in the reactions of CCP and their action to date is an understatement. Wise up and start dealing with the problem before you start losing more and more players
Ok so here we go:
- CCP is terrible.
- Need GM to answer on forums when they don't do that.
- Complain to people who don't believe it and won't believe it ever no matter what.
- Due to Devs hating your 'friend' and being evil Eve is now dying due to this issue.
- You can't admit you were either banned for buying ISK, or got screwed by your free keylogger from ISK-sellers.
- You haven't named a single character here and are trolling.
Have I missed any points here?
Ok
- CCP arent terrible their security protocol and petition response times are however.
- I have actually got alot of positive replies and people in a similar position mailing me and as i said above if it speeds things along i see no harm .
- I never said they hated me nor did my friend , they just need to overhaul their security protocol and get ontop of this situation before they start losing loyal customers to the very people they focused their recent "UNHOLY RAGE" campaign against.
- Read the whole thread , my 1st keylogger in 4 years i run firefox with all the bells and whistles , i just got caught because i clicked a link in a mail one of my best friends sent me after his msn account was hacked unknown to me.
- Characters comprimised were Roleplay 24m SP pvp character ( Account is still locked since the 15th since i got account locked before the hacker could change the account email addy and im now waiting patiently in line with my petition ) Myth Lander // Curb Smile 23/24m SP industrialists ( The reason i made this thread , as the accounts had their e-mail addy changed in account management when i was at work i came back and initially got the accounts locked but they got reopened due to the accounts email addy being changed and are currently being moved to a new corp and for all i know are trading RMT isk or being sold for money themselves , all i want is them locked so i can do as im doing with roleplay above ). So it is infact you who is the troll

Nah that about covers it
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christymoore
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Posted - 2009.08.27 20:23:00 -
[36]
BUMP FOR ATTENTION
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Janos Ferenc
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Posted - 2009.08.27 20:32:00 -
[37]
As much as I hate to say it, as I'm dealing with a similar problem.. do you really think if they're not even paying attention to petitions because of the "backlog", that they'll pay attention to the forums?
However, I concur with the need of some form of communication from the GM's or anyone from CCP with a clue as to what is actually causing so much of a problem with the time it takes to address issues/petitions of this nature.
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Ranger 1
Amarr Dynaverse Corporation Vertigo Coalition
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Posted - 2009.08.27 20:39:00 -
[38]
The fact remains that posting on the forums isn't going to help one bit.
I think its pretty apparent that they are a bit overwhelmed with issues of this nature thanks to our RMT friends spamming the forums etc. A lot of people were caught out by it before word spread (I know, in this case it came from another source, but it is still the same issue).
Investigations of this sort are the most time consuming, they always have been. They have to be absolutely certain before permanent action is taken one way or another. Until they investigate it is not clear who the villian is, you... or another party entirely. I think we have all seen people start threads like this and time after time it turns out they were lying through their teeth (note: I am not saying that you are in this case). Its a huge pain in the butt for everyone concerned and unfortunately due to the jump in the frequency of these cases being generated everyone is going to have a long wait time.
Still, its better to deal with the wait as the only sure and fast alternative would be to perma ban all accounts connected to the case and clear it from the backlog. And I don't think anyone affected really wants that to be the resolution.
===== If you go to Za'Ha'Dum I will gank you. |
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