Jarna
Amarr
Eternal Frontier
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Posted - 2009.09.16 15:16:00 -
[1]
Edited by: Jarna on 16/09/2009 15:23:50
Edited by: Jarna on 16/09/2009 15:19:10
 Originally by: Mik Nostrebor
Thanks for the answers! I feel much more confident :)
I recently bought an HP 550 notebook which had an Intel integrated X3100 card in it. While it performed well it was constantly falling over with random Blue Screens. the BSOD message stated that there was an issue with the graphics card hardware or driver. Turns out that there is a bug in the driver. Sadly HP turned out to be completely unable to comprehend the issue and were not willing to accept my request to update their available driver to use Intel's latest release. (Intel driver would not install - just asked me to contact my manufacturer for a driver).
So this is my second attempt at getting a notebook that will run Eve without tears and BSOD drama.
Mik
HP doesn't write the drivers, the company who made the hardware does. Sometimes the driver can be found at the manufacturer's website, sometimes they are exclusive to the HP website.
If installing the newest driver from the HP website doesn't work then you're SOL and you can't blame HP for it. HP can't force Intel to go write a new driver if they don't feel like it.
I worked at HP Tech Support. I know how all that goes.
Machines with Integrated video cards aren't meant to have video games played on them in the first place. It's like trying to cut down bamboo with a lawn mower; you don't use things to do what they aren't made for. An integrated video card uses your computer memory to get it's own RAM. So if you have a 1GB stick of RAM in your crappy low-end notebook and your video card is a 128 or 256 Integrated video card, you just lost 128 or 256 MB from your RAM. So now you're down to about 750MB. Then to know that Vista takes anywhere between 250-300MB doing nothing, Internet Explorer uses about 50-100MB depending on how heavily you are using it, trying to startup EVE isn't the smartest thing to do in Vista.
Originally by: Meiyang Lee
They're also one of the few manufacturers to have the disassembly guides for all their laptops posted on their support sites, which is extremely useful when you want to either clean the heatsinks, or replace a busted fan.
Just for the record, HP has them too. In all actuality, people think calling HP Tech support is something special. Did you know that 90% of the information told to you over the phone is actually coming directly from the HP.com website as the Support agent talks to you? Just about everything you are told over the phone can be found at hp.com. And the best place to start is to go to the website and type the model number in the Search bar.
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