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AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 08:06:00 -
[1]
Has anybody experienced an issue with assets just vanishing if there are any sort of connection issues when the trade window is open with assets in it?
I had been collecting assets around sinq with a charon for a week. I had them centralized and a charactor from both accounts logged in within the same station. I opened to direct trade to myself and placed assets in it.
Then the connection died where the wallet shows a zero balance and you cant use any menus.
So i relogged on both accounts and the assets are no longer present on either charactor. I've filed a petition but i wanted to know if anybody has experienced this before or would know where they may have possibly ended up. If it wasnt really anything valuable i wouldnt have filed but its billions of units of various minerals in question among the lost in addition to battleships and many bpo/bpcs...
The sky was blue but there was no god. |
The AEther
Caldari
Perkone
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Posted - 2009.09.23 08:18:00 -
[2]
Edited by: The AEther on 23/09/2009 08:18:24
Yes, about a year and a half ago a player I knew was trading a faction fitted Navy Vexor worth 700 mil to his alt both docked in Jita 4-4. During the trade his connection died and accounts went offline. The faction fitted Navy Vex that was in the trade window vanished after this. He petitioned to CCP and they replied that they had insufficient evidence to confirm that this bug exists and did not replace it.
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AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 08:21:00 -
[3]
I sure hope this isnt the outcome for me seeing as pretty much all the work i had done in eve for the past 2 years was in that transaction. Not getting this replaced pretty much wipes my net worth and my ability to continue playing. Id say if i was mad and i was going to quit you guys can have my stuff but.......... oh wait i have no stuff.
The sky was blue but there was no god. |
Lotus Sutra
Caldari
Sutra Inc
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Posted - 2009.09.23 08:24:00 -
[4]
Edited by: Lotus Sutra on 23/09/2009 08:24:39
Our logs, they show nothing, sorry. We hope this response has been helpful. If you have any further questions, please feel free to not contact us again, because we will still say our logs show nothing.
if you do decide to quit, you can contract your ships to me, I will sell them and put the isk to good use.
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No you can't have my stuff |
AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 08:28:00 -
[5]
No if I don't get my stuff replaced and I decide to quit I will be self destructing all of my ships with what little i have left outside of Dod20 in Sinq.
The sky was blue but there was no god. |
RaTTuS
BIG
Libertas Fidelitas
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Posted - 2009.09.23 08:43:00 -
[6]
Just petition ,
you'll get them back,
or they may appear after the next DT
--
3 Titans Lottery
InEve | Capital |
Lotus Sutra
Caldari
Sutra Inc
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Posted - 2009.09.23 08:45:00 -
[7]
 Originally by: AccesiViale
No if I don't get my stuff replaced and I decide to quit I will be self destructing all of my ships with what little i have left outside of Dod20 in Sinq.
May I make a reasonable suggestion? Don't do that. Just keep the ships as there may come a point where you want to try EVE again, and it would make things a little easier for you if you still had them.
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No you can't have my stuff |
AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 08:51:00 -
[8]
I hope they come back after dt but yes i have created a petition.
And no, if i quit i wont half quit by leaving any remnant. It all must burn.
The sky was blue but there was no god. |
Lt Forge
Pilots From Honour
Aeternus.
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Posted - 2009.09.23 11:01:00 -
[9]
Until they fix it/vanish back in your hands: I advise you to Direct-trade them in SECTIONS.
SECTIONS: Parts, pieces, not the whole bunch at once.
Instead of 1 billion tritanium, you trade 50-100 tritanium per trade.
_____________
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Mathilde D'Arc
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Posted - 2009.09.23 11:14:00 -
[10]
Or you could always private contract the stuff.
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AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 11:18:00 -
[11]
Yea as soon as it happened i thought "i totally should have just made the private contract."
But that doesn't change the fact that its crazy that i lost everything simply because I had a disconnect while trading to myself.
Both chars happened to be in the same place and i thought "what the hell...ill just hand it to myself." apparently the gods willed otherwise.
The sky was blue but there was no god. |
Mr Laden
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Posted - 2009.09.23 11:19:00 -
[12]
i had it one time with my alt in the same station, on the same pc.
Items were accepted on both chars and got kicked off eve.
Items were vanished...
Petitioned and they said it would respawn after the next dt.
And it did :)
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AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 11:35:00 -
[13]
Cool, mostly sounds like positive outcomes. Thanks for the insight fellow people who have previously been screwed over (temporarily).
The sky was blue but there was no god. |
Squelch
Crowd Control
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Posted - 2009.09.23 11:38:00 -
[14]
Kind of similar thing happened to me and a corp mate a long time ago but without the disconnect, the items did not appear after downtime but a petition did return our items 2 or 3 days later.
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DrefsabZN
Caldari
Butterfly Effect Corp.
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Posted - 2009.09.23 12:14:00 -
[15]
I've had this happen several times, the odd thing is the items always eventually turn back up, normally after downtime though no always.
I recently had a contract one of my corp mates sent to me vanish, I accepted it but the items never appeared, the items where any place there was no record of the contract even existing any more. He petitioned CCP and got the usual no evidence blah blah blah.
I know the guy hadn't stole the stuff hes one of my best friends IRL, and I work with him, plus I have his full API, and Im certain I clicked accept. On the contract, the items were worth less than a bil so I just thought oh well no big loss. Then about 3 months later suddenly the items appeared in my assets list. I keep my asset clear and clean. All my items are in a couple of station's so when these items popped up in a station I cleared out months ago it was a surprise. A pleasant one but it still sucks that it happened at all.
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AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 12:24:00 -
[16]
After dt the stuff is back.
Thanks all for holding my hand while i cried.
The sky was blue but there was no god. |
Gallente yps
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Posted - 2009.09.23 12:25:00 -
[17]
Well it's okay. To be honest I'd just been to the loo and forgot to wash my hands anyway.
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Katarina Shadows
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Posted - 2009.09.23 12:28:00 -
[18]
Awesome - glad it worked out all right for you.
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Danton Marcellus
Nebula Rasa Holdings
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Posted - 2009.09.23 14:01:00 -
[19]
I had this a couple of times back in 2003.
Should/would/could have, HAVE you chav!
Also Known As |
Serge Bastana
Gallente
GWA Corp
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Posted - 2009.09.23 14:04:00 -
[20]
Glad that coin came down on the right side really, losing stuff here and there is a pain but everything you own.
Another lesson is learned in EvE today.
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You either need a punch up the throat or a good shag.
Nobody round here is offering the second one therefore your choices are limited! |
AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 14:14:00 -
[21]
z0mg...look at the eve community being all friendly and constructive and whatnot. *tear*
The sky was blue but there was no god. |
Serge Bastana
Gallente
GWA Corp
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Posted - 2009.09.23 14:16:00 -
[22]
Stop that, bloody carebear :P
Don't get used to it 
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You either need a punch up the throat or a good shag.
Nobody round here is offering the second one therefore your choices are limited! |
Jarna
Amarr
Eternal Frontier
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Posted - 2009.09.23 15:30:00 -
[23]
What CCP fails to realize is that, "It will come back at DT" is not acceptable.
This is a bug and it needs to be fixed regardless if the items come back.
But, CCP is content disregarding it because the items come back.
This is what I mean by CCP is lazy.
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Tari Redhel
Caldari
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Posted - 2009.09.23 15:30:00 -
[24]
Happened to me once a few months ago when I was transferring 18 pieces of mission-only ice when the clients died.
When I relogged the ice was gone, and the mission unfinishable. So I swore a lot and failed it.
Then some time later (after the next DT I think) those 18 pieces of ice reappeared.
So I swore a lot more.
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AccesiViale
Gallente
Vox de Lucis
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Posted - 2009.09.23 18:02:00 -
[25]
Edited by: AccesiViale on 23/09/2009 18:02:34
yea i agree this is pretty fail as a practice but i am happy that i didnt have to deal with a gm and most importantly that i welcome 8b worth of assets back into my hangar.
The sky was blue but there was no god. |
Washell Olivaw
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Posted - 2009.09.23 18:29:00 -
[26]
Originally by: Jarna
What CCP fails to realize is that, "It will come back at DT" is not acceptable.
Some database (maintenance) routines require exclusive access to the tables they use. The only way to give them that is to disconnect all users aka daily downtime. Stuff in limbo from expired sell orders and contracts and apparently, failed trades, is handled by said routines. You can cry it's unacceptable all you want, it doesn't change the technology.
Originally by: Signature
Everybody has a photographic memory, some people just don't have film.
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Sub Trader
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Posted - 2009.09.23 18:33:00 -
[27]
happened to me once, the items appeared after the next downtime
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Jarna
Amarr
Eternal Frontier
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Posted - 2009.09.23 19:23:00 -
[28]
Originally by: Washell Olivaw
Originally by: Jarna
What CCP fails to realize is that, "It will come back at DT" is not acceptable.
Some database (maintenance) routines require exclusive access to the tables they use. The only way to give them that is to disconnect all users aka daily downtime. Stuff in limbo from expired sell orders and contracts and apparently, failed trades, is handled by said routines. You can cry it's unacceptable all you want, it doesn't change the technology.
The way to solve this is to NOT remove them from the user's asset list till AFTER the trade is completed.
The trade window should only hold a reference to the items in question, no the actual items themselves.
In this way, the items are not lost due to system crashes. All that would happen is the trade window REFERENCES to the items would disappear, but the items themselves would still be in the user's asset list.
That was simple. And that is totally doable. There is nothing with the "technology" that would stop that from being programmed in.
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Washell Olivaw
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Posted - 2009.09.23 20:13:00 -
[29]
Edited by: Washell Olivaw on 23/09/2009 20:13:23
Originally by: Jarna
The way to solve this is to NOT remove them from the user's asset list till AFTER the trade is completed.
The trade window should only hold a reference to the items in question, no the actual items themselves.
Dual references: duping bug/exploit.
Originally by: Signature
Everybody has a photographic memory, some people just don't have film.
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small chimp
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Posted - 2009.09.25 14:57:00 -
[30]
Could someone try this with an alt or a friend and with cheap items if this bug can be reproduced?
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