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Tessen
Stellar Tide
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Posted - 2009.10.09 02:52:00 -
[1]
Hello,
I recently read the story of a player who's account was hacked and his stolen character sold on this forum. The true owner petitioned and CCP sayed the transaction was valid and couldn't give back the character. CCP only gave him back his account why his 2 alt with basic SP. His 6 mounths character vanished.
I wil NOT comment about this and it is NOT the purpose of this message. But this gave me an idea CSM could support :
Any account owner should be able to lock any of his characters disabling possibility to sale his characters.
Of course you can still unlock any character on account management but there will be a 1 week timer before the char become available for selling.
I think this delay is enough for the true owner to declase this account was stollen if ever needed. This would lock any transaction and alow CCP to investigate about a potential theft.
PS : sry for my poor english. Ideas for a complete Bounty Hunter profession sytem. |

mazzilliu
Sniggerdly Pandemic Legion
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Posted - 2009.10.09 02:59:00 -
[2]
i think this is generally a good idea but needs to be developed more. some sort of safety lock to prevent emptying of wallets, contracting all items over, trading all items over, etc would probably help too.
what i find interesting is how the character sale went through with a legitimate credit card and a hacked account? this incident really sounds like an edge case and not worth creating a csm issue specifically over, although i really dont have petition statistics on hand to see how often this happens.
MAZZILLIU 2009. CHANGE I CAN IMPOSE ON YOU. |

Tessen
Stellar Tide
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Posted - 2009.10.09 03:13:00 -
[3]
Yes, this is the reason why I sayed this is not the purpose here. This the purpose of GMs and the owner of this account not ours :) The stealing was just an ilustration about how I get this idea.
And of course the idea sould be developped more. I leave this to any CSM member or candidate, I trust them to present it well to CCP if any of them think this is a good idea. Ideas for a complete Bounty Hunter profession sytem. |

Leelya
Epsilon Lyr Tau Ceti Federation
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Posted - 2009.10.09 03:51:00 -
[4]
/signed
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Drake Draconis
Minmatar Shadow Cadre REIGN Alliance
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Posted - 2009.10.09 05:12:00 -
[5]
Edited by: Drake Draconis on 09/10/2009 05:13:23 Not supported.
Your talking about a one in a million odds type of situation and suddenly proposing a solution is not going to help us any.
The problem started with the guys lack of common sense and or security on his computer.
Introducing a lock to someones account to prevent the char from being stolen could easily be reversed by said account hacker there by defeating your proposal.
Not supporting because the problem is the user in question... not the system.
YOU ARE RESPONSIBLE FOR YOUR OWN ACCOUNT SECURITY... NOT CCP.
Stop putting the burden on CCP to prevent you from doing stupid things.
Top that off that your hearing this second hand... there is no proof no documentation and CCP will not likely give you any verified facts other than rumor mills and second hand sites.
So flame away... but the facts are the facts. ========================= CEO of Shadow Cadre http://www.shadowcadre.com ========================= |

Leiture
Liliis tenaci vimine jungor
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Posted - 2009.10.09 06:15:00 -
[6]
/signed. 1 week timer would be fine to avoid illegitimate character's transfer.
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mazzilliu
Caldari Sniggerdly Pandemic Legion
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Posted - 2009.10.09 06:16:00 -
[7]
Originally by: Tessen Yes, this is the reason why I sayed this is not the purpose here. This the purpose of GMs and the owner of this account not ours :) The stealing was just an ilustration about how I get this idea.
And of course the idea sould be developped more. I leave this to any CSM member or candidate, I trust them to present it well to CCP if any of them think this is a good idea.
yeah i have been thinking about this for a while, and when i can figure out some way to make it so that suspicious events(such as suspicious login or password reset, etc) trigger a temporary account restriction, without screwing over regular players that just want to do stuff in eve i would totally raise it as a csm issue. but i cant think of any way to do that properly right now. =\
MAZZILLIU 2009. CHANGE I CAN IMPOSE ON YOU. |

Santiago Fahahrri
Galactic Geographic
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Posted - 2009.10.09 10:47:00 -
[8]
Supported.
Security is the responsibility of the individual. Tools help though, and I see no harm from such options being available. ~ Santiago Fahahrri Galactic Geographic |

Maxsim Goratiev
Imperial Tau Syndicate
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Posted - 2009.10.09 19:56:00 -
[9]
Originally by: Santiago Fahahrri Supported.
Security is the responsibility of the individual. Tools help though, and I see no harm from such options being available.
hm... i think i will agree with that. Fix Destroyers |

JitaPriceChecker2
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Posted - 2009.10.09 20:36:00 -
[10]
Good idea.
I could live with loosing isks and stuff but no character
supporting.
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Frabba
GoonFleet
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Posted - 2009.10.09 20:59:00 -
[11]
This is a pretty good idea. Expanding on it a bit, why not require an e-mail confirmation of all transfers. This removes EVE as the single point of compromise. This way, if someone wants to sell the character, they also need to have access to the e-mail account associated with the account. Expanding on this even further, this could be tied in with character termination. Just throwing some ideas out there but all in all I support anything that makes life less painful if an account has been compromised.
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Vestus Regula
The Black Dawn Gang
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Posted - 2009.10.09 21:32:00 -
[12]
.
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Andrest Disch
Debitum Naturae
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Posted - 2009.10.09 21:50:00 -
[13]
Supported |

Don Pellegrino
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Posted - 2009.10.10 01:00:00 -
[14]
Originally by: Drake Draconis Edited by: Drake Draconis on 09/10/2009 05:13:23 Not supported.
Your talking about a one in a million odds type of situation and suddenly proposing a solution is not going to help us any.
The problem started with the guys lack of common sense and or security on his computer.
Introducing a lock to someones account to prevent the char from being stolen could easily be reversed by said account hacker there by defeating your proposal.
Not supporting because the problem is the user in question... not the system.
YOU ARE RESPONSIBLE FOR YOUR OWN ACCOUNT SECURITY... NOT CCP.
Stop putting the burden on CCP to prevent you from doing stupid things.
Top that off that your hearing this second hand... there is no proof no documentation and CCP will not likely give you any verified facts other than rumor mills and second hand sites.
So flame away... but the facts are the facts.
It's not because it's rare that it's a bad idea. Also, yes, you are responsible of your account security, but you shouldnt lose years of training for either a mistake or a hack.
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Fille Balle
Ballbreakers R us
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Posted - 2009.10.10 10:56:00 -
[15]
It would be optional right? So why would it be a problem to implement it? And I think you should be able to determine the amount of time your characters stays locked. One week seems a bit short for me, but it mihgt seem a bit long for others.
A year seems like a good amount of time to me! I'm never selling my character, so a forever would also be a good option
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Mynxee
Hellcats The Bastards.
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Posted - 2009.10.10 13:54:00 -
[16]
I like the idea of being able to "lock" a character to prevent transfer or termination. At least it's one more obstacle. Details need sorted, but supported.
Originally by: Frabba ...why not require an e-mail confirmation of all transfers. ... if someone wants to sell the character, they also need to have access to the e-mail account associated with the account.
And although I like the idea of email confirmation as well, it is not a fail-safe. Someone who hacked or stole your login details could just log into the EVE-O site and change the email associated with the account, couldn't they?
Bump It! | My Blog: Life in Low Sec |

Kasi Kasai
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Posted - 2009.10.10 16:28:00 -
[17]
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Herschel Yamamoto
Agent-Orange
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Posted - 2009.10.10 20:08:00 -
[18]
Originally by: Santiago Fahahrri Supported.
Security is the responsibility of the individual. Tools help though, and I see no harm from such options being available.
This.
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Rip Minner
Freewind Ventures
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Posted - 2009.10.10 21:56:00 -
[19]
Very good ideal. One week timer on locked toons before you can sale them is a great ideal.
If you get hacked it buys you time to get your account back. And if your legit in wanting to sale off a pilot you will simply need to wait a one week time before doing so. Is it a rock? Point a Lazer at it and profit. Is it a ship? Point a Lazer at it and profit. I dont realy see any differnces here. |

HEPBHOE OKOH4AHUE
U.K.R.A.I.N.E SOLAR FLEET
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Posted - 2009.10.10 22:28:00 -
[20]
signed
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Frabba
GoonFleet
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Posted - 2009.10.10 22:42:00 -
[21]
Originally by: Mynxee I like the idea of being able to "lock" a character to prevent transfer or termination. At least it's one more obstacle. Details need sorted, but supported.
Originally by: Frabba ...why not require an e-mail confirmation of all transfers. ... if someone wants to sell the character, they also need to have access to the e-mail account associated with the account.
And although I like the idea of email confirmation as well, it is not a fail-safe. Someone who hacked or stole your login details could just log into the EVE-O site and change the email associated with the account, couldn't they?
One could expand on this design a fair bit. E-mail confirmation to old address confirming move to new address, adding a security question to be answered for e-mail address change, etc.
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shuckstar
Hauling hogs
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Posted - 2009.10.11 01:26:00 -
[22]
You are going to fast! Wait five minutes and try again. |

Cpt Branko
The Scope
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Posted - 2009.10.11 06:27:00 -
[23]
Edited by: Cpt Branko on 11/10/2009 06:30:02 Sounds sensible. In fact, I like the idea of a "timer" being user-defined.
There's plenty of players who don't want the terminate / sell functionality.
Sig removed, inappropriate link. If you would like further details please mail [email protected] ~Saint |

Mynxee
Minmatar Hellcats The Bastards.
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Posted - 2009.10.12 00:07:00 -
[24]
Originally by: Frabba E-mail confirmation to old address confirming move to new address, adding a security question to be answered for e-mail address change, etc.
Problematic, however, if for some reason the old email address is defunct for legitimate reasons.
Bump It! | My Blog: Life in Low Sec |

Aethrwolf
Podrratu
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Posted - 2009.10.12 01:57:00 -
[25]
Optional tools to help with account security are always good. I personally am fairly careful about where I go online, but my wife isnt and if her comp dies, its marriage hell if I dont let her use mine.  Absolutely everything is subjective. |

Vuk Lau
4S Corporation Morsus Mihi
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Posted - 2009.10.12 15:44:00 -
[26]
The problem with one week timer is that I know the cases when owners petitioned their stolen accounts and after 10 or even more days characters were sold, without any actions taken by GMs
I would petition the GM who didnt banned the account imediately after your/your friends account was hacked, and then after you receive the answer from senior Game Master there is nothing they can do, then send mail to internal affairs and human resources accusing both GM who initialy handled your petition and Senior GM for covering his mistakes for doing ****ty job. Hopefully CCP will start sacking more rapidly bad apples in GM department.
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Gaven Darklighter
The Athiest Syndicate Advocated Destruction
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Posted - 2009.10.12 16:27:00 -
[27]
I think the security question is a valid idea along with the e-mail confirmation. Another thing that may or may not help is to not allow important account info, such as email, until a safeguard has passed.
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Dariah Stardweller
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Posted - 2009.10.12 16:41:00 -
[28]
Supported. Everyone can be the victim of account thievery. No matter how much security measures you take.
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Joahcim Merkatz
Diadochi Heavy Industries
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Posted - 2009.10.12 16:46:00 -
[29]
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RedSplat
Noir.
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Posted - 2009.10.12 16:54:00 -
[30]
Drake is right, we are responsible for our own account security.
He is misguided though.
This is WHY we should have an option to lock a character to an account to prevent transfer to another.
Originally by: CCP Mitnal
I don't sleep. I am always here. Watching. Waiting.
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