I just started playing Eve. I started trial once before but my PC did break down before i got a chance to rally play. Decided to try again.

It's a bit overwhelming, but after you explore the menus a bit and listend to the turorial lady the menu and navigation becomes clearer. My Problem is that I got a Repair Module that requires a Skillbook I don't posses, now during the Mission the Tuorial wants me to use the Repair Module, which isn't installed.

That really needs to be corrected, I have no real Ideas how to proceed, My Ship is damaged and if I just move on I probably die in the next fight :/ .

CCP should fix the tuturials. These situations should not exist for new players in their first few hours into the game. How the hell should they know how to file a petition. Most of them will just leave.

Talk to Aura -> get sometimes-wrong automated tutorials

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CCP needs to talk to the helper guilds and get some newb programs set up to help direct new players. I think getting a new player into a corporation and getting them up to speed might be the best/easiest/cheapest way to retain them in current EVE.

I also loved that both the quarters and space itself had a distinct feel depending on your starter race although it is obvious to me that Amarr and Minmatar space need much love, Gal and Cal space looks like a rich multi colored painting. Amarr and Min space look like a 1 color painting, obviously not as deep and fleshed out.

After fixing Aura, one of your major priorities should be to give the new player the feeling that he is not playing solo offline. I remember that in the first few hours and even days i havent seen any other ship (except on the stations). You have 0, nada, ZERO contact to any other pilots.
Now plz **** mentioning player corps....

If i would not have had that chat, i would have assumed i am still playing offline.
You need in early game 1 mission where you join a convoy with other new players or (easier to develop) scripted NPC ships and escort the virgin princess to XY or whateva.
On that convoy mission you would see other kind of ships, make some jumps, get attacked by some pirates.

Unfortunately for you i have seen your way of creating incursions and quality of that content...
With some few changes towards PVE and storytelling/lore you could gain easily 100k new subscribers. You aint going to get a lot of new players with stuff like "fight to death, playerdriven economy, u die = u lose everything". You had 9 years to attract that kind of players. Because that sounds in theory good, but practicaly you get screwed over and over by players who are like 100x stronger than you.

1) You are absolutly right. I was twice stuck on a "hard" mission and twice i got help from a player who saw my "Is anyone here who could help to kill a ship and spend 5 mins but save me 5 hours" in local.
But i used the word "contact" in my complain and i understood it this way: I want content, missions, whateva GENERATED by CCP to attract me to want more interaction with players. And with interaction i surely do not mean chatting.... i mean doing stuff as a group for a short period of time.

2) The question is what problem are you trying to solve with that convoy mission.
a) give a new player the feeling of "fleet" and interacting with other players. trivial to solve.
b) introduce new organized pvp situation. complex to solve but i can imagine it would make a hell of a fun for experienced players. 2 groups. Group A has to ensamble pvp players to protect the convoy. Group B has to ensamble pvp players to stop the convoy. And here comes the best part FROM MY POINT OF VIEW. Less hardcore. Those groups give a ship to their pilots or sell the ship to you for that specific mission cheaper. But you get also the choice to bring your op T3 ship to the party if you like :)

I have seen how long it takes to find players to make an incursion. I have seen how long my corpmates where often roaming to do some pvp and NOTHING happened. You can fool me once to invest all that time in organizing but not twice...


3) What do you mean with "changes to storytelling/lore"? To be clear: by any normal standards by comparing games which have been released in the last decade: EVE has no story nor lore. It is empty. There is from my point of view and experience within EVE not a single character or storyelement i can relate too. You should build those goonguys a monument because they seem to be the only interesting thing in eve (storywise).

Just got done with a test Minmatar character. Wow. "This is an enemy ship (not as good as yours)" was pretty awesome.

All feedback I have is extremely nitpicky. Not fixing these won't end the world, but here you go:

* Not that it matters for a civilian module, but the tutorial never told me to turn the shield booster off. In fact, I don't think cap management is ever mentioned.

* Under "12. The Next Mission", the popup pointing at the Agent Missions menu had no text. Speaking of which, is there a way to remove the menu entirely? (Not the "hide" button)

* Under "15. Basic Combat", you're instructed to right-click a target that's out of targeting range, a concept that's not explained. Obviously, the option to lock doesn't appear, but because of instant aggro and "target back" (again, not something that's explained) you end up with a lock without actually following instructions. For the sake of consistency, I would argue it's now time to have "target back" default to zero.

* (Opposite scenario) Under the same section, the weapon button is highlighted with a popup, and rightly so. In my opinion, the feature where you click the weapon module and then lock needs to go. It's not how the tutorial describes the process of locking and firing. I've only ever seen new people get tripped up by it, and I could see this section being confusing if the weapon is clicked before a lock is acquired (again, the button highlight grabs more attention than the tutorial window, especially with a hostile bearing down on you). I don't think it's widely used anyway, if YouTube is to be believed.

These minor issues aside, I just want to say well done. This is by far the best tutorial EVE has ever had.

//snip nice feedback//
These minor issues aside, I just want to say well done. This is by far the best tutorial EVE has ever had.