Gariuys
Evil Strangers Inc.
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Posted - 2009.12.18 17:22:00 -
[1]
 Originally by: Boink'urr
Originally by: Virgil Travis
Originally by: Boink'urr
Edited by: Boink''urr on 18/12/2009 15:07:36
That's all nice and dandy from a producers point of view, but as customers pay for your products, they are paying for working products, not failty ones. And they are right in expecting you to do your utter best to have it working, and when it doesn't they are entitled to complain.
I'm truely amazed on how much patience consumers actually have (i'm a gamedev myself) with faulty software.
What would you do with a new hammer which would break at the first hit. And like once every two weeks after that. Would you work with tools like that? Strangely enough, software devs do. And people actyually pay for software that does just this.
What if someone took your car, upgraded it now it runs 5 mph faster but it crashes into trees every other day because 'The steering isn't working as expected'? Would you be a happy peppy even if it was a 'free' service??
That's a reality in software/hardware land, and i'm not sure why we are getting away with this crap :)
This is just what we're talking about, comparing a hammer to complex software coupled with equally complex databases is like comparing stubbing your toe to losing a leg. It really doesn't equate. It just displays the ignorance with which you approach this subject.
Ignorant? What an arrogant **** you are lol.
You're not getting the point. It doesn't matter if it's simple or complex. Consumers don't (have) to care if it's hard and tough, they pay your salary so shut up and make it work. They're not bothered by your engineeer troubles, and you simply display arrogance towards any customer base. 
Lets jut say this: Good thing you're locked up in a dungeon crafting Ebil Databases instead of in charge of consumer relations or sales.
Actually think the people in consumer relations and sales are the cause of much of these problems. Cause they make promises no software engineer on the planet can keep.
But think you have to be industry to really understand that CCP is doing a quality job.
And for some reason people think that if they pay for stuff it should be flawless, which works for most things, but for software products it just never will. It's too complex a product to ever fully grasp, and code works in mysterious ways. God seen plenty of stuff happen that quite literaly should not be possible if you go through the code, but it still happens.
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