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Mayor slowdown with multiple clients after the patch.

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Author	Thread Statistics \| Show CCP posts - 19 post(s)

CCP Snorlax C C P C C P Alliance 273	Posted - 2012.06.26 09:39:00 - [1] - Quote We-¦re investigating.


CCP Snorlax C C P C C P Alliance 273	Posted - 2012.06.28 11:34:00 - [2] - Quote We've tracked down a likely culprit and are working on a fix. Sometimes seemingly innocent changes in low-level rendering code can have unforeseen side effects. We'll try to get a fix out on Sisi as soon as possible so that we can verify we've really figured it out this time.


CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.03 16:01:00 - [3] - Quote H3ndrix wrote: This is getting ****** now, having to restart the client after every 9-10 jumps or so as memory usage is upwards of 1.5gb and rising with every session change plus fps rates are all over the place, either deploy the fix thats on sisi or rollback the damn server, or are you going to replace every loss incured because of this **** patch Please try running with the LogServer and file a bug report, attaching the log. Put my name in the header of the bug report so it gets to me quicker and I'll take a look. We have not seen memory leaks of this nature inhouse, so I'm curious to see logs from your sessions.


CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.03 22:25:00 - [4] - Quote Sebastian Hoch wrote: CCP Snorlax wrote: Please try running with the LogServer and file a bug report, attaching the log. Put my name in the header of the bug report so it gets to me quicker and I'll take a look. We have not seen memory leaks of this nature inhouse, so I'm curious to see logs from your sessions. I am seeing the main problem still on TQ. It acts like a memory leak to me--progressive through various session changes in the game. I am however seeing it fixed in SISI. I simultaneously auto-piloted four accounts last night 30 jumps on sisi and the problem did not manifest. I did notice on SISI that the hanger graphic/animation freezes on dock up. Basically the ship wont spin but everything else works just fine including right clicking your ship. Its just wierd not seeing your ship spin and makes me think internet spaceships are not real and I should go get some exercise or spend time with my friends lol. If you need a bug report on TQ for the main problem, and or on Sisi on the ship spin problem I can do it. Do you need these? While I appreciate the vigor in which you are personally putting to resolve this issue, I'd suggest that CCP invest time and people in fast, easy, and idiot proof tools for customers to report bugs if CCP is going to rely so heavily on them for QA. The instructions look easy enough but between replicating the problem, using the log server, reading all instructions, and filling out the bug form, its going to take an hour out of my time which frankly is a bit much for a product I pay for. Thanks, Seb Please, no crazy talk, Internet spaceships are serious business! You don't need friends or exercise... I'll see if we can repro the ship spin problem - I'll get back to you if I need more information - don't worry about the formal bug report. Point taken on the tools - I agree, this is something we need to improve.


CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.03 22:50:00 - [5] - Quote H3ndrix wrote: Quote: I'll see if we can repro the ship spin problem - I'll get back to you if I need more information - don't worry about the formal bug report. Are u shitting me, what about the probs making the game near unplayable ie the huuuuuuuuuuuuge memory leak, and ur fixing the damn ship spinner, way to go ccp borked patch after borked patch and u worry about the stupid ship spinner You do realize we have more people working at CCP? Don't worry, we can investigate more than issue at a time :)


CCP Snorlax C C P C C P Alliance 273	Posted - 2012.07.04 12:37:00 - [6] - Quote l0rd carlos wrote: Is this patch on TQ? Because two of my corp mates say multiboxing now works for them. Yes, we have a fix now out on TQ. We're still keeping an eye out for more issues, but the latest fix should address the most severe cause of slowdown.


CCP Snorlax C C P C C P Alliance 274	Posted - 2012.07.04 13:38:00 - [7] - Quote Bibosikus wrote: CCP Snorlax wrote: l0rd carlos wrote: Is this patch on TQ? Because two of my corp mates say multiboxing now works for them. Yes, we have a fix now out on TQ. We're still keeping an eye out for more issues, but the latest fix should address the most severe cause of slowdown. Thanks for the work to address the various problems so far. But are you implying that you know of other perhaps less severe issues and this remediation is ongoing? I'm just saying I'm not confident enough to claim that this fix addresses all slowdown issues. If players or our metrics indicate there are still issues we'll continue to track them down.