ZaBob
   |
Posted - 2010.05.26 20:29:00 -
[1]
 Originally by: ReaperOfDawn
Originally by: Elitist
Too many people so far up CCP's arse that they lost sight of reality!!!
This is a service that demands a monthly subscription and their service is 100% fail rate
If only eve community had a back bone and every subscriber quit for a month and hurt them in the pocket, instead of rolling over and taking it up the rear end!!!
Bunch of arse lickers!!!
I agree with most that CCP are tring there best but I also agree with the players that lash out monthly fees wanting to be able to get some kind of compo at the end of the day if you payfor something you want it to work so you want CCP to do there job then again if you payfor it you want to be able to use it and it seems eve online is one of the few mmo's that gives free patchs that doesn't give compo out when something goes wrong we are not taking plex just a day refound to paid players our double traing speed for 24 hours this would at least show some kind of respect to everyone out there.
I have played on and off for a few years now and to my knowlage there has been thess than 3 time where they have said sorry our bad we will replace the lost time yes we should know to set up training skills for 12+ hours and so on but does that pay for the isk lost due to not being able to rat hunt mine salvage and so on no it doesn't
I have come back to eve and am planing on staying from now on but it's about time they did something to show us we are valued and not just screwed
No disrespect CCP you do have the best game out there but you have to agree you need to play fair when and maybe then people wouldn't flame 24/7 about down time if u set something up to say sorry as i stated above.
Your suggestions are good ones, and I hope CCP listens. But I'm afraid that no, people (such as the guy you quote) would flame 24/7 anyway.
Or like the guy who flamed because his favorite gameplay bug wasn't fixed, but shaders were improved. News flash -- the guy who writes shaders is not the same guy as the guy who fixes gameplay bugs. Not making nice shaders wouldn't get your bug fixed.
Or complaining about the AlienFX bells and whistles vs some other desired feature. I kind of suspect the vendor actually supplied that code. Or maybe some other deal, or maybe just some employee went and did it because HE LIKES HIS AlenFX BOX!
IMO, a lot of the people who who have posted in this thread are quite insane. At the very least, they assume that what THEY want is what everybody else wants.
But the expectations of raving lunatics aside, your point is quite valid. CCP's customer relations could quite benefit from an overhaul. It would probably even save them RW money. In-game compensation for unplanned downtime, and better real-time communication about status updates, cost very little to implement, but would really improve people's dispositions. But I'd go for both that and extending people's licenses a day for any day with > 1hr unplanned downtime. The revenue hit would be worth it. Even better -- also add a day to each side of the buddy program!
Folks, what CCP does is hard. Very, very hard, and very, very complicated. If you are not an experienced software developer, you have no idea how hard and complicated!
Hold them to a high standard, yes. But all this anger over a game with glitches is a sign of your own problems, not theirs. |