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Thread Statistics | Show CCP posts - 3 post(s) |
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CCP FoxFour
C C P C C P Alliance
113

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Posted - 2012.07.15 17:17:00 -
[1] - Quote
Hey guys, just wanted to get some more official blue tag added to this. We all do understand your frustration and we are just as, if not more, frustrated about it as you are.
First what is going on right now: We now have two streams, the primary and a backup, running. When watching the stream under it you should be able to see the EVE TV #2 stream listed as well. The secondary stream is running from a different computer with a different encoder with different inputs. Basically as different as we could make it.
We actually hope to not need the secondary stream as we have also made a large number of changes to the first one. If however the primary stream does go down the secondary should stay up. We believe the problem to have been with some of the software on our end, the problem has not ever been on own3D's part. Having adjusted that software on the primary stream and added the backup stream with different software we believe we have covered our basis.
While it is true we maybe should have had the secondary stream going from the beginning we did not have any of these problems in the first two weeks and really not many live streams have backups running so we didn't think about it. Yay for 20/20 hind sight.
So again we really do apologize and I am also sorry we were not posting about this earlier but we were all really busy trying to fix the problems.
With that all out of the way so far all the feedback we have been getting in the last match is that the stream is doing really good so hopefully the problems are all behind us.
TL;DR: We think we fixed the broken, we have a backup, let us know how it is going. Really sorry. :( Content Designer | Team Five 0 @regnerBA |
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CCP FoxFour
C C P C C P Alliance
114

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Posted - 2012.07.15 17:36:00 -
[2] - Quote
Larg Kellein wrote:Thanks for the update, FoxFour, seems to be working much better.
Any chance on rebroadcasting the matches that were broken? I realise you'd probably have said so by now, but thought I'd ask.
While it is technically possible we don't want to delay any of the other matches, and the recordings should hit YouTube tonight so I don't think so. Glad to hear the stream is working better. :D That is making us ALL feel better around here. Content Designer | Team Five 0 @regnerBA |
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CCP FoxFour
C C P C C P Alliance
114

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Posted - 2012.07.15 17:37:00 -
[3] - Quote
Thecla Elarik wrote:Stream, after restart, has been stable, hooray for that. If you can find a source to that 50hz hum in the left channel.. <3
Thank you for the update Thecla, keep us posted. :) Content Designer | Team Five 0 @regnerBA |
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