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Thread Statistics | Show CCP posts - 7 post(s) |
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CCP Fallout

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Posted - 2010.06.09 13:59:00 -
[1]
What's new with the EVE Store? CCP Rhayger's newest dev blog gives us the scoop.
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Fallout

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Posted - 2010.06.09 14:08:00 -
[2]
Originally by: Balsakian McGiggles I'm surprised that there wasn't a link to the store in the dev blog itself.
Also, first.
Doh! Fixed :D You'd think with all the eyeballs that saw and reviewed this blog one of us would have realized that there wasn't a link to the actual store. Thanks :)
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Rhayger

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Posted - 2010.06.09 15:20:00 -
[3]
Just as a quick note, we're in the middle of deploying the store right now as I type this (11am EST). It should be available in a couple of hours tops.
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CCP Rhayger

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Posted - 2010.06.09 20:51:00 -
[4]
Originally by: Casiella Truza Perhaps the timing of the blog and store relaunch could have been a little better.
I actually agree, that's my fault on the timing. We have to take the store down to do the deployment because of the database changes that go with it and I should have given the thumbs up on the blog after that was done. Note for next time.
Deployment is almost done, we're just doing all the smoke testing now and fixing a few product images. I'll post again when it's open for business but it should not be too much longer. Thanks for the patience.
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CCP Rhayger

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Posted - 2010.06.09 22:18:00 -
[5]
The store is now live. As always, if you have any suggestions, questions or concerns just let the store staff know at [email protected]
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CCP Rhayger

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Posted - 2010.06.09 22:47:00 -
[6]
Originally by: EdwardNardella What happened to the EVE Online messenger bag?
It's out of stock, new stock is ordered and will be in shortly (I asked about it myself earlier today as I want to order one myself :) ).
As for a lot of other out of stock products (such as the Art of EVE book) a mammoth reorder went out and we are restocking as fast as possible. Sometimes we have to go to another manufacturer for an item which incurs a delay. The Art of EVE book should get in sometime this summer depending on printing and shipping timelines.
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CCP Rhayger

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Posted - 2010.06.11 15:02:00 -
[7]
Originally by: Casiella Truza It would also be nice if the store listed dimensions of objects. I have no idea of the size of those magnets, for example. I can more or less guess the size of the luggage tags, based on normal size for that sort of tag, but I'd prefer to know.
We are actually in the process of updating all the product text with that info, as well as other info like what materials items are made of. Some of the products have that info, the rest we have to manually go through one by one and update them.
As for EU shipping prices, we definitely know and are looking for whatever options we can - and yes that includes DHL. We looked at DHL last year and I think they actually quoted us more than FedEx and our shipper has had more reliability problems with them than FedEx. I will bring it up again though to be sure. We've multiple times been well into negotiations on european warehouses and shipping agents and each time the costs to the end consumer were ridiculous so we are still looking for a good dance partner so to speak.
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