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Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.21 13:52:00 -
[31]
At least I'm not alone. I just had a sequence of events last night that resulted in both a re-set of the extractors and some material loss last night (ugh 6 P3 out the window). None of my other planets get re-set. Just this one. Also I had setup some schematics and their outbound routes without setting up some inbound routs yet (like to set that up just when I move the materials to the "ongoing proc storage").
The interesting thing is that the night before I noticed the loss I wanted to check some link volumes. So I setup a route in edit mode from the space port. But I never hit submit. I hit cancel. Now I thought I verified the materials and they were not gone. But this morning I shipped some totally un-related product up to the customs office and when I checked the quantities for production suddenly there was a cycle of materials missing. of exactly the item I used for that route test! And the extractors got re-set and the re-set time seems to correspond to the moment I hit the cancel. Of course I never bothered to verify the extractors after I hit cancel on the route setup.
At least this gives more more clues as to how to reproduce this bug. Still not reliably reproduced but I feel like I'm narrowing down on the problem.
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Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.22 14:38:00 -
[32]
Welp - another good causality theory shot down in flames.
On the other hand I just got a rather interesting screen shot....
Blog Entry with pics
So as you can see there's a point where the inventory on screen shows more than the server thinks are there. The question is: without an outbound Route - where did those 20 units go? Um... CCP... Just how corrupt is that database? cuz atm a modi****of data consitency would be nice....
Also thanks for resetting my extractors (3 days in a row I haven't needed to restart my 24h extractors...). I must admit that's one bug I'm not complaining too much about although it does throw off my schedule a bit...
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Nyx Opet
Caldari NibbleTek RED.OverLord
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Posted - 2010.06.23 02:03:00 -
[33]
confirmed, i knew my math was right.
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Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.23 03:13:00 -
[34]
Ooooo Looks like we may have multiple causes of material loss. One of them definitively is related to downtime. See the following blog entry (with pics for proof)
Blog entry with MORE pics of bug
Note that during a single downtime - because of the production geometry - I lost TWO! full cycles during this downtime. Also note the time stamps I overlay-ed into the lower left hand corner of the crops.
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Borun Tal
Minmatar Wacom Research
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Posted - 2010.06.23 21:18:00 -
[35]
Letrange, I'm running a total of ten (10) colonies, and easily half of them are losing materials. I just don't have the patience and isk to keep tearing stuff down and rebuilding it all to try tracking the problem down, so keep up the good work! Maybe CCP is watching and will address these PI issues shortly.
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Casmy Blue
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Posted - 2010.06.23 21:35:00 -
[36]
I'm just confirming that when I put a P4 product into production at around 55 minutes before DT tonight, when I checked back after DT, the hopper was empty (no P3 products) but there was no P4 end result.
So DT is obviously at least one of the issues. Right now, I won't let any output happen during DT for P4 or P3 stuff.
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Maduka Takiman
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Posted - 2010.06.23 21:52:00 -
[37]
I've also lost production over the last few days... But how many am i going to loose with the extended downtime of the server move? I can hardy wait...
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Narfas Deteis
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Posted - 2010.06.23 22:03:00 -
[38]
Edited by: Narfas Deteis on 23/06/2010 22:07:04
Originally by: Maduka Takiman I've also lost production over the last few days... But how many am i going to loose with the extended downtime of the server move? I can hardy wait...
Hmm... In my case: around 64xP4, 384xP3, not counting P1-P2. It's 200-250m ISK. Thank you, CCP. Any chance for reimbursement? I don't think so. Only one good thing is I had no time to establish full production network.
Edit: correction, I did some calculations and it should be over 1500xP3. Thank you again.
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Narfas Deteis
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Posted - 2010.06.24 15:03:00 -
[39]
There's a chance that after this (very) extended downtime we will see this bug in all it's glory.
I should receive 25-50 x P4 from each installation (not counting P0-P3) and I wouldn't be surprised if I find only 5-6 x P4 per installation, produced before server shutdown.
Let's see.
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Ludacrys
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Posted - 2010.06.24 16:17:00 -
[40]
all my PI **** is gone and with no products to show for, good job CCP extended downtime just costed me like 500m isk
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Reygrimm
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Posted - 2010.06.25 02:46:00 -
[41]
I actually didn't see anything noticeable regarding weird pi behavior and material loss with the extended downtime. But I didn't have a ton of stuff queued up either.
I did have my first timeout with a set of extractors set to 96 hours though. It looked like all my 96hr extractors basically had a day or 2 subtracted from their runtime. So if for days I was getting timers reset to 2days,23 hours, they are all now reading 1 day,23 hours, as an example.
Should be back in business though now to keep tabs on things.
Reygrimm |

Qwert0
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Posted - 2010.06.25 04:12:00 -
[42]
I just did a small scale test of P4 production to get an idea of the set up for it. Stuck 60 of each P3 into the spaceport, and when i came back a few hours later I got only 5 of the p4 back, instead of the 6 I should have. |

Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.25 15:23:00 -
[43]
Well, I only lost a little bit of material to the seriously extended downtime. Looks like it was just the last cycle on the P3. So I was able to do a single P3 cycle to finish off.
Then I set up the P4 run (last P3 feeding material to the P4 cycle). Ouchy. Just checked this morning and even though I tried to time it to straddle the downtime, downtime must have been full sized today since I got nailed for 2 P4 items. Thanks CCP. I notice my bug report is still not filtered. {sarcasm}Glad to see the bug hunting is going well on the new content...{/sarcasm}
Side comment: I don't know if Sisi's downtime is identical to TQ but this may not be reproducible on Sisi, which would make the whole bug hunting thing useless in this case. The lack of response other than "submit a bug report" on this leads me to believe it may be a while before we any progress on this if ever. Brilliant. If I sound ****ed it's because the method of getting around the bug involves waking up early to start stuff right after downtime... Fraking inconvenient...
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Reygrimm
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Posted - 2010.06.25 15:39:00 -
[44]
Originally by: Qwert0 I just did a small scale test of P4 production to get an idea of the set up for it. Stuck 60 of each P3 into the spaceport, and when i came back a few hours later I got only 5 of the p4 back, instead of the 6 I should have.
Qwert0, You should have had 10 I think? The P4s need 6 of each P3 item. 60/6=10. Unless there's something I'm missing here...
That's actually kinda interesting if you got back exactly half (5) of what you should have gotten (10). If you could reproduce it, might go a ways to get a simple scenario to help track down the bug.
Keep the faith guys!
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Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.25 17:48:00 -
[45]
Originally by: Reygrimm
Originally by: Qwert0 I just did a small scale test of P4 production to get an idea of the set up for it. Stuck 60 of each P3 into the spaceport, and when i came back a few hours later I got only 5 of the p4 back, instead of the 6 I should have.
Qwert0, You should have had 10 I think? The P4s need 6 of each P3 item. 60/6=10. Unless there's something I'm missing here...
That's actually kinda interesting if you got back exactly half (5) of what you should have gotten (10). If you could reproduce it, might go a ways to get a simple scenario to help track down the bug.
Keep the faith guys!
You are correct sir, he should have had 10 at the end. Most of the losses happen during downtime where various strange and unsavory things seem to be happening.
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TLWE
Dark Angel Confederation
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Posted - 2010.06.26 14:08:00 -
[46]
Edited by: TLWE on 26/06/2010 14:07:45 Loss is always 20% in tier4 finished goods. I am sure it happens during transportation. It happens independently from DT, though my first impression was also it was somehow connected with DT synchronization, but it is not the only case. Already wrote topic on this subject in this group. Already 1 week before moving tyranis from singularity to tranquility i filled bug report on singularity about it. My petition about this issue on tranquility already is closed.
My educated guess is, it is some form of dust514 integration really and therefore CCP is not fixing it.  -- B=g, Honor, Nar=d. Semper Fidelis.
Nec Hercules Contra Plures . |

Ulviirala Vauryndar
Gallente Vauryndar Dalharil
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Posted - 2010.06.26 18:21:00 -
[47]
Edited by: Ulviirala Vauryndar on 26/06/2010 18:21:55 Similar here.
I DEFINATELY put 48 units of tier 3 products into a launchpad to produce 8 units of a tier 4 product in a single hitech fac, that each need 6 units of t3. 48 / 6 = 8. For the second time I've lost items now. I thought I made an error when it happened the first time but I'm a 100% I did not when it happened the second time now.
The hi-tech facility sits there with 6 units of one item in the queue and nothing of the others, only 6 units have been produced in total, the additional expenses for these tier items are rather unbearable.
Routing generally could be improved which I tried to outline here: http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1308696&page=21#603.
Unfortunately I can't find the time to thoroughly go through it on Sisi atm and see what has been done already and what not, and this issue is rather time extensive to try to reproduce.
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Sally Orefield
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Posted - 2010.06.27 09:02:00 -
[48]
I did a T3->T4 production and imported resources that should have produced 395 T4 output. After all input had been consumed, I got 350 T4 products. I checked the factories. Remaining input there amounted to a total of what's needed for about 1 unit T4. So that's 395 - 350 - 1 = 44 T4 units missing which accounts to a loss of about 90mil isk at current market value. More than 10% of input materials just disappeared. What's going wrong here?
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Jagga Spikes
Minmatar Spikes Chop Shop
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Posted - 2010.06.27 09:15:00 -
[49]
i have noticed that all of my losses are equal or divisible by number of factories, and happen after downtime. something funky is going on during downtime. ________________________________ : Forum Bore 'Em : Foamy The Squirrel - [jedi handwave] "There is no spoon." |

Narfas Deteis
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Posted - 2010.06.27 12:46:00 -
[50]
Confirming that I loose 1 output from each factory, so 1 unit of P4 disappears from each installation and then P4 manufacturing plant has to wait for another cycle of P3 manuf. plants and sometimes even P3 manufacturing plants have to wait for another cycle of P2 production.
Result: 2-3 units of P4 lost after each downtime for each P4 installation. It's around 20 P4s in my case.
No information concerning this bug in patch notes on Sisi.
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Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.27 13:34:00 -
[51]
Edited by: Letrange on 27/06/2010 13:34:08
Originally by: Narfas Deteis Confirming that I loose 1 output from each factory, so 1 unit of P4 disappears from each installation and then P4 manufacturing plant has to wait for another cycle of P3 manuf. plants and sometimes even P3 manufacturing plants have to wait for another cycle of P2 production.
Result: 2-3 units of P4 lost after each downtime for each P4 installation. It's around 20 P4s in my case.
No information concerning this bug in patch notes on Sisi.
If you or someone who's got sisi configured could see if this is reproducible on sisi and bug report it if it is, that would be nice. Not sure sisi's downtime is the same as TQ's which may be part of the problem. The bug hunter was asking if this was already fixed - I indicated that still not as of two days ago. I suspect they'll miss this one this patch round.
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Narfas Deteis
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Posted - 2010.06.27 13:55:00 -
[52]
Originally by: Letrange
If you or someone who's got sisi configured could see if this is reproducible on sisi and bug report it if it is, that would be nice. Not sure sisi's downtime is the same as TQ's which may be part of the problem. The bug hunter was asking if this was already fixed - I indicated that still not as of two days ago. I suspect they'll miss this one this patch round.
It's not fixed yet. (checked after today's DT)
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Irdia Freelancer
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Posted - 2010.06.28 00:39:00 -
[53]
I suspect is 2 issues in losses.
The 1st I petitioned as it appears to me that the routing to processors has errors. This is caused I think by multiple processor handling back server-side. If you have a route from say the launchpad to a processign factory, it should have only 1 process handle it server side. I suspect what is happening is while 1 processor starts to handle it, a 2nd decides to also handle it before the 1st completes.
If you have a processor factory complete its cycle, it has materials to send back to the destination like a launchpad. It also moves the materials from 100% supplied to start the next process and changes the source materials to 0%. Now I suspect they have the factory does a check itself and tries to resupply when this happens, and while this happens a 2nd process may decided to send it another load from storage/launchpad. The result is 2 server side processors doing the delivery of source materials to the factory giving an over suply and loss. I suggested in my petition that they error check it, if over supply and came from storage/launchpad that it returns it - ie no loss.
Now the loss of the factory production is different and I've still not thought out how it can happen, just I know it is. I have some p4 production, 96 P4 components a day (4 high-tech turning out 24/7). I keep couple of planets fully supplied runing 24/7. I produce what should be equal numbers of the different P4 components with 2 different P4 components on each planet. Reality is the numbers dont match. On one planet the difference has grown as much as '7' and currently has shunk back to '4' which shows the loss are not consistent and ongoing. My 2nd planet currently has 3 difference.
The problems seam to be on all the basic/advanced/high-tech processors. Its just as fewer numbers of the P4 production, one notices more easily. Its still a fairly small loss, but it all adds up.
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Ulviirala Vauryndar
Gallente Vauryndar Dalharil
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Posted - 2010.06.28 03:54:00 -
[54]
I wonder if we can have a hotfix for this, please? Preferably two downtimes ago :P
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caldar ian
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Posted - 2010.06.28 04:33:00 -
[55]
Im loosing stuff when i luanch from planet.
robotics before luanch is over a 1000, after launch the can only has 960
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Irdia Freelancer
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Posted - 2010.06.28 06:12:00 -
[56]
... attempted reply #5 keeps dropping me off.
logged 3 petitions today, 2 for PI stuff.
I lost 2700 water when moving from customs. I was watching the water, saw the amount in the customs can drop the 2700. The planet amount remained unchanged. It was 1900 before it had 2700 more moved to it, was 1900 after the 'extra' 2700 moved.
Got me thnking about my water production. I have 13 basic processors kept suplpied 24/7 making water. 13x20x48 = 12480/day. I'm using water to the amount of 9600/day. ie should be seeing a growing stockpile by 2880/day - I'm not. I have less water stockpile now than had 4 days ago. I'm not using it, so that leaves losing it. Have likes of 2700 disappear in one hit can see how can lose a lot quickly. Before the above 2700 lose had noticed like of 20 and 40 amounts, but never 2700 loss from customs. That was petition #2 today.
The 3rd pettion was not customs, but planet side. I have 2 planets making 96 P4 components/day - well I would if I wasn't losing them. On one planet I've kept the supply of materials even to produce finished P4 components so I should see even production numbers - I'm not. Planet #1 has 5 more of one P4 component than the other, planet #2 has 3 different. These numbers aren't static, they keep changing. Yesterday was up to 7 on #1 and down to 2 on #2. I have on the planet I was keeping an eye on 42 more smartfab produced than vacines while both processors been runing 24/7. Now its possible to have some difference as the vaccines process intially had to wait 1 cycle for viral agent while the smartfab process had no wait as npc purchased construction blocks and miniature electronics. 1 cycle for 2 advanced processors (while waiting for the viral agent to be produced) would be 12 smartfab - I have 42. Given that the smartfab would then just move to be used in sterile conduit production, it should actually be 0. Both P4 production wait for production like the sterile conduits wait for the vaccines so the numbers from P4 production should still be equal. Is definate loss of materials from the production output, not just from the input side. There is definately also losses from the input side.
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Qwert0
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Posted - 2010.06.28 06:14:00 -
[57]
Originally by: Letrange
Originally by: Reygrimm
Originally by: Qwert0 I just did a small scale test of P4 production to get an idea of the set up for it. Stuck 60 of each P3 into the spaceport, and when i came back a few hours later I got only 5 of the p4 back, instead of the 6 I should have.
Qwert0, You should have had 10 I think? The P4s need 6 of each P3 item. 60/6=10. Unless there's something I'm missing here...
That's actually kinda interesting if you got back exactly half (5) of what you should have gotten (10). If you could reproduce it, might go a ways to get a simple scenario to help track down the bug.
Keep the faith guys!
You are correct sir, he should have had 10 at the end. Most of the losses happen during downtime where various strange and unsavory things seem to be happening.
You are right, for some reason I had it in my head that it took 10 units, not 6. One thing to note is that this did NOT occur over a downtime, but just randomly while I was afk.
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Letrange
Minmatar Chaosstorm Corporation Apoapsis Multiversal Consortium
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Posted - 2010.06.28 14:17:00 -
[58]
Originally by: Qwert0 You are right, for some reason I had it in my head that it took 10 units, not 6. One thing to note is that this did NOT occur over a downtime, but just randomly while I was afk.
I have seen that. Mind you it's much rarer.
My suspicions that we're not going to see any fixes for this for months however seem to be confirming themselves. Apparently the bug hunters don't understand PI enough so that the nice instructions and pictures that I posted on my blog and sent to them were insufficient to setup a test to try to reproduce the bug... Face-palm!!!!
Meanwhile the wholesale destruction of PI materials by CCP continues unabated.
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Ilikebiggunz
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Posted - 2010.06.28 14:42:00 -
[59]
This is clearly CCP's response to the npc reserves. It will stop after the reserves are gone, without patch notes.
Alternatively, less tin foil, they have more important things to worry about. Like fleet lag in 0.0.
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Erovicious
Vanishing Point. The Initiative.
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Posted - 2010.06.28 18:53:00 -
[60]
I have also been noticing a loss in product. I will carefully measure the components needed to produce X amount of finished product. At the end, there is ALWAYS components scattered about throughout the factories in various states of 'waiting for resources' and I will be short a certain amount of finished goods.
First thing that could be done to help fix this would be to make factories only pull resources when all of the required components are available - no more of this partial pull stuff.
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