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Thread Statistics | Show CCP posts - 6 post(s) |
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CCP Aporia
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Posted - 2010.06.21 15:21:00 -
[1]
The jukebox just skipping through tracks is a known issue on Windows Vista / Windows 7 systems that were shipped without Windows Media Player (for Windows 7 those were the N/KN editions if I am not mistaken, not entirely sure about the specific Windows Vista edition). Apparently the known issues page has not been updated for Tyrannis yet, I am forwarding this to the people responsible. :-)
EVE currently relies upon the Windows Media Player codecs to be installed for playing back MP3 files. However, since Microsoft was forced by the EU to ship a Windows version without Media Player these codecs are not available in certain versions of Windows (f.e. the N or KN editions of Windows 7). You can obtain the codec pack for Windows 7 K/KN versions from this page.
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CCP Aporia
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Posted - 2010.06.22 09:12:00 -
[2]
 Originally by: Max Zaldran
Ok, but my version of windows was shipped WITH Media player, as was the other computer that I use. Both computers have the same setup as far as media playback is concerned, but on one the jukebox works, and on the other it doesn't.
A dxdiag.txt of both machines could show a possible difference. :-)
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CCP Aporia
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Posted - 2010.06.23 08:36:00 -
[3]
Originally by: 1Ekrid1
I have mac, and the music goes for exactly 2 minutes or so into each song, each song has an exact time where it gets abruptly cut off and the next song plays. On my PC it used to play through the entire length, especially when manually playing the music, for me now, nope.
The mac issue is a known issue and we are still investigating what exactly is going wrong there. Regarding PC: your music playback stopped after Tyrannis release?
Originally by: Dirty Harriet
I've been running XP at home, and 7 at work, and i'm having the same issue. My Win 7 version came with WMP, as did my XP. This has been happening since Apocrypha :(
On which machine is the jukebox not working? The XP or Windows 7 one?
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CCP Aporia
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Posted - 2010.07.01 20:00:00 -
[4]
Can you people please file a bug report containing the following information:
- dxdiag.txt
- the eve installation path
- the rights with which you are running EVE
A guide on how to create a bug report can be found here.
Apart from missing codecs it could also be that for some reason EVE has no permission to open these files, in which case the playlist would also just skip through everything. It is strange, however, that the first song is played back in such a case but none of the subsequent ones.
Thanks a lot. :-)
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CCP Aporia
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Posted - 2011.01.25 19:20:00 -
[5]
Just to give a short update on this: We are still working on a solution that will solve the issue for PC and Mac players, i.e. replacing the existing mp3 plugin of our sound-engine. This is more complex and taking longer than originally expected, and is not necessarily on a high priority at the moment. If you want this issue to be prioritized higher then I would suggest taking this up with the CSM and/or to file more defects on this issue. :-)
Note please that re-installing the EVE client will not help with the "cycling through playlist" issue. If that occurs then in any case the problem is that either opening the file or playing back the file failed (for example you are having a custom playlist referencing files that no longer exist, or you are lacking the codec that windows wants to use for playing back MP3s).
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GM Karidor
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Posted - 2011.07.28 18:55:00 -
[6]
Can you check if the steps mentioned in this thread help in any capacity?
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