Originally by: Tigrison

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It's also particularly annoying for those players who may have structured and planned their day and their committments around the time that has been advertised. Unlike other games that are free to play, this game costs time and money to play and for some players this is a real investment, so a bit more consideration needs to apply.

Quite simply, if you unable to stick to a time, then don't bother announcing one, but rather announce how many hours it may take with updates, otherwise all you do is waste peoples time as they patiently look forward to the login time, only to have that dashed away by further delays.

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Originally by: carebear one

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Hello,

hm I followed this thread a while and basically its "nice" to see how many people are allready brainwashed and indoctrinated by the content industry. Not able to act as a customer anymore ... only able to act like a beggar.

Well I dont think CCP provides this service because they are Altruists ... and I dont gave my money as a gift. CCP want to make a fortune and I want to play. So ... I understand that they have to do maintenance jobs and I dont complain about it BUT also I think as a customer I can expect some kind of compensation for an unreachable service for over 18 hours for wich I paid for. Its not my problem that they let the server outdate ... lets see it from the other side ... I never had heared that CCP said "well he paid for EVE over 5 years now ... now he forgot to put in a new GTC lets have his Account open because he is such a good customer for over 5 years now" ... I have to fullfill my duties to be able to play EVE and so I can expect CCP to do there duties and when they are unable to do it in time there has to be some compensation.

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Originally by: carebear one

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Originally by: Arithron

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Originally by: carebear one

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Hello,

hm I followed this thread a while and basically its "nice" to see how many people are allready brainwashed and indoctrinated by the content industry. Not able to act as a customer anymore ... only able to act like a beggar.

Well I dont think CCP provides this service because they are Altruists ... and I dont gave my money as a gift. CCP want to make a fortune and I want to play. So ... I understand that they have to do maintenance jobs and I dont complain about it BUT also I think as a customer I can expect some kind of compensation for an unreachable service for over 18 hours for wich I paid for. Its not my problem that they let the server outdate ... lets see it from the other side ... I never had heared that CCP said "well he paid for EVE over 5 years now ... now he forgot to put in a new GTC lets have his Account open because he is such a good customer for over 5 years now" ... I have to fullfill my duties to be able to play EVE and so I can expect CCP to do there duties and when they are unable to do it in time there has to be some compensation.

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How about using the extra few hours to get down and jiggy with the GF/wife? Oh, I see...too much time spending Eve, overlooked that facet of life???

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Quod erat demonstrandum ... like I said ... beggars not customers anymore

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Originally by: Tigrison

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Originally by: Arithron

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Quote:

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Is this a wind-up? Quite frankly, I LOLed a lot...so it must be

Seriously, you plan your time and committments around Eve...it's an investment? What exactly are you doing in Eve???

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Well maybe you have been living under an asteroid. The rest of the world is still reeling from a Global Financial Crisis and for a lot of people finding extra work and income to pay bills and allocate funds to "invest" and still be able to play a game like EVE is sometimes a difficult thing to do.

And if dollars do become constrained, what is likely to be the first thing that gets chopped out of peoples budgets? Games like this. It's called asking questions of "cost effectiveness."

That's why it would be better to inform players how long something may take in approximate hours, rather than announcing a specific time.

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Get better at playing your 'investment then, and use ISK to pay for gametime...then you insulate yourself from the global crisis in finance (LOL!!!). Also, the only problem with your argument is that its cheaper to play Eve every night than go out and socialise...$0.50 doesn't buy much these days.
Vote Arithron for CSM!
Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358

Originally by: carebear one

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Originally by: Arithron

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Originally by: carebear one

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Originally by: Arithron

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[
I think you may have missed my point, which was: you seem to take a virtual spaceship game a little seriously and may have overlooked the finer pleasures of real life...but then again, maybe you have a smooth hand???

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let me see ... you go to a restaurant and order a fine diner ... after a while you ge the bill without having gotten anything ... you also say "thats just amusment and i dont take this seriously i will pay and go without receiving any service" ???

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Actually, thats a bad example you did there...it'd be more like ordering your meal and getting a smaller bread roll on the side than you were expecting. A****les may complain, but most of us just don't give a damn.
Vote Arithron for CSM!
Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358

Originally by: Morteus Ghouel

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Originally by: Tyme Xandr

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Yeah CCP should give us all 3 million isk to pay (in plex) for our one day of downtime (hasnt even been a day yet).

Right ... if you really are that sad that you lost out on that .50 cents why dont you ask for a .50 cent gift card for the EVE Store?

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LOL, yeah, you can put it towards your next GTC.

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Originally by: Tigrison

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Originally by: Arithron

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Quote:

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Get better at playing your 'investment then, and use ISK to pay for gametime...then you insulate yourself from the global crisis in finance (LOL!!!). Also, the only problem with your argument is that its cheaper to play Eve every night than go out and socialise...$0.50 doesn't buy much these days.

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Thanks for stating the bleeding obvious you ****. lol And as usual you missed the whole point. The point was and as stated by other players as well, is that we as paying subscribers deserve a bit better treatment; its called customer service. They could easily notify us through facebook, twitter of what's happening or instead of announcing a specific time, just announce an approximate number of hours (say 8 hours) and if it's up and running before that time, then that's a bonus.

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They just say 8 hours for a joke, cause they like reading the thread that springs up when the Servers stay down...it keeps them amused in the darkness of data migration. If they said it would be down for a day, imagine the whinging that would take place by players that have no knowledge of Data migration...or appreciation of the effect of that data migration on their game experience afterwards and in the future
Vote Arithron for CSM!
Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358

Originally by: Leenin

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I can only support the Carebear One's 'complainers side' at this point. Something unexpected can allways come up but as I read there's procedures for these migrations that allow for a timely 'delivery'.

Also this isn't the first screwup by CCP. Every single time there's an extended downtime involved, something goes wrong and they take near or over twice as long as planned. THIS IS NO BAD LUCK, IT'S A BAD HABIT ! I am a customer, my money should be good, so should CCP's service.

Honestly and without being mad: Someone in planning needs to be looking for a new job. At least a formal apology should be posted but a compensation would be better.

As an extra: When Battlefield Bad Company2 servers failed bigtime everyone was complaining and they fixed it in a whim. With reactions like 'oh but we don't care, we'll go sit in the sun' we are not giving the clear signal to CCP that we want to: We don't take this crap any longer!

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Originally by: Deb Ian

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Originally by: schoralous

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ROFL!!

Go figure, a CCP downtime goes long

When are you guys going to build a real system? The system that WE have been PAYING for?

CCP has been online long enough and makes enough money monthly to actually have an IT department that is professional and acts professionally. Nowhere I have ever worked, from the largest company to the smallest would I still have a job if I had even 1 DT go the way CCP's always go!

Who did you guys hire to run your IT department? The kid who couldn't get string cans to work?

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lol, but man, its not their fault

these are computers, they are complicated and unpredictable


but as the man said, according the eula servers can be down up to a month

but also as some European courts ruled, it doesn't matter that your car broke after warranty period of 1 year, manufacturer must repair it, because IT WAS EXPECTED THAT CAR WILL LAST MORE THAN ONE YEAR

I really dont understand those apologist who defend ccp when they screw up, are you married to ccp ?

They remind me of people who defend govermant when they screw up half of country, because it is difficult to run a country,and politicians are humans also, and bla bla.

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Originally by: CCP Yokai

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Originally by: Darod Zyree

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I bett the devs are just f5ing this thread like we all are :D

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Almost there guys...

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Originally by: VanHalen5150

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I'm no computer genius, but seems like if they'd started copying stuff over a few days ago and then all they had to do today was an incremental backup type transfer this could have been done in short order..... if my POS runs out of fuel, I'm going to petition the loss and get nothing... I just know it.

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Originally by: E L

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Down Time Makes You Whine
Like Fat Kid at Diet Camp
Eat Pie and Shut Up?

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