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Thread Statistics | Show CCP posts - 6 post(s) |

smokeydapot
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Posted - 2010.06.25 22:14:00 -
[1]
CCP provides a service. We pay for that service.
hhmm wrong You are required to pay a subscription fee to maintain your Account, access the System and play EVE.
CCP did not perform a standard move I refer you to and quote the dev blog " With the move we are going to be adding about 800% capacity to our side to side network along with some really nice Cisco Distributed Forwarding Cards (DFC3) to the network blades themselves to help reduce the latency and reduce burden on the supervisor cards that run the switches. "
And " As with any dense computer solution like our blade servers, heat is always a major concern. Sure, we get great management tools and reduced physical space requirements, but we still have to cool the servers. To do this we've moved from an ambient cooled system (basically the open room temperature is managed but not funneled direct to server intakes) to a completely self-contained, closed aisle cooling system. Cold air from the center of the aisle is force-fed into the cabinets reducing the loss or wasted cool air significantly and helping to focus cold air where it's needed most. This takes the industry standard "hot aisle/cold aisle" designs a step further without having to do anything crazy like running servers under nitrogen pools (although that is pretty cool)."
can be found in the dev blog
So to answer your questions.
1) Why wasn't the new system set up weeks in advance to prevent this extended down time?
Answer: There is no new system it the same system just updated and moved.
2) Has CCP taken the precautions necessary to ensure the "database errors" *wink wink* don't re-occur going forward?
Who knows.
3) Does the new server location have the infrastructure to ensure that the system doesn't go down due to something minor like a bad PDU or short-term loss of power?
To quote the dev blog ( that you do not apear to have read ) " It's gotten to the point were a couple of cabinets simply don't handle it anymore. So, this first step is to move TQ to a bigger place. We'll still be in the same datacenter and connecting to you from multiple networks to ensure the best performance, but this time with a lot more space and power and room to grow."
4) Are the new servers set up in at least a 2N redundancy so something as simple as hardware failure doesn't shut the game down?
Again read the dev blog linked below but there is no mention of NEW servers.
http://www.eveonline.com/devblog.asp?a=blog&bid=769
P.S. well done CCP keep it up.
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smokeydapot
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Posted - 2010.06.25 23:07:00 -
[2]
Originally by: Guy Delbane
Originally by: Wynteryth Fett A few things:
Stuff
Are you sure you are cut out for playing EVE? I mean it is such a wicked place that if this little hicup annoys you so you are going to emo rage quit within a few weeks anyway.
Agree totaly out of the 300,000 players for a thread like this to just hit 11 pages or is it 12 with this post and only have a small number of " OMG they messed it up give em crap " posts this has gone down rarther well.
And I take it you never seen SISI up and running well befor TQ I belive something like 2000 people where on there altho I had better things to do than sit here raging about how I could not play eve geting eye strain from the log in screen waiting for it to say Status OK.
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smokeydapot
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Posted - 2010.06.26 01:40:00 -
[3]
Originally by: Tacyon Wynteryth Fett - whoa. You do realize *IT'S A GAME !*
This is not our livelihood. We're not going out of business if CCP is unavailable for 3 days. There are no assurances of 5 9s coverage. And I for one don't want that as there most certainly would be a corresponding increase in the monthly subscription. Bottom line ... it's a freaking game. Get over it and yourself.
I lol'd
Not only did I not loose out on any skill time but CCP are giving me some extra SP and a ship, I belive thats having my cake and eating it all at the same time ( please no cake jokes I know it's a lie but you gota belive ). 
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smokeydapot
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Posted - 2010.06.26 14:59:00 -
[4]
EULA: Please read and agree to the terms I set out at least twice befor playing EVE online or you can say no and not play or install EVE online.
Player: OK
CCP: sorry for the extra down time here have some extra SP.
Player: you suck you do not know how to do anything.
EULA: You did read what I asked you to agree to twice right ?
Player: yes but.........
EULA: No buts I am verry long to cover for such situations.
Player: I pay for acess you did not give me for 31 hours you suck.
EULA: I was quite clear I do not know how much more you want.
Player: I know everything there is to know about anything you still suck.
EULA: Are you realy sure you read me and not just scroll right down my big wall of text just to play the game, I can end the game right now and you can do nothing about it.
Player: you can not do that.
EULA: So you did not read me I have you now.
EULA Starts smiting the non reader with its win button and all is well again in EVE.
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