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shadowwraithe
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Posted - 2010.06.26 11:25:00 -
[1]
Okay, I understand that there is a lot of maintenance involved in running a cluster especially when it come to a game like Eve.
What I don't get though is why the hell it needs to be done Everyday!
When CCP moved the servers the other day I was locked out for 48 hours!
Now today, downtime is supposed to be 11:00 to 12:00 GMT.
It is now 12:20 GMT ( I live in the UK ) and guess what, locked out again.
Does anyone else seem to get this issue when the severs go down, or is it just me?
Now considering I'm paying for something it seems I can't use when I want to, this is really starting to get on my nerves. 
If the servers are going to be down, at least try to get the amount of time they'll be down right.
I work as a Systems admin for a finance company and let me tell you, when we say a server will be down for X amount of time, the server is back online when we say it will be.
CCP, sort yourselves out, and try to keep us informed of the correct amount of downtime, ú15 a month is a lot of money for something you can't use!!!!!
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Alexeph Stoekai
Stoekai Corp
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Posted - 2010.06.26 11:29:00 -
[2]
 Originally by: shadowwraithe
It is now 12:20 GMT ( I live in the UK ) and guess what, locked out again.
You're wrong and you don't know what GMT is.
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Flekkie
Pinky and the Brain corp
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Posted - 2010.06.26 11:30:00 -
[3]
Did you thougt about the daylite saving time? Uk is gmt +1 in the summers
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Shai Ka
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Posted - 2010.06.26 11:30:00 -
[4]
You do realise that the UK is currently on BST (GMT+1) ?
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Abrazzar
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Posted - 2010.06.26 11:30:00 -
[5]
I don't know what's going on but I am terribly upset about it. 
--------
All I want is a better mankind.
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Deryk Blacke
Minmatar
VirDan Industries
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Posted - 2010.06.26 11:31:00 -
[6]
Edited by: Deryk Blacke on 26/06/2010 11:33:09
BST is not GMT.
edit: Though, I suppose at this point, some of us might agree that CCP is at fault. If they really cared about their customers, they would have somebody from the company go to the OP's home to beat them about the head with a sturdy clock until they had a clear understanding of the difference between BST and GMT.
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Opije
Caldari
Avatar Dynasty
THE-FEDERATION
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Posted - 2010.06.26 11:31:00 -
[7]
Originally by: shadowwraithe
It is now 12:20 GMT
Look at the time you made this post.
Also find something else to do, it's only an hour.
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Jimmae
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Posted - 2010.06.26 11:32:00 -
[8]
A quick search on www.eve-search.com yields 1853 posts on "daily downtime". I am quite sure though that yours contains some new and important aspects.
Regards,
Jimmae
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Serpents smile
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Posted - 2010.06.26 11:33:00 -
[9]
/me starts bashing over & over his head against the hull of his pod, while screaming:
NOT THIS SHIET AGAIN! 
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shadowwraithe
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Posted - 2010.06.26 11:35:00 -
[10]
The point your all missing is the fact that when they moved the servers I was locked out for 48 bloody hours!
Now 2 days later, I'm locked out again.
Do you really think that is fair when we actually PAY TO PLAY?
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Alexeph Stoekai
Stoekai Corp
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Posted - 2010.06.26 11:36:00 -
[11]
Edited by: Alexeph Stoekai on 26/06/2010 11:37:52
Originally by: shadowwraithe
The point your all missing is the fact that when they moved the servers I was locked out for 48 bloody hours!
Now 2 days later, I'm locked out again.
Do you really think that is fair when we actually PAY TO PLAY?
Yes.
You pay to have access whenever the server is online and ready for connections. There is always a downtime at noon.
The server actually came up 30 minutes earlier than scheduled today, and you're complaining? Please bugger off.
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dexington
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Posted - 2010.06.26 11:37:00 -
[12]
"CCP Fallout@witchking42 always UTC, which is GMT, which is EVE Time. Some players don't realize that they're the same #tweetfleet #eveonline"
When the dev's don't know the difference, don't expect the customer to know the difference :)
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Orion GUardian
Caldari
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Posted - 2010.06.26 11:37:00 -
[13]
You sir need to HTFU
We got refunden SP etc bei CCP for the unschedule longer DT.
Daily DT is maintenance which is necessary and known to all better than weekly DTs auf 7 hours. If you wanna leav: Can I have your stuff?
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Blane Xero
Amarr
The Firestorm Cartel
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Posted - 2010.06.26 11:38:00 -
[14]
Edited by: Blane Xero on 26/06/2010 11:41:27
Originally by: dexington
"CCP Fallout@witchking42 always UTC, which is GMT, which is EVE Time. Some players don't realize that they're the same #tweetfleet #eveonline"
When the dev's don't know the difference, don't expect the customer to know the difference :)
Her statement is 100% accurate. UTC IS GMT. Britain is currently on BST, not UTC or GMT. Eve IS on GMT/UTC.
_____________________________________
Haruhiist since December 2008
Originally by: CCP Fallout
Been there. Done that. Need antibiotics.
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Jimmae
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Posted - 2010.06.26 11:39:00 -
[15]
Originally by: shadowwraithe
The point your all missing is the fact that when they moved the servers I was locked out for 48 bloody hours!
Now 2 days later, I'm locked out again.
Do you really think that is fair when we actually PAY TO PLAY?
I defenitly do. You might have a different idea of the meaning of "fair" but I don't think people here care about it.
Kind Regards,
Jimmae
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Terminal Insanity
Minmatar
Gith Industries
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Posted - 2010.06.26 11:39:00 -
[16]
Edited by: Terminal Insanity on 26/06/2010 11:41:20
Edited by: Terminal Insanity on 26/06/2010 11:40:26
Originally by: shadowwraithe
The point your all missing is the fact that when they moved the servers I was locked out for 48 bloody hours!
Now 2 days later, I'm locked out again.
Do you really think that is fair when we actually PAY TO PLAY?
I really hope that's sarcasm lol. In the event its not, I'll go ahead and sigh, shake my head, bow it in shame of my human race, and then point out that you just spent 1 whole dollar of gametime (50 cents per day) for an expansion. Two whole days that is actually going to me compensated for anyways with the free SP and Toy Ship.
How many other pay-to-play MMO's give you free expansions? Additionally, eve's downtime is actually less then most other MMO's, including WOW and Everrcack
Also, who actually goes this long with their clocks not updated to Daylight Savings? LOL Do you have any sort of life?
~ ° ° ° ~
Non-Gameplay Enhancements! |
Grunanca
Final Agony
B A N E
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Posted - 2010.06.26 11:39:00 -
[17]
Originally by: shadowwraithe
The point your all missing is the fact that when they moved the servers I was locked out for 48 bloody hours!
Now 2 days later, I'm locked out again.
Do you really think that is fair when we actually PAY TO PLAY?
You fail at summertime...
You also fail at reading the EULA... We pay to play when the server is up, nothing more. If you dont like it, cancel your subscribtion and let the rest of us play a game with relatively few bugs compared to other MMOs out there because of a well maintained server.
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Deryk Blacke
Minmatar
VirDan Industries
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Posted - 2010.06.26 11:40:00 -
[18]
Originally by: shadowwraithe
The point your all missing is the fact that when they moved the servers I was locked out for 48 bloody hours!
Now 2 days later, I'm locked out again.
Do you really think that is fair when we actually PAY TO PLAY?
Oh man, you're going to be so ****ed tomorrow then. And oh God, the day after that. You're so totally screwed the day after that. I'm pretty sure the day following that, you'll be pulling your hair out. Then the next day...
...um, yeah - anyway.
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shadowwraithe
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Posted - 2010.06.26 11:41:00 -
[19]
Edited by: shadowwraithe on 26/06/2010 11:43:22
People please explain.
I'm talking about the fact that this week along, Ive lost around 49 - 50 hrs game time due to DT!
I mean if you went to the movies, payed your money and then they were like, sorry, you gotta wait 48 hours before you can see the film, what would you say?
In my OP I said and I quote 'I understand the need for maintenance' but the ammount of time I've lost this week due to DT is beyond a bloody joke!
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Othran
Brutor tribe
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Posted - 2010.06.26 11:42:00 -
[20]
Same nonsense every year. Some muppet who can't tell the time in his own country has a rant. "System admin" in the UK that doesn't know what BST is? My arse you are.
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Blane Xero
Amarr
The Firestorm Cartel
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Posted - 2010.06.26 11:43:00 -
[21]
Originally by: shadowwraithe
People please explain.
I'm talking about the fact that this week along, Ive lost around 49 - 50 hrs game time due to DT!
I mean if you went to the movies, payed your money and then they were like, sorry, you gotta wait 48 hours before you can see the film, what would you say?
Call me an hour in advance?
Downtime is a fact of life, deal with it and see it is an opportunity to do things you cannot do the other 23 hours you are playing eve.
_____________________________________
Haruhiist since December 2008
Originally by: CCP Fallout
Been there. Done that. Need antibiotics.
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Shai Ka
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Posted - 2010.06.26 11:44:00 -
[22]
You were locked out for the unexpected downtime, a duration of ~48 hours. If you can accurately predict the future and see unexpected events before they unfold you can solve many more problems then EVE's downtime
The remainder of your 'loss' is no fault of CCPs, I would classify it as classic PEBKAC.
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Terminal Insanity
Minmatar
Gith Industries
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Posted - 2010.06.26 11:45:00 -
[23]
Originally by: shadowwraithe
People please explain.
I'm talking about the fact that this week along, Ive lost around 49 - 50 hrs game time due to DT!
I mean if you went to the movies, payed your money and then they were like, sorry, you gotta wait 48 hours before you can see the film, what would you say?
Downtime started about 41 minutes ago, It'll be up any second now... nope, wait its up! So you lost 40 minutes instead of a full hour, keep counting your minutes and soon you'll owe CCP money for the ~20 minutes per day extra they allow you to play for free!
Daily downtime is always scheduled for 1 hour at this very same time, and it usually comes up BEFORE the hour they say.
~ ° ° ° ~
Non-Gameplay Enhancements! |
Chaos Incarnate
Faceless Logistics
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Posted - 2010.06.26 11:54:00 -
[24]
Edited by: Chaos Incarnate on 26/06/2010 11:54:42
Originally by: shadowwraithe
I mean if you went to the movies, payed your money and then they were like, sorry, you gotta wait 48 hours before you can see the film, what would you say?
no, that's not the proper analogy
the proper analogy is that you bought movie tickets online and went down to the theater, only to find that they had done some electrical work and it was on fire. Sorry, no movie tonight. So, the nice manager apologizes, gives you a voucher for a free popcorn, and sends you on your way.
this thread is the equivalent of you banging on the theater door at 4am two days later demanding to see your movie and eat your popcorn despite the fact that the theater's closed.
idiot
_____________________
Horrors! Demons in the deep! |
Deryk Blacke
Minmatar
VirDan Industries
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Posted - 2010.06.26 11:58:00 -
[25]
Originally by: shadowwraithe
People please explain.
I'm talking about the fact that this week along, Ive lost around 49 - 50 hrs game time due to DT!
I mean if you went to the movies, payed your money and then they were like, sorry, you gotta wait 48 hours before you can see the film, what would you say?
So, you pay around 2ó US (a pence) an hour to play EVE each month (not paying for that hour of downtime).
The server was down for 28 hours (not including the hour of DT before it started nor an hour of DT which would have taken place regardless).
So what you are saying is that you want 56ó US (37 pence) for the time that you were unable to play?
Tell you what, I'll mail that to you if you cover postage and pay a $15 handling fee...
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Gabriel Karade
Gallente
Noir.
Noir. Mercenary Group
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Posted - 2010.06.26 12:01:00 -
[26]
It's the corpses.... "BECAUSE OF CORPSE"
(no really, they have a script that has to run deleting all the corpses in space)
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Video - 'War-Machine' |
Raeza
Beyond Divinity Inc
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Posted - 2010.06.26 12:03:00 -
[27]
Originally by: shadowwraithe
I work as a Systems admin for a finance company
how?!?!?
your comparison of eve to the cinemas is just ridiculous.
the extra downtime the other day... so what, **** happens, get over it. CCP didn't extend the DT passed their original estimations just to **** you off, they did it because they needed to. Same goes for the daily DT
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Terminal Insanity
Minmatar
Gith Industries
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Posted - 2010.06.26 12:09:00 -
[28]
Originally by: Raeza
Originally by: shadowwraithe
I work as a Systems admin for a finance company
how?!?!?
your comparison of eve to the cinemas is just ridiculous.
the extra downtime the other day... so what, **** happens, get over it. CCP didn't extend the DT passed their original estimations just to **** you off, they did it because they needed to. Same goes for the daily DT
its a finance company... it takes a special kind of creativity to exploit every possible wording loophole in any law you can abuse
~ ° ° ° ~
Non-Gameplay Enhancements! |
Mr M
Legion of Illuminated Social Rejects
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Posted - 2010.06.26 12:12:00 -
[29]
I didn't really bother to read this thread but I blame the ********* and their high taxes.
Eve Tribune|EVEgeek|Firebrand Radio |
Blane Xero
Amarr
The Firestorm Cartel
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Posted - 2010.06.26 12:14:00 -
[30]
Originally by: Mr M
I didn't really bother to read this thread but I blame the ********* and their high taxes.
I actually quoted you to see if CCP had censored something new.
_____________________________________
Haruhiist since December 2008
Originally by: CCP Fallout
Been there. Done that. Need antibiotics.
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Le Sabre
Gallente
The Dead Canary Mining Corporation
Talos Coalition
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Posted - 2010.06.26 12:22:00 -
[31]
Originally by: shadowwraithe
Okay, I understand that there is a lot of maintenance involved in running a cluster especially when it come to a game like Eve.
No you apparently dont.
Originally by: shadowwraithe
What I don't get though is why the hell it needs to be done Everyday!
Its to keep the servers fresh rather than letting them grind to a halt before it crashes.
Originally by: shadowwraithe
When CCP moved the servers the other day I was locked out for 48 hours!
Now today, downtime is supposed to be 11:00 to 12:00 GMT.
It is now 12:20 GMT ( I live in the UK ) and guess what, locked out again.
See above 'GMT' answers.
Originally by: shadowwraithe
Does anyone else seem to get this issue when the severs go down, or is it just me?
Probably, when the servers go down they are generally hard to connect to.
Originally by: shadowwraithe
Now considering I'm paying for something it seems I can't use when I want to, this is really starting to get on my nerves.
How about not trying to connect around the downtime hours.
Originally by: shadowwraithe
If the servers are going to be down, at least try to get the amount of time they'll be down right.
I work as a Systems admin for a finance company and let me tell you, when we say a server will be down for X amount of time, the server is back online when we say it will be.
Because a finance companies server is exactly the same as Eves cluster, amiright?.
Originally by: shadowwraithe
CCP, sort yourselves out, and try to keep us informed of the correct amount of downtime, ú15 a month is a lot of money for something you can't use!!!!!
ú15 quid a lot to someone who works in a finance company? No wonder the worlds in such financial ruin.
Sorry, but stop complaining.
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Mr M
Legion of Illuminated Social Rejects
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Posted - 2010.06.26 12:24:00 -
[32]
Originally by: Blane Xero
I actually quoted you to see if CCP had censored something new.
That would've been a bit harsh really 
Eve Tribune|EVEgeek|Firebrand Radio |
Lifelongnoob
Caldari
The Motley Crew Reborn
Blood Alliance
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Posted - 2010.06.26 12:33:00 -
[33]
count yourself luck u can log on at all...... i got 5 disabled accounts cos ccp ballz up the plex system. plex's not adding the game time to the account......... now i gotta wait 1 to 2 weeks before the only gm for accounts and billing gets to it :(
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shadowwraithe
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Posted - 2010.06.26 12:52:00 -
[34]
Quick update.
Still locked out, so no I can not log in!
And what's the time now?
My point exactly!
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Franga
Kangaroos With Frickin Lazerbeams
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Posted - 2010.06.26 12:53:00 -
[35]
Barring something massively catastrophic, I don't think it's going to change.
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ObviousTroll Alt
Gallente
Hulkageddon Orphanage
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Posted - 2010.06.26 12:56:00 -
[36]
EULA, Section:
# 12 NO WARRANTIES
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
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Alexeph Stoekai
Stoekai Corp
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Posted - 2010.06.26 12:57:00 -
[37]
Originally by: shadowwraithe
And what's the time now?
My point exactly!
It obviously has nothing to do with the downtime, as everyone else is online and doing fine.
File a petition.
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Ackraa
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Posted - 2010.06.26 13:29:00 -
[38]
Originally by: shadowwraithe
Quick update.
Still locked out, so no I can not log in!
And what's the time now?
My point exactly!
Working fine here thanks as DT was less than 30 minutes today, and 34,000 players in game now...
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von Clickenhof
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Posted - 2010.06.26 14:06:00 -
[39]
Shadowwraithe......welcome to EVE
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