Towaoc
Caldari
Applied Technologies Inc
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Posted - 2010.08.02 13:54:00 -
[1]
Having played the game since beta, and having played other games before it and along side it, I am extremely impressed with what the CCP team has been able to accomplish and deliver in EVE Online. Are there challenges? Is there room to improve? Of course. And the team is methodically taking steps to do so, and having great, measurable success each step of the way. Remember, the CCP team is charting new terretory on several fronts with the game. A win in this competition would be well-deserved.
Give the CCP team the recognition they deserve. Vote for EVE!
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Towaoc
Caldari
Applied Technologies Inc
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Posted - 2010.08.02 15:29:00 -
[2]
Edited by: Towaoc on 02/08/2010 15:30:37
 Originally by: iP0D
Yes, they have come a long way. And yes, they have built something incredibly strong. But somewhere along the ride, something changed among them, something that created a bit of a combination of cubicle syndrome and generation gap. With the result of one by one each niche in the game becoming exposed to what until that point was only a marginal symptom.
Interesting observation, and other points well-taken. I suspect that growth, as much as anything, is taking its toll right now. As customers, we have some exposure to the marketing, customer support and operational challenges that the team is facing. Less evident, and ideally totally transparent, to most customers are the organizational, administrative, budgetary, legal and ethical issues that compound with growth. These issues have a tendency to inhibit and distract a team from the creative process. The fact that CCP is continuing to push forward with improvements and enhancements to the game suggests to me that they are doing a good job of overcoming these internal growth challenges.
Separately, it is common for any customer base to voice their issues and concerns much more loudly than their satisfaction with a given service or product. This can take its toll on an organization, especially when administered in extreme doses, as we seem to have going on here and now. We would all do well for the game, the CCP team, and ourselves to take the time to acknowledge the incredible accomplishments made in the game thus far, and perhaps to frame any criticisms that we might have more constructively.
My vote is with EVE.
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