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Tranquility downtime, Wednesday July 28

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Author	Thread Statistics \| Show CCP posts - 6 post(s)

CCP Navigator C C P C C P Alliance	Posted - 2010.07.28 11:36:00 - [1] Tranquility has gone into testing mode following the restart of the server. Initially it was open to players but our Operations team have discovered a database issue which is causing start up problems for players. We will provide more information as it becomes available. Update 11:46 UTC Tranquility has been restarted in VIP mode. Testing will continue to ensure server stability. Navigator Senior Community Representative CCP Hf, EVE Online


CCP Navigator C C P C C P Alliance	Posted - 2010.07.28 11:41:00 - [2] Originally by: Micia Quote: We will provide more information as it becomes available. Humour me with a timeframe, could you? Current ETA is 15 minutes. Navigator Senior Community Representative CCP Hf, EVE Online


CCP Navigator C C P C C P Alliance	Posted - 2010.07.28 12:08:00 - [3] Tranquility downtime has been extended to 13:00 UTC. Navigator Senior Community Representative CCP Hf, EVE Online


CCP Navigator C C P C C P Alliance	Posted - 2010.07.28 12:34:00 - [4] Tranquility is now open and accepting connections. We apologize for any inconvenience. Navigator Senior Community Representative CCP Hf, EVE Online


CCP Yokai	Posted - 2010.07.28 12:56:00 - [5] What happened today and last week was that the query optimizer came to the wrong conclusions about that would be the best plan of action for loading solar systems. We were getting a bad query plan and index fragmentation does not change the results of the query compilation, but somewhere we hit a so called 'tipping point', a point where the query optimizer suddenly changes its mind on what is best to do. This often happens due to the number of rows or pages in a table since that is what one part of the decision is based on. This also happens if there is a certain number of rows within the range the query has to scan or seek on and that's where statistics updating helps. What we did was to override the decisions of the query optimizer and told it to use a certain way of comparing two tables.


CCP Navigator C C P C C P Alliance	Posted - 2010.07.28 16:49:00 - [6] Now that TQ has been up for 3 hours with no issues this thread will be locked. Navigator Senior Community Representative CCP Hf, EVE Online

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