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Tricky77
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Posted - 2010.08.14 17:07:00 -
[1]
i start the client, login, and so far everything is fine. Five seconds later the game freezes and is non responsive. Can anyone assist?
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Stick Cult
Unspoken Autonomy.
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Posted - 2010.08.14 17:10:00 -
[2]
What happened when it froze? had you just hit the login button, clicked a character to log in to, just undocked, etc?
Also, what's your system like?
 Originally by: CCP Tuxford
my bad. Rest assured I'm being ridiculed by my co-workers.
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Bud Johnson
Rapscallions
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Posted - 2010.08.14 17:23:00 -
[3]
You can try running repair.exe from your eve directory. If that doesn't fix it then run logserver.exe+start the game and post the log in the tech support forum when it crashes.
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Tricky77
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Posted - 2010.08.14 17:23:00 -
[4]
i am logged in and lookin at station view. i do nothing it just freezes.
Dell studio - intel core2 duo @2.2ghz 4gbram 64 bit operating system.
windows error report-
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name:AppHangB1
Application Name:ExeFile.exe
Application Version:6.30.2.28293
Application Timestamp:4c0ffff1
Hang Signature:2c6d
Hang Type:0
OS Version:6.1.7600.2.0.0.768.3
Locale ID:1033
Additional Hang Signature 1:2c6df4bf652db38c04339e2c79614074
Additional Hang Signature 2:f560
Additional Hang Signature 3:f560c908c89d0bd638a9311fad8207fb
Additional Hang Signature 4:2c6d
Additional Hang Signature 5:2c6df4bf652db38c04339e2c79614074
Additional Hang Signature 6:f560
Additional Hang Signature 7:f560c908c89d0bd638a9311fad8207fb
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Stick Cult
Unspoken Autonomy.
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Posted - 2010.08.14 17:25:00 -
[5]
Edited by: Stick Cult on 14/08/2010 17:25:09
Has Eve run before on this computer?
edit: I have no idea what could cause this, not my thing, just trying to get the info out there for people who do.
Originally by: CCP Tuxford
my bad. Rest assured I'm being ridiculed by my co-workers.
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Tricky77
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Posted - 2010.08.14 17:26:00 -
[6]
yes it has for a month with no problem
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Aiwha
Caldari
101st Space Marine Force
Nulli Secunda
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Posted - 2010.08.14 17:28:00 -
[7]
Try the repair tool?
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Tricky77
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Posted - 2010.08.14 17:30:00 -
[8]
Edited by: Tricky77 on 14/08/2010 17:31:01
i did same result
gonna reinstall client
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Tricky77
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Posted - 2010.08.14 18:41:00 -
[9]
ok i uninstalled client then downloaded new client. Now it fails install when extracting files. what the hell.
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Cone Filler
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Posted - 2010.08.14 19:22:00 -
[10]
ok first thing first you are running Vista i presume
heres the fix go to
C:\users\%username%\AppData\Local\Eve
This will require you to have hidden folders and files visible
and delete all folders here this will "Reset" the Client you will loose all cache and settings
This is a know issue which ofc needs fixing ( i only experienced it while running vista O/S odly)
Now for the fix for the download, go to the dowload site on eve-o and download repair tools, run it ( normally you will get a prompt asking you to repair it but what ever )
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Jita Alt666
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Posted - 2010.08.14 21:12:00 -
[11]
Start menu/Control Panel/Programs and Features.
Highlight Eve online.
Select Uninstall.
A pop up box will appear: Are you sure you wish to permenently delete Eve-Online from your system?
Select yes.
Go and make a coffee.
Come back reboot your pc.
Open up your web browser.
Google "World of Tanks"
Smile because you've completed the best possible day you could have in Eve-Online.
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OneTimeAt BannedSpank
Amarr
Trillionaire High-Rollers Suicidal Bassoon Orkesta
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Posted - 2010.08.14 22:10:00 -
[12]
I am no PC techie so don't take this suggestion too far (like going shopping for new ram)
However, maybe someone can confirm this.
If you are having trouble both running eve AND installing a new client, it may be an issue with your computers RAM.
If you have a friend you can borrow ram from, try a test with theirs and see if it works alright. I sometimes hear similar problems are fixed by this.
It's entirely possible I'm talking twaddle though and if so I apologise for wasting your time.
~
One million alts cant be wrong.
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Tricky77
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Posted - 2010.08.15 00:10:00 -
[13]
i solved the problem. i had to uninstall client, restart computer, shutoff antivirus software, download offline client (very important), install from offline installer. good to go! :)
Thanx for all your help :)
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Jita Alt666
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Posted - 2010.08.15 03:19:00 -
[14]
no problem.
You should consider my advice - it is the best option.
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