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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.08 13:43:00 -
[1]
Seeing as the GM's are useless and refuse to help since I am running an eve client on server 2008 R2 I will ask you geniuses. The client used to work however after changing some settings and then copying my settings files from my other pc to this one the client somehow is corrupted. It appears to be looking for font files that did not exist but even after adding them it still does not load. I get a black screen when loading client and that is all. I have uninstalled and deleted all settings in the app data and documents folders and it did not help. The only thing that worked was when I reformatted the server for another issue I was having. So obviously there is some setting somewhere that EVE is looking at otherwise why would only a reformat fix it and not removing files / uninstall. Anyone have ideas if there are other locations or hidden registry entries it is looking at and loading the bad settings?
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Lonzo Kincaid
Black Bands
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Posted - 2010.09.08 13:47:00 -
[2]
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Hope that they'll make this game fun again is the only reason i still play. |
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Chribba
Otherworld Enterprises
Otherworld Empire
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Posted - 2010.09.08 13:48:00 -
[3]
Tried running the logserver and see if there's any erorrs there that might give you a clue as to what to look for?
Secure 3rd party service | my in-game channel 'Holy Veldspar' |
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Mashie Saldana
BFG Tech
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Posted - 2010.09.08 13:56:00 -
[4]
Isn't DirectX missing in Server 2008?
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DontEven
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Posted - 2010.09.08 14:22:00 -
[5]
I seem to remember that you have the enable 'Desktop Experience'
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CyberGh0st
Minmatar
Ara Veritas
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Posted - 2010.09.08 14:33:00 -
[6]
Hmm, running EVE on our company's main server, interesting concept :p
http://www.mmodata.net
Favorite MMO's : DAoC Pre-TOA-NF / SWG Pre-CU-NGE |
CyberGh0st
Minmatar
Ara Veritas
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Posted - 2010.09.08 14:36:00 -
[7]
Edited by: CyberGh0st on 08/09/2010 14:36:58
 Originally by: Mashie Saldana
Isn't DirectX missing in Server 2008?
Definatly not, how would the OP have played EVE otherwise? It runs DirectX 11 ( R2 seems closer to Windows 7 than to Vista in several area's, I assume the first version of 2008 runs DX10 ).
http://www.mmodata.net
Favorite MMO's : DAoC Pre-TOA-NF / SWG Pre-CU-NGE |
De'Veldrin
Minmatar
CareBears on Fire
The Obsidian Legion
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Posted - 2010.09.08 14:40:00 -
[8]
Not an expert on any server OS by any means, but is there not a way to do a compare on a server to see what a program adds when you install it? Ie, take a snapshot before the install and another one afterwards and compare the two?
Or am I insane?
--Vel
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CyberGh0st
Minmatar
Ara Veritas
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Posted - 2010.09.08 14:42:00 -
[9]
Originally by: Ascendic
Seeing as the GM's are useless and refuse to help since I am running an eve client on server 2008 R2 I will ask you geniuses. The client used to work however after changing some settings and then copying my settings files from my other pc to this one the client somehow is corrupted. It appears to be looking for font files that did not exist but even after adding them it still does not load. I get a black screen when loading client and that is all. I have uninstalled and deleted all settings in the app data and documents folders and it did not help. The only thing that worked was when I reformatted the server for another issue I was having. So obviously there is some setting somewhere that EVE is looking at otherwise why would only a reformat fix it and not removing files / uninstall. Anyone have ideas if there are other locations or hidden registry entries it is looking at and loading the bad settings?
I never needed registry settings for EVE to work, on the other hand, I can't tell you with 100% certainty that there are no ( redundant ) EVE related registry settings.
http://www.mmodata.net
Favorite MMO's : DAoC Pre-TOA-NF / SWG Pre-CU-NGE |
Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.08 14:42:00 -
[10]
The desktop experience is enabled and I can play other games like DDO no problems. The client used to work until I copied settings from my win 7 pc. After a reformat it worked again but without realizing it was the settings causing the issue I copied them again and messed it up lol. The logserver was run and the GM's even looked at it and said it was the font file which it says. I copy the font file missing from the win 7 pc to the server and it still has the error.
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okst666
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Posted - 2010.09.08 16:32:00 -
[11]
Did you just copy the fontfile to the fonts-directory or have you installed it properly?
Font files have to be installed. I think the font is then registered in the fontcache.
Rightclick on the fontfile and select install in the contextmenu.
Hope that works out for you.
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Max Romeo
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Posted - 2010.09.08 16:46:00 -
[12]
Run it in a sandbox and grab its registry if you're interested in what it touches for future use. If you just want to know what it touches/looks for use regmon and filemon (procexp doesnt hurt either) from sysinternals(now microsoft, but its all freeware).
I remember black screen issues on a fresh client install that was only resolved by unpacking the full install over it, I didnt keep a record of file hashes, but I dont know if the unpacker gets it right all the time.
Other than that, make sure the power service is running (tho if you want to have working sound chances are you already have it running).
Black screen issues are a strange beast.
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.08 22:47:00 -
[13]
the font file auto installed when I copied it. I double checked it and windows says the font is installed already. I will try the sandbox and/or reg mon
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.08 22:49:00 -
[14]
Try running the repair tool too. You know, just in case.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Caminja
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Posted - 2010.09.08 22:53:00 -
[15]
Edited by: Caminja on 08/09/2010 22:52:53
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Barakkus
Caelestis Iudicium
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Posted - 2010.09.08 23:16:00 -
[16]
Edited by: Barakkus on 08/09/2010 23:17:42
Are you sure directx is installed? Server 2003 doesn't just come with directx, I had to manually install it.
Might help if you ran dxdiag so we could see what your directx says about your system too.
Originally by: CCP Dropbear
rofl
edit: ah crap, dev account. Oh well, official rofl at you sir.
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Akita T
Caldari
Caldari Navy Volunteer Task Force
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Posted - 2010.09.08 23:36:00 -
[17]
Edited by: Akita T on 08/09/2010 23:37:04
Better said, if you have an DX10/11-native OS, EVE still might not run "out of the box" since it doesn't contain all the DX9 files that EVE needs (or at least they're not registering properly), you have to install the latest DX-redist package (the websetup one might fail to install properly).
The EVE repair tool does do the needed DX9 updates too after checking client integrity, AFAIK.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.09 01:38:00 -
[18]
Yes it is installed Bara, DDO is a dx10 game and it is running dx10.
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.09 02:03:00 -
[19]
ran repair, fixed some things, still borked.
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.09 15:35:00 -
[20]
any other ideas?
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Sky Marshal
IMpAct Corp
Grenouilles Volantes
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Posted - 2010.09.09 19:13:00 -
[21]
Edited by: Sky Marshal on 09/09/2010 19:15:27
EVE Online has only one or two keys in the registry. And they are useless, so useless that you can make EVE work just after a format if the client was in an another partition, with no needs to modify registry or whatever. You need nothing more than the client (but it is better to keep your settings file if you don't want redo all the bookmark classification and others).
For me, it sound like an hardware fault.
You can have a stable system even with faulty RAMs, but get few troubles in specific cases like the one you actually encounter. I accused wrongly CCP one day because of a problem of corrupted EVE installers, and even if apparently the system was alright, Memtest+ confirmed that it wasn't. My RAMs corrupted the downloaded files.
I suggest you to make a test.
Signature removed for not being EVE related. Zymurgist |
Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.09 23:35:00 -
[22]
Originally by: Sky Marshal
Edited by: Sky Marshal on 09/09/2010 19:18:56
EVE Online has only one or two keys in the registry. And they are useless, so useless that you can make EVE work just after a format if the client was in an another partition, without had to modify registry or whatever. It is better to keep your settings file if you don't want redo all the bookmark classification, but still, it work out-the-box.
For me, it sound like an hardware fault.
You can have a stable system even with faulty RAMs, but get few troubles in specific cases like the one you actually encounter. I accused wrongly CCP one day because of a problem of corrupted EVE installers, and even if apparently the system was alright (games was fine etc...), Memtest+ confirmed that it wasn't. My RAMs corrupted the downloaded files.
I suggest you to make a test.
What you dont understand is the client worked fine until copying settings files from my other pc. The other pc runs at a different resolution as well and maybe be part of the problem if the client is trying to launch at a resolution that is unsupported. There is no hardware fault.
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Taedrin
Gallente
White Haven Corp
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Posted - 2010.09.09 23:53:00 -
[23]
Backup the settings file and try deleting it then. Usually if you do something, and it breaks after you do that something, that something is the issue causing the problem (*cough* stealth Dominion whine *cough*)
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Originally by: Dr Fighter
"how do you know when youve had a repro accident"
Theres modules missing and morphite in your mineral pile.
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.10 04:56:00 -
[24]
Originally by: Taedrin
Backup the settings file and try deleting it then. Usually if you do something, and it breaks after you do that something, that something is the issue causing the problem (*cough* stealth Dominion whine *cough*)
I already said I did a complete uninstall and removed ALL settings files including deleting the eve folder and app data eve folders. It is still loading settings from somewhere else
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Lana Torrin
Minmatar Republic Military Skool
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Posted - 2010.09.10 06:59:00 -
[25]
Nuke the site from orbit, its the only way to be sure..
(also don't run a server OS as a gaming box?? Like seriously Windows 7 is good)
Replying to threads without reading them since 2008 |
Ban Doga
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Posted - 2010.09.10 07:04:00 -
[26]
Have you tried moving your EVE installation to a different directory?
As far as I know all settings are specific for the installation directory, so changing that should give you a clean environment with default settings.
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Professor Tarantula
Hedion University
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Posted - 2010.09.10 07:10:00 -
[27]
Originally by: Lana Torrin
Like seriously Windows 7 is good
It's the exact same kernel and system requirements as Vista. They just slapped a new coat of paint on it because someone convinced the gullible public that Vista causes computers to burst into flames.
I'll just leave that there as i head off to bed.
My Warmest Regards.
Prof. Tarantula, Esq. |
Tippia
Sunshine and Lollipops
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Posted - 2010.09.10 08:01:00 -
[28]
Originally by: Professor Tarantula
Originally by: Lana Torrin
Like seriously Windows 7 is good
It's the exact same kernel and system requirements as Vista. They just slapped a new coat of paint on it because someone convinced the gullible public that Vista causes computers to burst into flames.
I'll just leave that there as i head off to bed.
It is to Vista what XP was to 2000.
Also, Microsoft has had time to curbstomp any incompetent developers who still can't program for a limited-mode/sandboxed environment, which was one of the main problems with Vista: MS-centric programmers had picked up two decades worth of bad habits and assumptions, which made their useless software not work within a better, more constricted security model. Slowly, they've begun to learnà
ùùù
ôIf you're not willing to fight for what you have in ≡v≡à
you don't deserve it, and you will lose it.ö
ù Karath Piki |
MrYiff
Gallente
The Industrial Consortium
G a l a c t i c Industries
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Posted - 2010.09.10 10:03:00 -
[29]
Have a look in your %appdata% folder (just type that in the address bar and it will work), many programs install config related stuff into there, there is probably a CCP folder that has some additional settings you can delete. Deleting the whole folder should be fine if there is one called CCP as anything in the App Data folder should be runtime generated if it doesn't already exist.
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Cpt Stefi
Minmatar
Paradox Federation
United Front Alliance
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Posted - 2010.09.10 10:15:00 -
[30]
hi there!
maybe my idea is crap but you never know...
are you running the client as administrator?
do you have any rights on the folder of EVE?
if you use a user and you recently changed his access and he can not have access to those folder.
it is just an opinion.
have a nice day.
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Alara IonStorm
Agent-Orange
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Posted - 2010.09.10 10:21:00 -
[31]
No idea what this is about?
But I'd Snipe it!
--
Tactical Responder who is Organized and a Leading-edge Linguist |
Sky Marshal
IMpAct Corp
Grenouilles Volantes
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Posted - 2010.09.10 13:06:00 -
[32]
Originally by: Ascendic
What you dont understand is the client worked fine until copying settings files from my other pc. The other pc runs at a different resolution as well and maybe be part of the problem if the client is trying to launch at a resolution that is unsupported. There is no hardware fault.
What you don't understand is that EVE Online only use this settings files to store 3D options, resolution mode & size, etc... The registry is not concerned, and there is no backup copy of this files. If you remove them, the client recreate new ones with the default settings, not the one you had before. I did it so much times that I am sure of it.
So if you screwed up the client by copying a new set of settings files, it is obvious that the problem don't concern this files or EVE itself, but something above them. For me, it is an hardware fault.
Signature removed for not being EVE related. Zymurgist |
Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.10 13:54:00 -
[33]
Yes I tried installing to a new path and it did not help. Also installed latest DX runtime, it is running as admin. The logserver still shows that the font service is failing to start and that blue.dll is also failing
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.10 15:05:00 -
[34]
Originally by: Sky Marshal
Originally by: Ascendic
What you dont understand is the client worked fine until copying settings files from my other pc. The other pc runs at a different resolution as well and maybe be part of the problem if the client is trying to launch at a resolution that is unsupported. There is no hardware fault.
What you don't understand is that EVE Online only use this settings files to store 3D options, resolution mode & size, etc... The registry is not concerned, and there is no backup copy of this files. If you remove them, the client recreate new ones with the default settings, not the one you had before. I did it so much times that I am sure of it.
So if you screwed up the client by copying a new set of settings files, it is obvious that the problem don't concern this files or EVE itself, but something above them. For me, it is an hardware fault.
Its obvious your deduction is fail considering this. Upon reformat client worked. Drivers have not changed since. Client stopped working after copying settings files over. Same problem happened before a reformat. Eve is searching for a font file that it is not loading correctly which only happened AFTER loading these settings files. Until then there were no issues running the client so something is causing it to look for files that I did not have installed but even after installing them it is failing to load. Explain how the client had no issues before and suddenly now its a hardware fault? You fail at troubleshooting.
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Jane Bahna
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Posted - 2010.09.10 15:28:00 -
[35]
eve client doesn't care about your registry, if they are missing, they just get recreated. so are config files. nothing important is stored in registry
can you specify from what OS are you trying to copy the config files ?
I had the same issue when I upgraded from vista 64b to win7 64b (clean install). config files just had't worked.
I was lazy to play with it, so I've just config everything on the way :) |
Zagdul
Gallente
Shadowed Command
Fatal Ascension
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Posted - 2010.09.10 15:49:00 -
[36]
Edited by: Zagdul on 10/09/2010 15:51:02
Originally by: Ascendic
Originally by: Sky Marshal
Originally by: Ascendic
What you dont understand is the client worked fine until copying settings files from my other pc. The other pc runs at a different resolution as well and maybe be part of the problem if the client is trying to launch at a resolution that is unsupported. There is no hardware fault.
What you don't understand is that EVE Online only use this settings files to store 3D options, resolution mode & size, etc... The registry is not concerned, and there is no backup copy of this files. If you remove them, the client recreate new ones with the default settings, not the one you had before. I did it so much times that I am sure of it.
So if you screwed up the client by copying a new set of settings files, it is obvious that the problem don't concern this files or EVE itself, but something above them. For me, it is an hardware fault.
Its obvious your deduction is fail considering this. Upon reformat client worked. Drivers have not changed since. Client stopped working after copying settings files over. Same problem happened before a reformat. Eve is searching for a font file that it is not loading correctly which only happened AFTER loading these settings files. Until then there were no issues running the client so something is causing it to look for files that I did not have installed but even after installing them it is failing to load. Explain how the client had no issues before and suddenly now its a hardware fault? You fail at troubleshooting.
1. Is the path the same on the new computer to the EVE folder as it was on the old one?
i.e.: (old) C:\CCP\EVE
(new) C:\Program Files\CCP\EVE
2. Did you copy, not only the "settings" folder found in the "User" folder but the one found in the appdata folder?
With the failed font thingy not working, I'm suspecting that something in the "settings" is looking for something that is just plain missing. Keep digging for more EVE files dude.
EEDDDIIIT:::
3...
If you rename the Settings folder, does EVE work?
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Ascendic
Brotherhood of Suicidal Priests
R.A.G.E
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Posted - 2010.09.10 19:50:00 -
[37]
Edited by: Ascendic on 10/09/2010 19:51:21
Edited by: Ascendic on 10/09/2010 19:50:26
The path was the same on both machines until I did an install to a new directory. But what you are saying just made me remember something. Until I put it back to the original path (the one the same as the pc settings were copied from) in the server log there was an entry that said it could not find the folder path for something. This makes me think there is deffinitely a file somewhere that is telling EVE where to look. I cleared both the appdata and user folders of any eve related files multiple times. When I copied settings though it was only from the appdata folder not the documents folder. I ran a registry search and it turned up nothing besides an installation ID code.
Also I reinstalled using an older client running Dominion to see if that would clear anything and nope.
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