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CCP Fallout
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Posted - 2010.09.13 16:25:00 -
[1]
We are currently investigating a possible issue with downloaded EVE client files for Macintosh users. There have been some reports of the file not mounting after download and a "verification failed" message being displayed.
If you are experiencing this issue, please file a technical petition and put ATTN: CCP Zirnitra in the subject line.
Please include the following in your petition:
- The browser and version number you are using
- The version of OS X you are using
- Provide the IP you are being routed to for the download (e.g. from a netstat output).
- Any other information you think may be of use
Thank you for assisting us with this matter.
Fallout
Associate Community Manager
CCP Hf, EVE Online
Contact us |
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Kilabie
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Posted - 2010.09.14 14:14:00 -
[2]
I had the same problem from multiple Mac's. Then I switched to windows and downloaded the .dmg file and then there were no problems in mounting. I tried both safari and firefox in latest versions.
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Real Poison
Minmatar
Stormlord Battleforce
Vanguard.
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Posted - 2010.09.22 07:17:00 -
[3]
Edited by: Real Poison on 22/09/2010 07:17:53
@CCP Fallout:
one observation about the download that i made a while ago when i had this issue was the reported file size.
While i can't seem to reproduce it atm it seemed to me that somehow during the redirect (307 content moved) from "content.eveonline.com/..." to "cdn1.eveonline.com..." the file size was reported wrong.
i've seen negative length of bytes reported in wget on the command line. While wget didn't seem to suffer much, browsers like Firefox and Safari did.
Just started a download in Firefox to see if i can reproduce it again., i will report any findings later.
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Tetsuo Takashi
Caldari
Perkone
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Posted - 2010.09.23 16:02:00 -
[4]
Please, please will you set up a torrent for this file. I'm using Speed Download to download the file (so I can resume, etc.) and it just fails constantly.
Downloaded previously using Chrome and it corrupted as described, wget worked ok, but that's hardly a good solution!
So frustrating...
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Real Poison
Minmatar
Stormlord Battleforce
Vanguard.
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Posted - 2010.09.30 20:35:00 -
[5]
since the 1.1 patch didnt work.
it complained about modified files, some swedish localization files supposedly changed(!?!).
downloaded the full installer with wget right away.
for the first time wget failed :(
image failed to mount.
shortyl before it finished the download seemed to have a hiccup.
$ wget http://cdn1.eveonline.com/mac/eve-premium_004577_185699-mac.dmg
--2010-09-30 21:12:24-- http://cdn1.eveonline.com/mac/eve-premium_004577_185699-mac.dmg
Aufl÷sen des Hostnamen +cdn1.eveonline.com (cdn1.eveonline.com)½.... 192.221.125.126, 207.123.48.126, 192.221.126.126
Verbindungsaufbau zu cdn1.eveonline.com (cdn1.eveonline.com)|192.221.125.126|:80... verbunden.
HTTP Anforderung gesendet, warte auf Antwort... 200 OK
LSnge: 3165528921 (2,9G) [text/plain]
In ++eve-premium_004577_185699-mac.dmg½½ speichern.
99% [===========================================================================> ] 3.165.528.920 --.-K/s in 69m 54s
2010-09-30 22:22:20 (737 KB/s) - Verbindung bei Byte 3165528920 geschlossen. Erneuter Versuch.
--2010-09-30 22:22:21-- (Versuch: 2) http://cdn1.eveonline.com/mac/eve-premium_004577_185699-mac.dmg
Verbindungsaufbau zu cdn1.eveonline.com (cdn1.eveonline.com)|192.221.125.126|:80... verbunden.
HTTP Anforderung gesendet, warte auf Antwort... 206 Partial Content
LSnge: 3165528921 (2,9G), 1 nbrig [text/plain]
In ++eve-premium_004577_185699-mac.dmg½½ speichern.
100%[++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++>] 3.165.528.921 --.-K/s in 0s
2010-09-30 22:22:21 (69,8 KB/s) - ++eve-premium_004577_185699-mac.dmg½½ gespeichert [3165528921/3165528921]
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Real Poison
Minmatar
Stormlord Battleforce
Vanguard.
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Posted - 2010.09.30 20:39:00 -
[6]
Cache-Controlmax-age=3600
Content-Typetext/plain; charset=UTF-8
Etag"714bc63-bcae2359-4917d3c82fec0"
ExpiresThu, 30 Sep 2010 20:49:27 GMT
Accept-Rangesbytes
ServerLevel-3 Origin Storage/1.5
DateThu, 30 Sep 2010 20:36:55 GMT
Content-Length3161375779
Content-Rangebytes 4153142-3165528920/3165528921
Connectionkeep-alive
why is your download server serving this as text/plain ?!?!
seriously? WTF ?!?
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Luna Moonraker
LUNA-CORP
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Posted - 2010.09.30 22:53:00 -
[7]
Edited by: Luna Moonraker on 30/09/2010 22:57:43
For info d/l Mac patch with no issues using Safari 5.0.2 on iMac 27 3.0.6Ghz/8GB-1067MHz DDR3/10.6.4. Successfully updated two clients.
EVE Download patches link for the 11.9MB file was:
http://content.eveonline.com/mac/evepremiumpatch177290-185699-mac.tgz
Also updated third client via in game update feature with no problem to latest version.
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MacProsper
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Posted - 2010.10.01 08:50:00 -
[8]
Edited by: MacProsper on 01/10/2010 08:54:22
Edited by: MacProsper on 01/10/2010 08:52:49
- Windows Firefox 3.6.10
downloaded from http://cdn1.eveonline.com/mac/eve-premium_004577_185699-mac.dmg
md5sum: 117adea2f8eec973edaf7a0615dbd896 *eve-premium_004577_185699-mac.dmg
copied to mac via USB Stick
got error on opening dmg with finder: -4960
- Windows Firefox 3.6.10
downloaded from http://content.eveonline.com/mac/eve-premium_004577_185699-mac.dmg
md5sum: 27116f7e8b18743e7147daa4eeae7d0c *eve-premium_004577_185699-mac.dmg
copied to mac via USB Stick
got error on opening dmg with finder: -4960
To make sure, that the file does not got changed because of moving with usb stick, I have md5ed the file after copying to my mac:
$ md5 eve-premium_004577_185699-mac.dmg
MD5 (eve-premium_004577_185699-mac.dmg) = 27116f7e8b18743e7147daa4eeae7d0c
May I ask why you are providing different images? You may find this funny, but I can assure it is not funny to download 2,95 GB just to see you have to do this again.
Currently I can't login because I'm not able to download a working client.
I have wasted approx. 6gb bandwidth for absolutly nothing. I think it is save to say,
that your update process sucks hard.
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MacProsper
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Posted - 2010.10.01 11:25:00 -
[9]
Edited by: MacProsper on 01/10/2010 11:25:36
CCP? Can we have a workaround?
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