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beunhaas henk
Violent Fury
0
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Posted - 2012.07.30 13:13:00 -
[1] - Quote
Hi,
ok so a few days ago i bought 2 30 days plex, but neither in account management or online client says that i have redeemable items. both my bank and eve site say ive paid for it. what do i do now? and what happens if i reimburse the money i paid with my bank? |

smokess
Selective Hearing Nearly Feared
18
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Posted - 2012.07.30 13:13:00 -
[2] - Quote
7/10 |

beunhaas henk
Violent Fury
0
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Posted - 2012.07.30 13:15:00 -
[3] - Quote
7/10? |

Ahri Jhan
Shadowkrieg
79
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Posted - 2012.07.30 13:32:00 -
[4] - Quote
please excuse the above post 
if your account is new, you may have to wait awhile for it to show. If it still doesn't show, just petition it here
If you have any more questions to ask, I recommend the New Citizens section than going to General Discussion
~AJ~ |

smokess
Selective Hearing Nearly Feared
19
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Posted - 2012.07.30 14:06:00 -
[5] - Quote
For a more full answer:
If you accidentally bought game time and not PLEX, you will have extended your account subs by 60 days instead.
The easiest way to discern which is appropriate is to ask how much you paid for the two PLEX, because the prices are different for each. |

Sarmatiko
754
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Posted - 2012.07.30 14:12:00 -
[6] - Quote
There also note on the PLEX purchase page:
Quote:Please note: if you are logged in to the EVE game client when your PLEX becomes available, you will need to log out and back in again to access the redeeming system and move your PLEX into your hangar. For security reasons there may be up to one hour delay in PLEX delivery after purchase.
But no one reads this. Good example of "shut up and take my money!" 
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Benny Ohu
Blue Republic RvB - BLUE Republic
238
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Posted - 2012.07.30 14:17:00 -
[7] - Quote
The OP pretty clearly said a few days had passed, but I guess you didn't read it |

beunhaas henk
Violent Fury
0
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Posted - 2012.07.30 14:41:00 -
[8] - Quote
Ideal 1 x 2x 30 Day Pilot License Extension Gé¼34.99Paid
guess thats pretty much plex . i also opened petition 2 days ago but i dont feel confident in getting help tbh. already had to abandon several missions cause they bugged and never got answer:( |

Shameless Avenger
341
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Posted - 2012.07.30 15:06:00 -
[9] - Quote
beunhaas henk wrote:Ideal 1 x 2x 30 Day Pilot License Extension Gé¼34.99Paid
guess thats pretty much plex . i also opened petition 2 days ago but i dont feel confident in getting help tbh. already had to abandon several missions cause they bugged and never got answer:(
OK... couple of things to check:
1) Alt account? I've done this by mistake in the past, buying with an alt acct.
2) Already redeemed? Open your assets (on all characters, one by one) and search for PLEX.
If that's already done... petition is your only hope. It takes time, depending on queue load.
"This is the Ninja. He will scan you down; he will salvage your wrecks and there shall be no aggro" ~ The Story of the Ninja |

beunhaas henk
Violent Fury
0
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Posted - 2012.07.30 16:23:00 -
[10] - Quote
ive got a trial acc but its under payment history of this account |
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beunhaas henk
Violent Fury
0
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Posted - 2012.07.31 16:00:00 -
[11] - Quote
any idea how long its gonna take? because im afraid i cant play anymore if it takes too long |
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