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Problems With Character Creation Process (very slow and choppy)

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Franco Del'Mar Gallente	Posted - 2011.01.18 20:53:00 - [1] Hello, I am unable to fully enjoy and utilize the character creation process because it is soooooooooo slow and choppy. On medium to high settings I am unable to actually get in there and edit my character the way they intended because of how slow/laggy it is. On low settings I am still unable to utilize it because most of the editing options just don't work on low settings. I am just wondering if anyone else is having this problem and is it my computer or is it the client/program?
Lork Niffle Gallente External Hard Drive	Posted - 2011.01.18 20:54:00 - [2] What are your system specs? ------------------------------------- The system issues man.
Franco Del'Mar Gallente	Posted - 2011.01.18 21:03:00 - [3] I am on a Dell Inspiron 1545 Windows Vista Pentium Dual Core CPU 2.00 GHz 4 GB RAM 64 bit operating system Mobile Intel 4 Series Express Chipset Family I am not that computer literate but I was hoping the problem wasn't me. But I bet it is. lol
Murasame	Posted - 2011.01.18 21:05:00 - [4] I'm having the same problem. Will I be forced into quitting eve because of this?
n00n3r Caldari Malicious Destruction	Posted - 2011.01.18 21:08:00 - [5] Edited by: n00n3r on 18/01/2011 21:10:20 PhysX is Evil! It takes up far too many resources for what it does. Unfortunately CCP decided to integrate PhysX into the character creator. So it's not you, it's just crappy code. I have a system with an I7 and decent GPU and it's still slow as hell.
Franco Del'Mar Gallente	Posted - 2011.01.18 21:10:00 - [6] Originally by: Murasame I'm having the same problem. Will I be forced into quitting eve because of this? I was asking myself the same question. I'm not mad at EVE or anything about it and I love anytime a game gets updates but if my computer can't handle the character creation process, an aspect of gaming I really enjoy, than I may quit. No point in paying a monthly fee for a game my current hardware can't handle.
Franco Del'Mar Gallente	Posted - 2011.01.18 21:38:00 - [7] Originally by: n00n3r Edited by: n00n3r on 18/01/2011 21:10:20 PhysX is Evil! It takes up far too many resources for what it does. Unfortunately CCP decided to integrate PhysX into the character creator. So it's not you, it's just crappy code. I have a system with an I7 and decent GPU and it's still slow as hell. Well if it's not my computer that's good to know. Still sucks for those of us in the same boat though.
n00n3r Caldari Malicious Destruction	Posted - 2011.01.18 21:49:00 - [8] Sadly, even though PhysX is a resource hog, it's becoming an industry standard. It's becoming very difficult to find developers that aren't using this.
Mona Mortis	Posted - 2011.01.18 22:52:00 - [9] Same - pretty slow. And it¦s only ONE character they have to display. How on earth are they going to display a couple of them once Walking in stations is coming out. This is not a good sign..
Hal Safon	Posted - 2011.01.18 23:46:00 - [10] Some problem here. Except I am also getting weird rainbow color/texture on the lower part of the body. This is on a Dell XPS laptop Intel core duo, 2.7ghz, 512mb Nvidea GPU, and 2 gig of ram. ... um? This is unusable. Please fix.

Lutra Kohaku	Posted - 2011.01.19 00:40:00 - [11] This is not just a PC issue. I use a Mac OS X (2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR2, with a NVIDIA GeForce 9400M). The Character Creation interface is absolutely unusable- so laggy and choppy that any sculpting by design is impossible. I've never had a problem playing the client on this system. So- CCP... is there a fix in the future for this? I don't want to play with lame looking character shots... but if you're only going to give one chance for character creation, with a limited time window, some of us are pretty much screwed.
Zedia Zhane	Posted - 2011.01.19 00:42:00 - [12] Edited by: Zedia Zhane on 19/01/2011 00:45:22 Edited by: Zedia Zhane on 19/01/2011 00:44:03 Edited by: Zedia Zhane on 19/01/2011 00:42:15 Reporting the character creator is also unusable on a GeForce 9800M GTS graphics card. However, like many others in this thread, it's an older laptop GPU. All the NVidia cards being reported here with an "M" after the number are laptop cards. Luckily I bought myself a new machine for Xmas... So in a couple days I can report how it performs on a GTX 460M laptop card. The 460M has PhysX support. So if that is the issue, it should vanish with my upgrade. EDIT: Just reread the thread. Every single one of us who gave our specs with the problem report is on an NVidia laptop card, or laptop with an Intel integrated GPU.
Zeta Zhul Caldari Preemptive Paranoia	Posted - 2011.01.19 00:57:00 - [13] What an unmitigated pain in the rear end. Here's one very simple issue: stop moving the stupid character! Every single time the character glances around, shifts around or does anything the whole thing turns into mud. A static character would be much easier to deal with. If you want to animate the character at some point in the future, then congrats! Otherwise what the hell is the point of animating a character while in the creation phase? And if the animating can be turned off ... then why isn't it turned off by default? And if it can't be turned off then why can't it? IMO you guys need a project manager who knows how to stick his foot in someone's ass.
Zedia Zhane	Posted - 2011.01.19 00:58:00 - [14] Just did a bit of reading on the nVidia site. It looks like the 9000 series desktop cards support PhysX, but the -M laptop cards do not. Which means the software might be seeing a 9000-series card and assuming that it has hardware PhysX support, when in fact our GPUs don't support it. That could be the issue.
sukmanobov Minmatar The Priesthood The 0rphanage	Posted - 2011.01.19 02:37:00 - [15] Edited by: sukmanobov on 19/01/2011 02:37:14 Originally by: Franco Del'Mar I am on a Dell Inspiron 1545 Windows Vista Pentium Dual Core CPU 2.00 GHz 4 GB RAM 64 bit operating system Mobile Intel 4 Series Express Chipset Family I am not that computer literate but I was hoping the problem wasn't me. But I bet it is. lol thats you issue. it not a dedicated GPU, while the GM45 graphic will do HD movies and stuff ok they realy do suck for any type of gaming. in the future if you ever gone buy a laptop the most important spec you can look at is CPU and Graphics (GPU) as they are none upgradable -------------------------------- http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1370931&page=1 ------
sukmanobov Minmatar The Priesthood The 0rphanage	Posted - 2011.01.19 02:43:00 - [16] Edited by: sukmanobov on 19/01/2011 02:44:37 Edited by: sukmanobov on 19/01/2011 02:43:57 Originally by: Lutra Kohaku This is not just a PC issue. I use a Mac OS X (2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR2, with a NVIDIA GeForce 9400M). The Character Creation interface is absolutely unusable- so laggy and choppy that any sculpting by design is impossible. I've never had a problem playing the client on this system. So- CCP... is there a fix in the future for this? I don't want to play with lame looking character shots... but if you're only going to give one chance for character creation, with a limited time window, some of us are pretty much screwed. theres another **** graphics card and if its a mac i bet its screen is silly rez and playing at the rez on that card would suck ass. and its not physX that causing the isssue most graphics card from 8800GTX, 260GTX, 350/360GTX etc.. do it as standard. it just people buying machines with crap graphics cards. Tip: Go install eve on a Good pc if you can do the character creation there once its done you don't need to worrie about it. It will then run fine again on you low end systems -------------------------------- http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1370931&page=1 ------
Zedia Zhane	Posted - 2011.01.19 02:57:00 - [17] Edited by: Zedia Zhane on 19/01/2011 02:57:25 All of the posted systems are well above the minimum requirements posted here: http://support.eveonline.com/pages/kb/article.aspx?id=124 Hence the entire game - including the character creator - should run fine on said machines. Period. Saying, "your machine suxx0rz, buy a better one!" is highly inappropriate. On the other hand, those system requirements probably haven't been updated in years. With new features being added to the game... CCP should probably re-examine what minimum requirements are to play the game effectively. I'm on WinXP and I can tell you with 100% certainty that 1 GB of RAM won't cut it. On the other hand, I'm owndering why it says I need a "DVD-ROM : 2 speed DVD reader or greater required," when I've never even seen an EVE DVD. (edit: fixed link)
sukmanobov Minmatar The Priesthood The 0rphanage	Posted - 2011.01.19 03:08:00 - [18] Edited by: sukmanobov on 19/01/2011 03:09:16 tbh i was more getting at mac user thinking there machine is the dogs *****s because it says MAC wasn't personal :( if it sounded that im sorry (i sell Mac's / PC's for a living i see that atitude all the time) + people giving wrong help about it being physX. Yes the spec are not correct if the indeed added physX support. should read more like Minimum System Requirements: òOS: Windows« XP Service Pack 2 / Vista / 7 òCPU: Intel Pentium 4« or AMD 64 @ 1,5 Ghz or greater which supports SSE2 òRAM: XP (SP2) û 2 GB / Vista û 4 GB / Win7 - 2GB òHD space: 6gig Free Space òNetwork: Broadband with 2mbps connection or higher òVideo: 256 MB Shader Model 2.0 Graphics cards such as GeForce 8 series class card or higher, ATi 4xxx series or higher and Similar chips from other manufacturers òDrivers: DirectX« 9.0c (included) and latest video drivers òDVD-ROM : 2 speed DVD reader or greater required. (box set) Originally by:** Zedia Zhane Edited by: Zedia Zhane on 19/01/2011 02:57:25 All of the posted systems are well above the minimum requirements posted here: http://support.eveonline.com/pages/kb/article.aspx?id=124 Hence the entire game - including the character creator - should run fine on said machines. Period. Saying, "your machine suxx0rz, buy a better one!" is highly inappropriate. On the other hand, those system requirements probably haven't been updated in years. With new features being added to the game... CCP should probably re-examine what minimum requirements are to play the game effectively. I'm on WinXP and I can tell you with 100% certainty that 1 GB of RAM won't cut it. On the other hand, I'm owndering why it says I need a "DVD-ROM : 2 speed DVD reader or greater required," when I've never even seen an EVE DVD. (edit: fixed link) -------------------------------- http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1370931&page=1 ------
Zedia Zhane	Posted - 2011.01.19 22:08:00 - [19] And unfortunately, the Character Creator is not optional. http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1451716 We have a one-month grace period to get new portraits made, after which we will no longer be able to log into the game. Which means that the real minimum requirements for the game are now whatever it takes to run the character creator in a usable manner.
Taaser Caldari Strategic Syndicate -Mostly Harmless-	Posted - 2011.01.19 23:20:00 - [20] Is there PhysX support for ATI cards? I didn't think there was....

ShadowFire15 BOAE INC -Mostly Harmless-	Posted - 2011.01.20 00:36:00 - [21] do i have to download physx to get through the character creator? It is impossible to pod Chuck Norris.
BinaryData Gallente The Scope	Posted - 2011.01.20 00:58:00 - [22] Originally by: n00n3r Edited by: n00n3r on 18/01/2011 21:10:20 PhysX is Evil! It takes up far too many resources for what it does. Unfortunately CCP decided to integrate PhysX into the character creator. So it's not you, it's just crappy code. I have a system with an I7 and decent GPU and it's still slow as hell. Lol your so full of ** mate. I have an Intel Q9400 Core 2 Quad 2.66Ghz, NVidia GeForce 9800GTX+, NOTHING is overclocked, and I don't lag at all. Your either A. Full of , B. Don't know what your talking about, or C. Just stupid. Turn your graphics down, or upgrade them. It's not CCP's fault your using old computers with **ty on-board graphics cards that can only do 2D games.
Sonya Rayner Unicorn Enterprise Rooks and Kings	Posted - 2011.01.20 01:17:00 - [23] Originally by: Taaser Is there PhysX support for ATI cards? I didn't think there was.... No, there is none IIRC. Originally by: BinaryData Originally by: n00n3r Edited by: n00n3r on 18/01/2011 21:10:20 PhysX is Evil! It takes up far too many resources for what it does. Unfortunately CCP decided to integrate PhysX into the character creator. So it's not you, it's just crappy code. I have a system with an I7 and decent GPU and it's still slow as hell. Lol your so full of ** mate. I have an Intel Q9400 Core 2 Quad 2.66Ghz, NVidia GeForce 9800GTX+, NOTHING is overclocked, and I don't lag at all. Your either A. Full of , B. Don't know what your talking about, or C. Just stupid. Turn your graphics down, or upgrade them. It's not CCP's fault your using old computers with **ty on-board graphics cards that can only do 2D games. PhysX support is totally optional and can be turned off via settings (Physically Simulated Cloth and Hair option under graphics settings, you need to login at least into character selection to see this). Untick this and you don't need no PhysX. Now, I have AMD Phenom II X2 (2x3.1GHZ) and ATI HD 5770, i run the CC at maximum possible settings and get a steady 60 fps rate. So the problem is definitely not in physx (lack thereof to be precise) but somewhere else. Have you all submitted a bugreport to ccp with detailed specs of your systems?
Meridius Dex Amarr Rape of Virtue	Posted - 2011.01.20 02:52:00 - [24] I am also experiencing a royal pain in the ass trying to make the character creator work. Thing is: I can play the regular game with the High graphics settings enabled, with no issues whatsoever. It's just the damn character creator that lags out to the point of locking up. I am using: Dell XPS Gen 2 laptop Intel Pentium M 2.13 GHz, 2.00 GB RAM NVIDIA GeForce Go 6800 I bought this four years ago when the reviews on Cnet and others stated it was a blue chip gaming laptop (I don't use a desktop PC due to my traveling). I play several other games on this machine and never with a graphics issue. Is there anything I can to goose my video card so I can at least get these characters done? -- Meridius Dex Visit the Gunship Forums --
BinaryData Gallente The Scope	Posted - 2011.01.20 03:07:00 - [25] Originally by: Taaser Is there PhysX support for ATI cards? I didn't think there was.... No Sir! PhysX is an NVidia deal. :) I run NVidia only. ATI Cards suck balls since AMD bought them. Same way with Dell buying Alienware. Originally by: Sonya Rayner Originally by: Taaser Is there PhysX support for ATI cards? I didn't think there was.... No, there is none IIRC. Originally by: BinaryData Originally by: n00n3r Edited by: n00n3r on 18/01/2011 21:10:20 PhysX is Evil! It takes up far too many resources for what it does. Unfortunately CCP decided to integrate PhysX into the character creator. So it's not you, it's just crappy code. I have a system with an I7 and decent GPU and it's still slow as hell. Lol your so full of ** mate. I have an Intel Q9400 Core 2 Quad 2.66Ghz, NVidia GeForce 9800GTX+, NOTHING is overclocked, and I don't lag at all. Your either A. Full of , B. Don't know what your talking about, or C. Just stupid. Turn your graphics down, or upgrade them. It's not CCP's fault your using old computers with **ty on-board graphics cards that can only do 2D games. PhysX support is totally optional and can be turned off via settings (Physically Simulated Cloth and Hair option under graphics settings, you need to login at least into character selection to see this). Untick this and you don't need no PhysX. Now, I have AMD Phenom II X2 (2x3.1GHZ) and ATI HD 5770, i run the CC at maximum possible settings and get a steady 60 fps rate. So the problem is definitely not in physx (lack thereof to be precise) but somewhere else. Have you all submitted a bugreport to ccp with detailed specs of your systems? I wasn't having any problems at all, Sonya. I was trolling the kid who said his system was soooo good. I have 100x more powerful computer than he does, and I get almost 200 FPS with 6 clients running, and a triple SLI setup. =)
Sonya Rayner Unicorn Enterprise Rooks and Kings	Posted - 2011.01.20 06:12:00 - [26] Edited by: Sonya Rayner on 20/01/2011 06:15:14 Edited by: Sonya Rayner on 20/01/2011 06:12:39 Originally by: BinaryData Originally by: Taaser Is there PhysX support for ATI cards? I didn't think there was.... No Sir! PhysX is an NVidia deal. :) I run NVidia only. ATI Cards suck balls since AMD bought them. Same way with Dell buying Alienware. That is arguable (the ATI cards suck balls thingie) - global sales says otherwise :) And nVidia hasn't produced a good series since 8800/9800. Well, ATI's 6xxx series is also somewhat sucky, compared to 4xxx/5xxx when they were rolled out. Although sometimes i wish they wouldn't spam those series so fast, i just can't seem to catch up with them ^^ EDIT: Although the trend seems to be set, people is having problems on mobile intel-based platforms (intel cpu's usually go with intel chipsets and motherboards in laptops). It does seem that the problem is in the platform itself, not in the graphics chips, because there've been quite a few variations.
Gibbo5771	Posted - 2011.01.20 18:40:00 - [27] I dont think its your PC to blame, I think its something to do with CCP's programming taking fits with different hardware. Despite you have a 2ghz duel core lol I have issues creating a character on my ATI machine but on my Nvidia machine its slower despite it being a far better spec :S
Lork Niffle Gallente External Hard Drive	Posted - 2011.01.20 18:49:00 - [28] FOr all the people who ahve problems you are using fairly old graphics hardware. A Intel 4 series, Nvidia 9400M and a Geforce Go 6800 are all pretty terrible cards for advanced graphic processing. The only thing you can do is get a better graphics card or if you are using a laptop to get a new laptop. ------------------------------------- The system issues man.
Enterri Amarr Big-Damn Heroes	Posted - 2011.01.20 19:17:00 - [29] Originally by: Sonya Rayner Edited by: Sonya Rayner on 20/01/2011 06:15:14 Edited by: Sonya Rayner on 20/01/2011 06:12:39 Originally by: BinaryData Originally by: Taaser Is there PhysX support for ATI cards? I didn't think there was.... No Sir! PhysX is an NVidia deal. :) I run NVidia only. ATI Cards suck balls since AMD bought them. Same way with Dell buying Alienware. That is arguable (the ATI cards suck balls thingie) - global sales says otherwise :) And nVidia hasn't produced a good series since 8800/9800. Well, ATI's 6xxx series is also somewhat sucky, compared to 4xxx/5xxx when they were rolled out. Although sometimes i wish they wouldn't spam those series so fast, i just can't seem to catch up with them ^^ EDIT: Although the trend seems to be set, people is having problems on mobile intel-based platforms (intel cpu's usually go with intel chipsets and motherboards in laptops). It does seem that the problem is in the platform itself, not in the graphics chips, because there've been quite a few variations. ATI Cards are fine if you have a decent one, I have 2 PC's I play EVE on, the Main one has an ATI HD5850 and the 2nd has an ATI HD4870x2, both run the character generator just perfectly even with the Simulated Hair and Clothing option turned on.
Zedia Zhane	Posted - 2011.01.20 20:38:00 - [30] Originally by: Lork Niffle FOr all the people who ahve problems you are using fairly old graphics hardware. A Intel 4 series, Nvidia 9400M and a Geforce Go 6800 are all pretty terrible cards for advanced graphic processing. The only thing you can do is get a better graphics card or if you are using a laptop to get a new laptop. As previously discussed: Those graphics cards meet the minimum system requirements for EVE, the entire game should be fully playable on them. If it is true that people need new hardware to run the modernized game, then CCP should own up and say so, and update the minimum system requirements. Obviously, as the game gets more advanced over the years, minimum hardware requirements will increase... But when the requirements change, CCP has the responsibility to acknowledge that. Also, all the problems are still on older nVidia architecture laptop cards. For several years after PhysX was first introduced, it was only supported on desktop cards, not laptop cards. I've had problems with games not running on my laptop because of the differences. Bottom line is that lots of people in a VERY SPECIFIC situation are having problems. Namely: 1) We have laptops 2) Our graphics card doesn't support PhysX *AND* 3) The desktop version of the same graphics card that we have does support PhysX. Also note that BinaryData has a DESKTOP card, with PhysX support. Which is not the problem here. So please disregard his accusations of stupidity, he needs to read the thread more carefully.

Mesacc Gallente	Posted - 2011.01.20 21:47:00 - [31] Same problems here. Creator is completely unuseable. Extreme lag. If I move my pointer over somthing it takes 5 to 10 seconds for the game to register it. Trying to shape the face is inpossible. I guess im going to have to just accept a random avatar if we only have a month to do it. I upgraded my PC when the new engine was released a while back. Im not doing it again!
Lork Niffle Gallente External Hard Drive	Posted - 2011.01.20 22:05:00 - [32] Edited by: Lork Niffle on 20/01/2011 22:10:33 Edited by: Lork Niffle on 20/01/2011 22:06:49 Originally by: Zedia Zhane As previously discussed: Those graphics cards meet the minimum system requirements for EVE Minimum is often and almost standardized to mean the lowest hardware architecture that runs the software, playability is never taken into account. Crysis requires the same minimum CPU architecture that EVE has, I suppose you would complain to them that your Pentium 4 runs it slowly? It also only requires a DirectX 9.0c graphics card with 256MB of VRAM which means the lowest Nvidia 6000 series; the 6200, works with it. Would you expect good performance with that as well? Recommended, as the name suggests, suggests the hardware levels to gets the fullest gaming experience on the software. Oh and if you are having problems with PhysX performance either get a better CPU if you do not want to get a Nvidia card or turn it off. Otherwise set everthing to lowest, including the new character settings that are seperated from the space settings and bear with it. Irregardless of support that a laptop gives you, you still have the fact you are gaming on a laptop. The minimum specs takes into account desktop hardware support, in the past I remember seeing games saying mobile versions of hardware may give a different experience often due to the terrible state of mobile hardware in terms of performance (and still to this day) ------------------------------------- The system issues man.


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