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Thread Statistics | Show CCP posts - 1 post(s) |
Rodan Niveus
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Posted - 2011.01.22 01:17:00 -
[31]
I don't even get a hang - mine goes right to blue screen then reboot. I have an older Alienware Aurora M9700 with the dual 7900 GS. Character Creator bar starts to load then Blue Screen followed by restart. I'd love to update drivers except that manufacturers like Alienware do not give driver support for laptops after a year or so.
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Morux
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Posted - 2011.01.22 02:06:00 -
[32]
Last patch didn't address this issue it looks like... still can't get into the Char Creator. Any word from CCP devs on when to expect a fix? I see that the bug report was attached to a defect but kind of frustrating knowing that you're going to hit a wall when the grace period ends. |
Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.22 08:23:00 -
[33]
Still nothing from CCP
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Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.22 18:09:00 -
[34]
 Originally by: Sha'dia Eclipse
This happened to me as well...until I DLed the latest nivda driver for my old graphic card. Then the new character generator worked fine!
What card did you have, was it on the list I posted?
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Cpt Shinji
Gallente
No-Mercy
Black Watch.
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Posted - 2011.01.22 21:51:00 -
[35]
Its rather annoying that i have the most updated drivers and a card with shader model 3.0 and i cannot get in yet.. I figured i'd post again to keep this in discussion.. if anyone finds a true fix please tell us.
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Dardanos Herakles
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Posted - 2011.01.23 02:59:00 -
[36]
I worked once for me, but never again, I cant even make a new character. How come CCP wont even comment on this... |
Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.23 08:09:00 -
[37]
I'm hoping they'll fix it so low settings on char creator = shader model 2.0 and high is 3.0, if it's possible programming wise, it would fix the issue. |
Cpt Shinji
Gallente
No-Mercy
Black Watch.
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Posted - 2011.01.23 11:04:00 -
[38]
Originally by: Dardanos Herakles
I worked once for me, but never again, I cant even make a new character. How come CCP wont even comment on this...
I dont understand why either, They could at least say we are working on it so we don't feel like we are hopelessly playing and may be barred from the game once the grace period ends.
In your case your damn lucky.. I wish I could get it to work for me, I've tried everything. |
Beltze Sorgin
Minmatar
L V B Industries
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Posted - 2011.01.23 11:32:00 -
[39]
Yes some communication from CCP (either "We're working on it don't worry" or "Frack off & play something else you're wasting our time") would be nice.
Personally I don't think CCP know what the problem is & they won't admit it. They're probably just hoping we waste our time / hard earned RL money on messing around with updates & setting / buying new hardware or quit & leave them alone. [Sarcasm alert] Obviously having a nice new picture & being able to walk about in stations is going to bring in sooooo many new players they probably don't care about losing a fair few subscribers.
I hope I'm wrong on this! |
Cpt Shinji
Gallente
No-Mercy
Black Watch.
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Posted - 2011.01.23 21:46:00 -
[40]
Originally by: Beltze Sorgin
Yes some communication from CCP (either "We're working on it don't worry" or "Frack off & play something else you're wasting our time") would be nice.
Personally I don't think CCP know what the problem is & they won't admit it. They're probably just hoping we waste our time / hard earned RL money on messing around with updates & setting / buying new hardware or quit & leave them alone. [Sarcasm alert] Obviously having a nice new picture & being able to walk about in stations is going to bring in sooooo many new players they probably don't care about losing a fair few subscribers.
I hope I'm wrong on this!
Lol me too...
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Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.24 07:53:00 -
[41]
I did a petition, we'll see what they say.
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Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.24 15:03:00 -
[42]
Edited by: Boonaki on 24/01/2011 15:03:43
Still no answer.
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Marnix
Gallente
Marnix BV
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Posted - 2011.01.24 15:58:00 -
[43]
Bugreported this the day patch hit, and the report is now attached to a defect. So I guess this means it's being acknowledged as a bug, at least.
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Rhok Relztem
Caldari
CGMA Synergist Syndicate
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Posted - 2011.01.24 18:38:00 -
[44]
Edited by: Rhok Relztem on 24/01/2011 18:39:57
This is really bad folks. I don't think CCP knows or cares what the problem is, or they know but aren't saying anything because it is in the same category as the SSE2 crap (in other words, this requires newer hardware and some of you are just sh*t-out-of-luck). I petitioned this to Tech Support and their reply was that the problem is due to my Intel chipset in my laptop, and then they gave me a list of suggestions to try that are nothing more than workarounds that we have found and posted here in the forums. I've tried everything suggested from them and everything I could find here in the forums to no avail.
I started a thread over in General Discussion - Non-Portraits Unite! (can't access Character Creation) - a few days ago (for some reason they have not moved it here like they did with this thread). There are a lot of other suggestions in that thread that some of you might want to try. Maybe you'll be luckier than I am.
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Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.24 20:38:00 -
[45]
Ya I got a cut and paste answer to my petition that took me 40 minutes to write up with every detail about my system.
= Black Screen, Client Not Starting or Loading Forever =
If you client is not starting up at all I suggest you update your graphics card drivers, as well as installing the latest full version of DirectX from the link provided below:
URL : http://www.microsoft.com/downloads/details.aspx?familyid=3B170B25-ABAB-4BC3-AE91-50CEB6D8FA8D&displaylang=en
If this does not work you might need to install this patch from Microsoft to solve the issue.
URL: http://code.msdn.microsoft.com/KB961894/Release/ProjectReleases.aspx?ReleaseId=2067
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TrimethylChromiumdioxide
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Posted - 2011.01.25 03:09:00 -
[46]
I'm having this problem, have petitioned it. Have tried the above workarounds without success.
I'm actually ok with it being a shadow avatar(s) until I read the part about people who haven't created them being locked out of the game at some point.
That's about the most ******ed thing I've ever heard. If I do get locked out without them ever acknowleding this issue, I'm sure I can devote my former eve play time to creating a new site detailing all the reasons the game I used to play now sucks. Pretty sure my computer will work for that.
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Dardanos Herakles
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Posted - 2011.01.25 11:25:00 -
[47]
bump for great justice!
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Orion Pendragon
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Posted - 2011.01.25 11:35:00 -
[48]
I wasnt able to get into the character creator at all for a few days on my laptops which are 3-4 years old - 2.16Ghz intels, 2GB RAM, 256 Mb GeForce Go 7900 GS and 512Mb Qudro FX 1500M - it always hung at 100% on the 'Entering Character Creator' for a long time going no where.
Then I changed to window mode and dropped all the shader, texture etc settings to Low. After doing that it went in staight away with no problem.
A friend has a new laptop (about 12 mths old) which is a decent spec, 512Mb graphics card (I dont know the exact model but he plays eve on high settings without a problem) and he couldnt get into the character creator either in full screen mode so he had to use his older desktop PC which went in fine (he didnt try windowed).
Maybe its something in the mobile chipsets causing a problem when fullscreen and high settings are being used. Kinda sucks this would stop you playing eve if they hadnt given us the option to play without making a character. |
Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.25 15:50:00 -
[49]
Originally by: Orion Pendragon
I wasnt able to get into the character creator at all for a few days on my laptops which are 3-4 years old - 2.16Ghz intels, 2GB RAM, 256 Mb GeForce Go 7900 GS and 512Mb Qudro FX 1500M - it always hung at 100% on the 'Entering Character Creator' for a long time going no where.
Then I changed to window mode and dropped all the shader, texture etc settings to Low. After doing that it went in staight away with no problem.
A friend has a new laptop (about 12 mths old) which is a decent spec, 512Mb graphics card (I dont know the exact model but he plays eve on high settings without a problem) and he couldnt get into the character creator either in full screen mode so he had to use his older desktop PC which went in fine (he didnt try windowed).
Maybe its something in the mobile chipsets causing a problem when fullscreen and high settings are being used. Kinda sucks this would stop you playing eve if they hadnt given us the option to play without making a character.
That's a different issue then most of us are having, you have a shader 3.0 card, most of the others have an intel based graphics card and are playing off a laptop or have older video cards (my laptop is 1 year old.)
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Barron Hammerstrike
Minmatar
Intergang
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Posted - 2011.01.25 18:30:00 -
[50]
Not working for me either. Got the standard answer to my petition regarding updating drivers, etc., etc. Will try the active x update when I get home.
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Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.26 01:15:00 -
[51]
Originally by: Barron Hammerstrike
Not working for me either. Got the standard answer to my petition regarding updating drivers, etc., etc. Will try the active x update when I get home.
If you have an Intel Express 945 then it wont matter what you do.
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Boonaki
Caldari
Focused Annihilation
Detrimental Imperative
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Posted - 2011.01.26 04:42:00 -
[52]
Comming up on 3 days with no response (other then a cut and paste) about this.
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Barron Hammerstrike
Minmatar
Intergang
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Posted - 2011.01.26 16:21:00 -
[53]
Here's something that almost worked for me, but may fully work for others. I deleted an alt then tried to make a new character and the load bar progressed past 100% and I was able to get as far as the race and gender selection. For me it crashes when the beginning the customization process. However, the fact that it even loads past the initial stage is interesting considering I can't get past the point when trying with my main.
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Cpt Shinji
Gallente
No-Mercy
Black Watch.
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Posted - 2011.01.28 11:41:00 -
[54]
bump. :/
Some of us ACTUALLY have everything required to run the Character creator and it still wont work...
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Altus Nubius
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Posted - 2011.01.29 00:53:00 -
[55]
Cross posting with the other thread for visibility.
I also have the "progress bar stops at 100%" problem. As this doesn't impact game play, I wouldn't mind waiting a while for a solution... except that apparently this will prevent me from playing after the grace period. So I'd hope CCP considers the merits of just not pressing the button until this issue is fixed.
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AdiJager
Minmatar
Mothra inc
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Posted - 2011.01.29 09:04:00 -
[56]
Have the Portrait problem, petitoned it and still no answer.
Also GF6600GT
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TrimethylChromiumdioxide
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Posted - 2011.01.30 05:51:00 -
[57]
As above petitioned, received a response, tried what the gm said, didn't work. They're just going to deny us service based on their ****ty char creator. Yay team.
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Nevryn Takis
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Posted - 2011.01.30 10:03:00 -
[58]
As I get an Invalid Instruction exception when I try and run it on my system, I thought I'd try my mother-in-laws 18month old Dell Vostro 1700 (Vista, Intel(R) Core(TM)2 Duo CPU T5670, DX11, onboard Intel(R) 965 Express 384MB video). All it does is crash the display driver after opening the creator.
So I'm not in the least bit impressed - seems CCP have a fundamental problem with their graphics library.. ie it'll support Nvidia cards of less than 3 years old only..
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Haywoode Jablome
Wormhole supervisory and Investigation team
Blanket Men
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Posted - 2011.01.30 13:19:00 -
[59]
Brand New HP 8740w with
Core i740m
Nvidia Quadro FX2800m (made for graphics rendering)
Stuck in Entering Character Creation
DXDiag:
------------------
System Information
------------------
Time of this report: 1/30/2011, 14:15:31
Machine name: EVEBOX
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 8740w
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (8 CPUs), ~1.7GHz
Memory: 8192MB RAM
Available OS Memory: 8120MB RAM
Page File: 3623MB used, 12613MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA Quadro FX 2800M
Manufacturer: NVIDIA
Chip type: Quadro FX 2800M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_061D&SUBSYS_1520103C&REV_A2
Display Memory: 487 MB
Dedicated Memory: 999 MB
Shared Memory: 3583 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD0270
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6128 (English)
Driver Version: 8.17.12.6128
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/4/2010 05:45:00, 12485736 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-455D-11CF-8C73-DF630FC2C835}
Vendor ID: 0x10DE
Device ID: 0x061D
SubSys ID: 0x1520103C
Revision ID: 0x00A2
Driver Strong Name: oem29.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section006:8.17.12.6128:pci\ven_10de&dev_061d&subsys_1520103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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Cpt Shinji
Gallente
No-Mercy
Black Watch.
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Posted - 2011.01.30 18:35:00 -
[60]
You know...
I'm noticing this trend in the chipsets not working are all onboard.
Regardless of the users specs, including the fact that their onboard card is above and beyond the requirements I believe that ccp's problem is the shared memory that an onboard card uses.
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