Originally by: HolyChase

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automatic updates on production server with 65k clients online?
WHO are you?
blonde girls with pink laptops?

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Originally by: Tyburn Stannis

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And as for the people complaining that DT is always in their prime evening playing time... folks if you CHOOSE to play a game produced in a timezone 10 hours offset from you, that's your problem, not ours.

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Originally by: Lex Dante

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Originally by: Tyburn Stannis

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And as for the people complaining that DT is always in their prime evening playing time... folks if you CHOOSE to play a game produced in a timezone 10 hours offset from you, that's your problem, not ours.

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So why not just keep out of it and let those of us who feel this way register our concerns?

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Originally by: Mashie Saldana

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Originally by: Karia Sur

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Edited by: Karia Sur on 24/02/2011 10:31:03
so 4 hours lost yesterday (ok, 3 1/2), another 1/2 hour today and probably another 3 hours at least next tuesday when the next update is applied....this lost paid time is certainly begining to mount up.

EDIT: and you need to adjust the login screen message and the ingame DT message to reflect todays extension before you get grief in roughly 60 mins time.

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Good thing you got an extra 3.5h of gametime a week for free then since the DT was changed from 1h to 30 min.

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Originally by: Durentis

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If this hasn't driven home the point through hindsight, allow me to make a suggestion. Service packs and similar updates should never be applied just because they're available. If there's something specific you absolutely can't do without from the service pack, test it thoroughly offline and then push it live after you sort out any kinks. Good times to test and apply service packs whether you need them or not are when you upgrade/replace infrastructure site-wide and have to install stuff anyway.

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Originally by: CCP Red Button

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Originally by: Durentis

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If this hasn't driven home the point through hindsight, allow me to make a suggestion. Service packs and similar updates should never be applied just because they're available. If there's something specific you absolutely can't do without from the service pack, test it thoroughly offline and then push it live after you sort out any kinks. Good times to test and apply service packs whether you need them or not are when you upgrade/replace infrastructure site-wide and have to install stuff anyway.

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I do agree and we follow that general rule. The reason for applying this service pack and cumulative update was to address a crash bug in SQL server that has affected us sporadically for quite some time now and been the root cause for a few EVE server crashes, a couple of them very recent. We have had a case open with Microsoft support for about nine months but this has proven tricky to reproduce and provide a fix for but that finally came through and was included in this last cumulative update that was released last month.

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Originally by: CCP Red Button

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Originally by: HolyChase

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automatic updates on production server with 65k clients online?
WHO are you?
blonde girls with pink laptops?

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For the record this was a controlled deployment of SQL server SP2 CU2 not an automatic update. We don't apply windows updates automatically to our production environment, they are always applied in a controlled manner on a predetermined schedule. If the updates are critical however we will apply them asap but that only happens during downtime. The modus operandi is absolutely no changes made when Tranquility is live.

Btw. Don't hate on my pink laptop, I think its cool :)

-Red

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Originally by: EveTestDummy

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Originally by: tpwh21

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would you not save yourselves alot of time if you made sisi a more accurate mirror of TQ?
I have been wondering this for a long time. As you always often seem to rush patching TQ when the code hasn't been properly tested on SISI.
I understand that SISI is not a full mirror of TQ - but surely a rethink is in order... Perhaps a more exact mirror with far less data copied?
It seems like there must be a solution that would allow for less firefighting and headscratching - and save you staff alot of stress and aggro.
Just saying.....

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OK, I don't normally get involved with the Forums, but I do have one thing that really annoys me, and that is poor spelling.

tpwh21 - I'm picking on you because you did it twice,

FFS People "A LOT" is 2 words not one.

CCP, can you add automatic spell checking to the forums

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Originally by: sableye

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nothing worse than some idiot who constantly points it out because he declared himself the sole authoirty on the english lanaguage or just follows some other group who say they are.

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Originally by: Bumblefck

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Edited by: Bumblefck on 24/02/2011 14:55:18

Originally by: sableye

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nothing worse than some idiot who constantly points it out because he declared himself the sole authoirty on the english lanaguage or just follows some other group who say they are.

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Spell checking: it costs nothing, and your readers like it!Ö

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Originally by: sableye

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Spell checking: it costs nothing, and your readers like it!Ö

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Originally by: T00NCES

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This is why we should use Oracle DB's....... What did we learn. :P

Well, From a data center engineers standpoint....... You guys are rocking...
Oh look its back up. People can stop crying now.

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Originally by: Gnulpie

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Thanks for the details.


That is good communication and customer service!

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Originally by: Space Miyabi

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Any database (like Microsoft SQL server) that works only in Microsoft Operating Systems, is fail to me.

CCP database is in a Microsoft Windows OS.

Also Microsoft does not allow users to modify and read tables if anyone has acceded to that table at the same time. Writers block readers and readers block writers.

This will delay the tasks on a heavily used environment like EvE Online in OLTP.

http://en.wikipedia.org/wiki/Online_transaction_processing

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Originally by: Allestin Villimar

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Also, if your bookmarks are too far out, they can and will ban you for it.

Originally by: Torothanax

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Low population in w systems makes afk cloaking unattractive.