iP0D
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Posted - 2011.02.25 23:25:00 -
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It's not so hard really. CCP gave CSM the tools to do it. It's called "pressure management", you achieve that by applying a little bit of clarity on workflow, and a healthy bit of accountability.
How? Simple. But only possible if the CSM as a whole does it, without falling for social engineering or the party line.
Have everything transparant and visible to everyone (an NDA slap does not prevent - as we have seen - from making clear the heart of the matter, it only hides the ugly and the details).
Community with each other and with CCP and the general public on all.
And do all that consistantly.
Next time a team incarna runs away because CSM is evil, or a lead game designer runs for the hills for new shiny and complains about customers, but also next time a good team in CCP delivers well or engages well, that combination provides that pressure management.
Since it is all public, transparant, consistantly kept visible and communicated that can greatly aid both playrs and CCP alike, but also very well expose when failure happens (and who, and why). Constructively, obviously. And independant media help, as does social networking.
Originally by: Vile rat
Originally by: Mynxee I assume that you are familiar with the many frustrations expressed by CSM5 related to communications bottlenecks and a certain lack of CCP engagement with the CSM, particularly on Incarna. What concerns or thoughts do you have regarding bottlenecks like that and possible methods for overcoming them?
This would qualify as a "hard question with no easy answers". CCP will respond as much or as little as they want to. I could throw a simple statement about lots of vodka and a sizable amount of lobbying but that would be simplifying it to a great extent. Going into this all candidates must first realize that we're running out of chances to get them to see things from our perspective but let me say it this way.
This is going to take a lot of work. This is going to take an amazing amount of us doing our homework, it's going to take a large amount of collaboration between the CSM delegates to formulate a solid coherent front that keeps CCP focused on these issues. If we can't come together and get our ducks in a row before we even begin dialogue with CCP then our priorities will be scattered and diluted. If we can't form that united front then I don't see how we're going to be able to have any more impact than in the past so that'll be a key part of what must happen. Knowing the candidates as I do it's no surprise that you have a sizable number of Lawyers and even Foreign service members going for this, all people that know how to convince and make people see things the way they do.
So no easy answer. We're going to break the bottleneck because we're too damn stubborn and care far too much about the future of this game to let our concerns die.
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