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Thread Statistics | Show CCP posts - 8 post(s) |
Bomberlocks
Minmatar
CTRL-Q
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Posted - 2011.05.02 14:47:00 -
[1]
You listened to feedback? Crap. Liars. If you had listened to feedback it wouldn't have been as bad as it was.
Also, "best option"? You claimed it too 72000 man hours to do. Crap. Liars.
Take your game and shove it.
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Bomberlocks
Minmatar
CTRL-Q
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Posted - 2011.05.02 15:02:00 -
[2]
 Originally by: CCP Rhayger
Originally by: Ix Forres
Originally by: Louis deGuerre
You gave us quite a scare CCP, but good for you that you have the balls to own up to your mistakes.
Oh, and the 'unlike' thing ? Change it to 'dislike' and all will be forgiven 
We have yet to see any evidence that CCP has internally distributed blame for those mistakes. That's what takes balls. Not going "Whoops, we're sorry!" in public. When people are packing their bags, then we'll know CCP has changed - for the better, for EVE.
Not sure what you are looking for, blame is clearly on me for technical direction, the dev team for the coding flaws and the QA staff for not catching the errors. Blame isn't the important thing in my eyes, we screwed up and each of us knows it and owns up to it - the important thing is to find the flaws, fix them and then most importantly make significant changes so that it does not happen again.
I tell my teams consistently I prefer not to make mistakes, but they will happen especially if you are pushing hard - what I do have a problem with is repeating mistakes and that's where the focus is.
As for this blog not spelling out exactly what went wrong, this blog was intended to answer the question "Why did you use YAF? and what did you do to it?". We're going to do another blog entirely on what went wrong, why and what we are doing to address it
You know after all that yadda yadda and the resulting catastrophic mess that you made, all I see is people unable to port the existing forum's ASP code to VB.Net/ASP.Net. You had (and currently have) a working solution, yet you chose to go with something with which you obviously had no experience and had no idea what you were doing.
NOBODY was complaining about the way the current forum looks. They were complaining about the lack of functionality that would have been easier to be added on than coding blind.
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Bomberlocks
Minmatar
CTRL-Q
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Posted - 2011.05.02 18:58:00 -
[3]
Originally by: CCP Karuck
Some people sure are out for blood, should we have a public execution in nullsec maybe? :)
Here's a tip: Your customers are getting VERY tired of CCP's attitude and their habit of using bad humour in an attempt to downplay serious faults with the company. You may think it's hysterically funny, but we don't and I think the majority will rather just quit the game than suffer any more of this rubbish.
Quote:
I hope we'll give you guys details later on what really happened, but let me just say that things aren't as simple as many of you make them out to be... but I know they certainly look that way.
Here's another tip: If you don't fully disclose what happened you will see another player exodus like the one that happened last summer. There is no way in hell I will trust you with my credit card details unless this happens.
Additionally, simply SAYING that things weren't as simple as they seem is not enough. Give us full disclosure and live with the consequences or lose customers. It's your choice.
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Sure it was a serious and embarrassing exploit, but exactly how it happened needs a longer and careful explanation. All the developers involved in this project are very competent developers but as anyone who has worked in software development knows, things can "fall between the cracks" in more complex systems and especially when integrating multiple systems together.
The level of the exploit was so basic that referring to the people who let that through as competent is nothing more than an insult. I am a software developer, as are many here and that level of incompetence would have gotten a good many of us fired (those of us who have worked in the banking industry know that the penalties that our companies would incur with such mistakes would have been very harsh). I see no such consequences at CCP, just the usual vague babble and pathetic humour.
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I hope we can win your trust back some day :)
Good luck with that. I mean that seriously. Full disclosure and transparent steps to ensure that you are taking your customers seriously would be a very good start.
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Bomberlocks
Minmatar
CTRL-Q
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Posted - 2011.05.29 18:58:00 -
[4]
Dearest CCP cretins, I see that true transparency, in other words owning up to your own embarrassing incompetence, is still not on the cards. No matter how much shiny crap you desperately release in the hope of gaining new customers who don't jump ship a week later (and no, putting lipstick on the pig doesn't make it any less porky), you have still lost the trust of a good number of your customers.
o/ Bye
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Bomberlocks
Minmatar
CTRL-Q
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Posted - 2011.06.04 12:09:00 -
[5]
Still got your heads stuck up your behinds?
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