| Author |
Thread Statistics | Show CCP posts - 23 post(s) |
cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
   |
Posted - 2011.05.07 13:58:00 -
[1]
 Originally by: Sofa Raddis
Originally by: GM Homonoia
This is actually my day off. I am answering a question here in my own time.
I'm impressed, your dedication is apprectiated. (I'm sure it goes for everyone when things simmer down)
NO I'm not being sarcastic..... 
this,
having some one take the time more so on a day off is great
I would still like to know how the system works, some times it would be nice to have a list of arrpox turn around time
ie.
stuck - 5-20 minutes
it fault 1h-4h
ect
ect
some info like that might cut down on both forum post and added notes to the petitions
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cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
|
Posted - 2011.05.08 14:03:00 -
[2]
Originally by: GM Homonoia
Looking at the title of this thread there is one thing I can do. Unfortunately I cannot explain in any detail what our actual processes are, but I can give a description of a day in the life of a GM. All of us have to keep diary entries for every day that we are on shift. What I will do is allow you guys to pick a date and the first posted date that is a day I worked in the past I will go into our diary system and I will describe what my day looked like on that date (for as far as I can do so, of course). Since I do not have an eidetic memory it is best to chose a recent date.
I know this is not what people were looking for initially, but maybe this will provide some value.
how about today the 8th of may 2011
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cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
|
Posted - 2011.05.08 14:38:00 -
[3]
Originally by: GM Homonoia
Originally by: cpu939
Originally by: GM Homonoia
Looking at the title of this thread there is one thing I can do. Unfortunately I cannot explain in any detail what our actual processes are, but I can give a description of a day in the life of a GM. All of us have to keep diary entries for every day that we are on shift. What I will do is allow you guys to pick a date and the first posted date that is a day I worked in the past I will go into our diary system and I will describe what my day looked like on that date (for as far as I can do so, of course). Since I do not have an eidetic memory it is best to chose a recent date.
I know this is not what people were looking for initially, but maybe this will provide some value.
how about today the 8th of may 2011
I just started work 6 minutes ago, so that would be a very boring tale.
ahh but we could get live updates lol 
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cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
|
Posted - 2011.05.08 15:32:00 -
[4]
Originally by: GM Homonoia
Originally by: cpu939
ahh but we could get live updates lol
There I will have to decline. I simply cannot spend that much time writing on forums.
well as that's out the window I think Adeena Torcfist with hulkageddon would be a cool time frame
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cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
|
Posted - 2011.05.08 15:45:00 -
[5]
Originally by: GM Homonoia
Originally by: cpu939
Originally by: GM Homonoia
Originally by: cpu939
ahh but we could get live updates lol
There I will have to decline. I simply cannot spend that much time writing on forums.
well as that's out the window I think Adeena Torcfist with hulkageddon would be a cool time frame
I would need a date as I am not sure when the last hulkageddon was. Since I spend my time in 0.0 I have not been paying attention to that event.
hulkageddon took place between the 19th and 28th of feb, as we don't know your working days/days off how about any date in that time frame
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cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
|
Posted - 2011.05.08 16:29:00 -
[6]
Originally by: GM Homonoia
That day I dealt with the 55 oldest cases on our plate and worked on 73 cases in total.
I was working night shifts for the entirety of February and March. During day and evening shifts more of my time is spent on other projects (I'd say around 30%).
ok just cos I want to know, how many work the night shift
and of the 73 cases how long aprox does each case take you
thank you for all the info you have given us already
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cpu939
Gallente
Strategic Syndicate
-Mostly Harmless-
|
Posted - 2011.05.08 17:11:00 -
[7]
Originally by: GM Homonoia
Originally by: LordInvisible
Ok, thank you for your patience with us.
I guess I'll have to wait for GM Eskimo to find button for escalation and i really hope u are the one that gets escalated to:D
kind regards, Lord
I am not a senior, so if a case is escalated it will not land on my plate. Escalated cases always go to a senior.
ccp promote GM Homonoia and give a good pay rise as well
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