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Thread Statistics | Show CCP posts - 10 post(s) |
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CCP Fallout
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Posted - 2011.05.27 04:37:00 -
[1]
At approximately 22:00 UTC on May 26, 2011, we experienced a failure in the storage array which resulted in the loss of the following Web sites:
www.eveonline.com gate.eveonline.com secure.eveonline.com support.eveonline.com store.eveonline.com
The EVE Online API was also down due to this issue.
At approximately 04:30 UTC our engineers were able to restore service to all services save EVE Gate. We hope that EVE Gate will be returned to service no later than 06:30 UTC today (May 27).
We apologize for the inconvenience that this may have caused you, and hope that you troll safely on the forums, and fly safely in space!
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Fallout
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Posted - 2011.05.27 05:15:00 -
[2]
Originally by: ORCACommander what was the nature of the failure? I seem to recall singeularity catching fire some months ago?
Not a fire, but I don't the specifics other than it stopped responding.
Another fire would be awesome :)
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Fallout
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Posted - 2011.05.27 05:16:00 -
[3]
Originally by: Aus Mote Does the disappearance of the API Blog have anything to do with this server failure?
Link from the eveonline itself.
It's still on Facebook, but not on the site. Why's that?
Tinfoil hat off :)
We restored from a backup. Let me re-insert the image and republish the blog, and the URL will work :)
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Fallout
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Posted - 2011.05.27 05:22:00 -
[4]
Stillman's blog has been restored :D
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Spitfire
C C P C C P Alliance
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Posted - 2011.05.27 06:55:00 -
[5]
Originally by: Jade Mitch Edited by: Jade Mitch on 27/05/2011 06:34:17
So it was that something borked? Wow! I figured it was either you folks were fixing bugs, testing new features, or something borked. I bet that raised a few eyebrows. Good job for fixing it so fast, and thank you for letting us know what happened. I hope every at CCP is in good spirits now, no fist fights or spilled beer.
It was a hardware failure, and I am happy to report that all services (including EVE Gate) are now back online.
P.S. It's a bit too early here, so no beer was spilt.
Spitfire Community Representative CCP Hf, EVE Online |
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CCP Spitfire
C C P C C P Alliance
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Posted - 2011.05.27 07:29:00 -
[6]
Originally by: Fumbulz The EVE Store appears to be off line still. Must have been that XL Gurista hoodie I ordered this morning.
We're looking into it. I'll post here when I have more information.
Spitfire Community Representative CCP Hf, EVE Online |
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CCP Spitfire
C C P C C P Alliance
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Posted - 2011.05.27 08:10:00 -
[7]
Originally by: Leon Razor What happened with the live dev blog? Did it happen, or will it be rescheduled?
It happened, and the feedback thread can be found here. Unfortunately I missed it myself, so I can't provide any additional information.
Spitfire Community Representative CCP Hf, EVE Online |
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CCP Spitfire
C C P C C P Alliance
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Posted - 2011.05.27 09:06:00 -
[8]
Originally by: LemmingMon api still down?
API should be working normally. Are you experiencing any issues right now?
Spitfire Community Representative CCP Hf, EVE Online |
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CCP Spitfire
C C P C C P Alliance
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Posted - 2011.05.27 09:45:00 -
[9]
The EVE Gate and API errors reported above have just been resolved (09:34 UTC). If you are still experiencing them, please let us know.
Spitfire Community Representative CCP Hf, EVE Online |
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CCP Spitfire
C C P C C P Alliance
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Posted - 2011.05.27 10:24:00 -
[10]
Originally by: Fumbulz The EVE Store appears to be off line still. Must have been that XL Gurista hoodie I ordered this morning.
It took some time to make it behave, but EVE Store is now up and running. Please let me know if you have any problems accessing it.
Spitfire Community Representative CCP Hf, EVE Online |
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