Originally by: Mishikaii

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You know, today and yesterday hit me hard. It is easy to say if you don't like it quit, but the truth is that we are all paying customers with opinions about the product we pay for.

In the end, even the most bitter of vets is here because on some level, he cares.

Since I picked up this game in November, I have met awesome people, not so awesome people, explored space, amassed vast isk reserves, and perhaps most importantly, had a good time.

I looked forward to new ships, new expansions, new adventures. I usually prefer games with a plot, but for whatever reason I found the sandbox interesting. People built and destroyed, made friends and enemies, and cared with an intensity seldom seen. I had fun with Incursions, and played with the Noctis.

And when people said the sky was falling, I said, "No, it isn't". I was warned that in time I would see how things were, and become jaded. I didn't believe it. I looked forward to Dust, and to whatever you were doing. I was, in essence, your fan.

Yesterday opened my eyes. You released a unfinished expansion that is barely functional. One that is actively damaging some people's systems, and which prevents some other people from playing the game altogether. An expansion that offers no content, and which even on my 6870 at max settings, looks terrible.

The reason for this rush? a poorly priced and conceived microtransaction store that has made you the laughing stock of the business, the media, and most importantly, your customers.

But really, if that was it, it would be no big deal.

It then came to light that you have been lying through your teeth all this time. That you have been removing functionality (like accessories that existed in the previous char creator, ship fittings, etc), to sell them later. That when you say "Vanity only" you forget to add "for now".

Yesterday, your sales coordinator showed the blatant disregard and contempt you have for your customers by his comments on chat, but perhaps most importantly, your disconnection from reality.

But all through this, through the broken expansion with one of four "stations" in which we can play by ourselves and stare at such relevant items as 10 + boots and monocles, I had faith.

Faith that this was a miscommunication.

Faith that there was an error somewhere.

Faith that at some point, CCP BackTracks would show up and tell us that it was incorrect. Or perhaps even that you had changed your mind.

Faith that the document posted and verified as authentic by several sources was a joke.

I suspect others shared that faith. Others with longer stories, and customer ralationships with you.

But I was suddenly struck by a realization.

There is no error, is there? There will be no post telling us that there was a mistake at any point. You will not say that it meant nothing, that you will leave that other woman, and that everything will be okay and we will be happy.

I realize the meaning of your silence.

It is us, who are going. It is us, you don't care about. What post comes will state that yes, you are going for microtransactions, no, there is no mistake, and no, there will be no change.

And it's a damn shame. I actually liked your game. We had some good times.

Do you really think things will work out for you?

Do you think you will replace your customer base and make more money off a magical other one?

Honestly?

Seriously?

Look around at all the failed MMO's and Console games. You got lucky, but most don't. Dust is doomed, and games based off the White Wolf franchise are seldom successful. And then what?

In your hubris and arrogance, you are sacrificing us. Keep that in mind.

I'm a newer player. One that came as a result of your marketing. One that liked your game and spent on it. One that is thinking of going.

Think about that.

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