Quartex
Gallente
Roving Guns Inc.
RAZOR Alliance
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Posted - 2011.06.24 10:34:00 -
[1]
To the Op...
The forum player base always over-reacts and usually calms down later but I am a little more nervous this time around. You have shown a little light for CCP to find a way out of this and in that spirit of reconcilliation, here is my suggestion to CCP ....
1.I get that you are running a business.
I understand that as a business you need to increase revenue and also that your stated mission is to bring together Eve online with Dust. I appreciate that you are looking at the cutting edge free to play and social networking games and seeing that their models, which include a healthy dose of Micro-Transactions, are embraced by the wider gaming population and have dramatically increased the stock of the Companies behind them. You and your backers want a piece of this. I get that the money you make will go back into eve online, as well as seeking to develop new games to spread your risk.
2.How do you take your customers with you?
You have a customer base that many businesses would die for but that have a tendency to resist change and you have reached a tipping point where they may hold back your further development. You need to explain better what you are trying to do, address the core fears in this thread and make sure that the silent players who you wonÆt hear from have a chance to have their say too. You have moved too quickly, too silently and as a result of the leaked internal document many perceive you to have behaved falsely.
3. What do you need to address?
i)Re-build trust. Publish a Covenant, Bill of Rights, memorandum of understanding (call it what you will) that gives your customers an insight of where you are going and what will be in and what will be out in the medium term. Specifically address MT for gain/MT for vanity/RMT/Botting/Graphic card issues with CQ.
ii)Clarify direction and milestones of CQ. Some are excited about CQ as a pre-cursor to Walking In Stations and the extra ôcraftingö and social options it may introduce. Tell us how long we need to wait for it.
iii)Re-assure existing loyalists. Be confident in explaining why you need to attract new players but re-assure those who joined for the realisation of ôBrabants Eliteö and the sandbox/player driven economy/Risk all PvP/metagaming evolution of the game to date.
4.Who needs to address us?
i)Bring out the big guns. CCP have become very big. You have become successful. You have grown and taken on lots of new guys; professionals at what they do. This is the moment for the founders to get in front of the cameras and re-connect with the player base. ItÆs not about vets hearing from old Devs, itÆs about Hilmar delivering the answers and committing in a believable way.
5.What do we need to hear?
i)ItÆs simple really, as much realism as you like but passion for the game we love. The kind of passion that came across in Syndicate local back in 2004, when CCP TombB simply asked; ôhow are you finding the game?ö
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