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belzebub1
The Maverick Navy
Against ALL Authorities
1
   |
Posted - 2012.09.28 13:15:00 -
[1] - Quote
Hi All,
I have an opportunity to provde feedback to a Gaming PC Manufaturer around their extended warranty and what would really offer value to a Gamer, I am talking about high end gaming market here.
As we are all gamers I would like to here what services would you be willing to pay for. 2 Example's are below,
1. As part of you warranty cover you pay X $'s Gé¼'s which will entitle you to have your graphics card & Memory or other components upgraded to a certain level for free after 18 months to keep your PC at cutting edge.
2. Subscription to popular gaming communities like IGN for the lenght of your warranty.
These are just 2 idea's, I am happy to hear any ideas no matter how crazy, I plan on providing feedback this coming monday, So tell me what you think.
Regards
Belz |
Sidus Isaacs
Center for Advanced Studies
Gallente Federation
147
|
Posted - 2012.09.28 13:28:00 -
[2] - Quote
I'd like them to stfu and just give me the stuff I bought, I don't really wanna hear form them again unless I make contact to get new stuff. That is all really, like any other thing I get. I don't want to exchange love letters with the guys I buy form, or accept weird services. If my stuff break within a certain time frame, law already makes them pay up or replace it.
The only reason I would consider buying "cutting edge" is to not have to buy anything new for a few years.
Also, I could care less for IGN and such subscriptions. In my experience those kind of people who like that will get it independently, and it is just a waste to include such an offer :P
Not much help I guess, but meh :P |
belzebub1
The Maverick Navy
Against ALL Authorities
1
|
Posted - 2012.09.28 14:04:00 -
[3] - Quote
Sidus Isaacs wrote:I'd like them to stfu and just give me the stuff I bought, I don't really wanna hear form them again unless I make contact to get new stuff. That is all really, like any other thing I get. I don't want to exchange love letters with the guys I buy form, or accept weird services. If my stuff break within a certain time frame, law already makes them pay up or replace it.
The only reason I would consider buying "cutting edge" is to not have to buy anything new for a few years.
Also, I could care less for IGN and such subscriptions. In my experience those kind of people who like that will get it independently, and it is just a waste to include such an offer :P
Not much help I guess, but meh :P
More of a troll, I am looking for porductive feedback. |
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ISD Suvetar
ISD Community Communications Liaisons
138
|
Posted - 2012.09.28 14:29:00 -
[4] - Quote
Hi,
Please remember to post constructively!
Thread cleaned.
ISD Suvetar
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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AlleyKat
The Unwanted.
347
|
Posted - 2012.09.28 15:06:00 -
[5] - Quote
Synergistically-offered warranties including support and maintenance.
So - whatever part fails, they collect the part and replace it in the same visit, next day or same day, even if that day is the hottest/ coldest/wettest/driest day on record for 100 years, and, even if it is the 25th of december.
This is under the assumption that whomever supplied the rig, put the rig together.
I'd pay for that.
Seriously...whenever some muppet tries to sell me extended warranties or warranties of any kind that have words in them like 'working days' or 'return to base' , I tell them to foxtrot oscar.
AK
GÇ£You go into combat, and itGÇÖs NOT going to be WagnerGǪindustrial techno or really hard drum and bassGÇ¥
Reynir Hardarson, founding member of CCP Games, 2002.
somethingjustgotreal.com |
belzebub1
The Maverick Navy
Against ALL Authorities
1
|
Posted - 2012.09.28 16:32:00 -
[6] - Quote
AlleyKat wrote:Synergistically-offered warranties including support and maintenance.
So - whatever part fails, they collect the part and replace it in the same visit, next day or same day, even if that day is the hottest/ coldest/wettest/driest day on record for 100 years, and, even if it is the 25th of december.
This is under the assumption that whomever supplied the rig, put the rig together.
I'd pay for that.
Seriously...whenever some muppet tries to sell me extended warranties or warranties of any kind that have words in them like 'working days' or 'return to base' , I tell them to foxtrot oscar.
AK
The company in question already offers either a replacement part next business if you want to fit it your self or an engineer to do it. Is there anything else above and beyond this that would matter to you as a Gamer.
Totally agree warranties where you need to be without your gaming rig for a number of days are not good at al.
Regards
Belz |
Surfin's PlunderBunny
Sebiestor Tribe
Minmatar Republic
2353
|
Posted - 2012.09.28 20:24:00 -
[7] - Quote
window throwing-through coverage
"A genius throws a Molotov cocktail and soon realizes that he's going to die choking in a maze of smoke and flame. A hero drinks a Molotov cocktail and soon realizes that if he does a split in midair, he can hit twice as many zombies per kick. Drunk hero wins again, wusses." ~Cracked.com |
Shalia Ripper
202
|
Posted - 2012.09.28 21:22:00 -
[8] - Quote
Gaming rig warranty?
These words have no meaning to me.
Wait, you mean there are people that don't build their own? You would actually prefer some random sweatshop worker in China to build your computer for you?
Why can't I just delete my signature CCP? WHYYYYYYY?
Signatures have consequences.
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Surfin's PlunderBunny
Sebiestor Tribe
Minmatar Republic
2358
|
Posted - 2012.09.29 03:00:00 -
[9] - Quote
Shalia Ripper wrote:Gaming rig warranty?
These words have no meaning to me.
Wait, you mean there are people that don't build their own? You would actually prefer some random sweatshop worker in China to build your computer for you?
As long as it's child labor
"A genius throws a Molotov cocktail and soon realizes that he's going to die choking in a maze of smoke and flame. A hero drinks a Molotov cocktail and soon realizes that if he does a split in midair, he can hit twice as many zombies per kick. Drunk hero wins again, wusses." ~Cracked.com |
kerradeph
THORN Syndicate
THORN Alliance
11
|
Posted - 2012.09.29 23:37:00 -
[10] - Quote
cover possible damage from overclocking. or if that's not allowed, allow aftermarket coolers and the such to be installed without voiding warranty. |
belzebub1
The Maverick Navy
Against ALL Authorities
1
|
Posted - 2012.10.01 14:29:00 -
[11] - Quote
Thanks for the feedback folks |
Brujo Loco
Brujeria Teologica
385
|
Posted - 2012.10.02 00:00:00 -
[12] - Quote
Warranties? hahaha
(Latinamerican laughing at the gringos/europeans)
Dont waste your money on that  , no matter how much they sugarcoat it.
My most honest opinion ever.
Inner Sayings of BrujoLoco:
http://eve-files.com/sig/brujoloco |
Kenneth O'Hara
Remus Exploration Outfitters
53
|
Posted - 2012.10.02 15:30:00 -
[13] - Quote
Shalia Ripper wrote:Gaming rig warranty?
These words have no meaning to me.
Wait, you mean there are people that don't build their own? You would actually prefer some random sweatshop worker in China to build your computer for you?
Yea, After working with tech support with one of the most popular PC developers (you're probably using one right now and NO, it's not Dell I'm talking about), Warranties are useless most of the time. Now I completely agree with the option for the customer to replace parts on their own. Just have like a little tech quiz you provide to engage their knowledge base. If they are smart enough to do google searches and figure out the answers to the quiz, they are smart enough to get the information to replace the parts or they could call a technician to walk them through it. If they have a friend or family that could do it, they should take the quiz. Personally, I like building my own and it gives me a sense of accomplishment and there is no third party "bloat"ware to get in the way and cause problems.
Stick around. I'm full of bad ideas. ~Isaac Clarke |
ctx2007
Wychwood and Wells
Beer needs you
149
|
Posted - 2012.10.04 21:09:00 -
[14] - Quote
Learn how to do it yourself and save on the extended warranties, then you can gloat to your friends how you saved a bomb with your own IT support.
Then make money out of them!
Last PC system I bought was in the first one back in 1994, built and upgraded my own since then. |
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