Quality is a two-way street.

Volunteer moderation can work effectively.

The trick is ensure you are getting more from a moderation team then what you pay for - which is SFA.

It looks like a few of the early ISD personas have been bio-massed and re-spun up to bury some of the corpses from the early false starts.

Its an easy trick, but people appearing from no-where also gives made up characters that hide made up characters in a made up universe not much credibility.

A simple lesson is be firm, but always be polite as you represent CCP. The tone from the top speaks volumes.

Lessons lost here though as demonstrated countless times over.

This is an example of what I think some people are upset about. An ISD can arbitrarily draw a line in the sand in order to flex his epeen or promote his own agenda.

For instance this ISD may be (for the sake of argument let's assume) a member of the JDIF.

He's now outlawed talk of a controversial event in his people's past from over 70 years ago.

What's the deal with that?

(edit: I'm allowed to talk about this because I'm jewish and it's anti-semetic to ban me from it)

Since this thread has done on for quite long enough without a reolution, let me clear it up once and for all before it gets locked. You can see this thread for a reference:

Ok, here is what I will say about the use of 'Jewgold', Jewing' and other terms of that nature. They don't add anything of value to a discussion. The very terminology is offensive to many and completely unnecessary. There are many of our players who are Jewish and they should not be subjected to phrasing which makes them and others feel uncomfortable.

People who eagerly volunteer their time to gain just a little bit of power, are usually prone to abuse it as it feeds their ego.

You don't need to feel any of those things to despise small people who lust for minuscule amounts of power. Though I'm not sure which is worse, them or people who desperately try to suck up to them.

I'm imagining a school crossing guard wearing his little badge and orange sash screaming at people on the sidewalk, and you on the side of the road clapping and applauding hoping he'll hold hands with you and walk you home.