EVE Search - EVE / CCP priorities

All Channels

EVE General Discussion

EVE / CCP priorities

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Pages: [1] 2 :: one page
Author	Thread Statistics \| Show CCP posts - 1 post(s)
MOOstradamus	Posted - 2005.04.19 10:26:00 - [1] Quote: Remote sell option on the assets list is missing. Fixed in Test Build So this latest patch has been on TQ for a week (12th) and within seconds of logging in, to those that it affected, it was easy to see (or not in this case) that the 'remote sell' option from the asset list was missing. By the next day (13th) this problem had already been addressed and fixed in a test build - so my question is ... "WHY THE HECK HASN'T IT BEEN PORTED (correct term ??) OVER TO TQ ALREADY !! ??" This is a serious issue which quite frankly completely ruins the game for a section, albeit a small minority, of players yet there appears to be no sign of urgency in correcting what was working perfectly fine before Build 3363 went live. Allegedly a senior DEV spends a great deal of his time in EVE buying & selling remotely - so I wonder ... "IS HE DEAD ?? !!" Is EVE really only about 'guns' ?? As I'm sure that if for example missiles or lasers completely stopped firing/hitting/doing any damage then we'd have had a fix, regardless of whether it was client or server, within hours !! MOOrovingian "Following & supporting EVE (since Jan 2001) is like wiping your arse with sandpaper."
Hellmar	Posted - 2005.04.19 13:05:00 - [2] I am not dead MOOstradamus . Hot fixing the client is something we don't take lightly and even though this particular bug was resolved for some time in our development branch we need to apply our quality assurance standars to that fix. Patching EVE is also a bit of an effort and we try to have as many fixes in each patch. A patch, with this fix, along with a slew of others, should be available on Monday. I ask you please to bear with us as we do our best to limit the amount of possible damage each patch makes.
MOOstradamus	Posted - 2005.04.19 13:06:00 - [3] OK. Glad you're still alive too !! MOOrovingian "Following & supporting EVE (since Jan 2001) is like wiping your arse with sandpaper."
Riddari	Posted - 2005.04.19 16:11:00 - [4] I really hate to say it but this sentence... Originally by: Hellmar we need to apply our quality assurance standars to that fix sent cold shivers down my spine ¼©¼ a history
Monty Burns	Posted - 2005.04.19 16:17:00 - [5] Originally by: Riddari I really hate to say it but this sentence... Originally by: Hellmar we need to apply our quality assurance standars to that fix sent cold shivers down my spine Yeah that sentence made me laugh .... Darwin 4tw
Drakxter	Posted - 2005.04.19 16:21:00 - [6] Originally by: Hellmar .......bug was resolved for some time in our development branch we need to apply our quality assurance standars to that fix. Patching EVE is also a bit of an effort .... Quality assurance!! You use that?!?!! Funny.. really.. I would not have guessed that by the last patch based on that stupid amount of new bugs.. ah.. just had to say that ------------- Most tired of thing atm: - Mods on the forum saying: "Please use the bug report page to submit bugs, the forum is not the place to post them." and then closing a topic.
Wrangler	Posted - 2005.04.19 16:29:00 - [7] Bah, you think you're being funny now, but lets have the next patch get out without passing QA, we'll see who's laughing then! [Read the Rules!] - [Email the Moderators]
Face Lifter	Posted - 2005.04.19 17:32:00 - [8] When patching just a couple small things, the QA portion should go pretty quick. There's absolutely no reason why it should be delayed for entire week or more. That is, if the people involved are in a small group where everyone knows what they are doing.
Harisdrop	Posted - 2005.04.19 17:47:00 - [9] I have played about two hours since this patch for this reason. I guess we sales people are bottom feeders! You can make any excuse you want. The remote sell should of been fixed the next day. You use to do alot of things like that. I guess its all changed now. Ohh hummm.. -------------------------- Garsh ma it soo cool killing people in there space thingies
Trader Klyde	Posted - 2005.04.19 17:48:00 - [10] Edited by: Trader Klyde on 19/04/2005 17:50:01 Hopefully one of those "fixes" next patch will be to the chat channel controls that somehow didn't get in this last one... Before Exodus the channels had lots of features for inviting friends etc. These haven't worked since the expansion. It is a major pain to explain to a new player how to join an existing channel when they barely have a clue on how to move their ship. It used to be very easy to rt click the header and select them from the drop-down list. Edit.. And yeah the remote sales skills are kinda useless without the feature working. I'll be glad this gets fixed. ________________________________________________ From deep in space where nobody hears my screams... Sometimes in fear, sometimes in anger, mostly just my singing style.
Thyro	Posted - 2005.04.19 18:02:00 - [11] Originally by: Monty Burns Originally by: Riddari I really hate to say it but this sentence... Originally by: Hellmar we need to apply our quality assurance standars to that fix sent cold shivers down my spine Yeah that sentence made me laugh .... Luky for DEVS that CCP QA policy does not include sacking staff due to unquality patch or pour testing and implementation.
Corvus Dove	Posted - 2005.04.19 18:25:00 - [12] Would you rather pay $50 a month so CCP could simulate the same bandwidth load on the test server that we have on TQ? Didn't think so. "You Griefer!!!" = "You Doodyhead!!!"
Thyro	Posted - 2005.04.19 18:33:00 - [13] Originally by: Corvus Dove Would you rather pay $50 a month so CCP could simulate the same bandwidth load on the test server that we have on TQ? Didn't think so. And are you a Developer or CCP employee? Are you emplying... that QA = testing on production server and only wouldn't happen if CCP gets few extra bucks? And what would happen if CCP get the few extra bucks and continue to do the same Xit that have been doing with patches and implementations... hold on... thats QA... would then next reinforcment of 2nd extra bucks! Let me laught a bit!
Monty Burns	Posted - 2005.04.19 18:55:00 - [14] Originally by: Corvus Dove Would you rather pay $50 a month so CCP could simulate the same bandwidth load on the test server that we have on TQ? Didn't think so. Yar thats right ... putting the same bandwidth and server load would of really made this bug show in QA It's a simple thing, like soooo many others that just slipped through due to poor testing. QA is a simple process. Yes ... I am a very senior QA/tester (despite my advanced IT background) for the worlds biggest robot worth over 750 million pound, so ,... yeah .. guess I am more qualified than most to comment Darwin 4tw
Xendie	Posted - 2005.04.19 18:57:00 - [15] Originally by: Wrangler Bah, you think you're being funny now, but lets have the next patch get out without passing QA, we'll see who's laughing then! sometimes i wonder if we would notice or not notice that it had gone through QA.
SkyLander	Posted - 2005.04.19 19:37:00 - [16] Originally by: Xendie Originally by: Wrangler Bah, you think you're being funny now, but lets have the next patch get out without passing QA, we'll see who's laughing then! sometimes i wonder if we would notice or not notice that it had gone through QA. That is so true. __________________________________________________
Laendra	Posted - 2005.04.19 19:41:00 - [17] Originally by: MOOstradamus Is EVE really only about 'guns' ?? As I'm sure that if for example missiles or lasers completely stopped firing/hitting/doing any damage then we'd have had a fix, regardless of whether it was client or server, within hours !! Yes, this game really is about PvP...they have proved that time and time again. Truly, if the guns had been down, they would have had the client hotfixed, if not the same day, early the next. Apparently the Devs with the biggest guns are not affected, and we apparently get screwed when they are unaffected. It really surprises me that Hellmar says that the client hotfix is "due" to come out on Monday. I figured we would have to wait until the next major patch to fix their screw ups from this patch. Perhaps, just maybe, they should hire dedicated gamers (that cover the various areas in EVE, such as Production, Market, Agents, PvP, Mining, etc.) in as official QA testers, regardless of their physical location, and I am sure these things could get caught before release. Speaking of that, what happened to the staging server they had? You know, the one that was a copy of Tranq that only had the proposed code fixes on it? Perhaps it is internal use only now, but it really should be where the QA testing is done. SiSi is worthless from a QA perspective, as it has so many "proposed future enhancement/changes" that it is no longer a close enough copy of Tranq. -------------------
Truespin	Posted - 2005.04.19 19:50:00 - [18] Originally by: Monty Burns Yar thats right ... putting the same bandwidth and server load would of really made this bug show in QA It's a simple thing, like soooo many others that just slipped through due to poor testing. QA is a simple process. Yes ... I am a very senior QA/tester (despite my advanced IT background) for the worlds biggest robot worth over 750 million pound, so ,... yeah .. guess I am more qualified than most to comment Indeed, too many bugs just slip by and make you wonder if the devs actually play the game themselves, even if they say they do. In your face things like the sorting on type suddenly gone or having to switch back and forth between panels to get blueprints unlocked Or how about the numerous bugs that were supposed to be repaired suddenly resurface again like as if CCP was patching old builds or something. Luckily this hasn't been as common anymore as it used to be pre-Castor. Just curious though: what IS world's biggest robot? I bet it's either some digging/excavation tool or it's a assembly line. This is Tobiaz's alt and he hates the settings of these forums!!!
T'handra	Posted - 2005.04.19 20:37:00 - [19] Edited by: T''handra on 19/04/2005 20:42:06 Originally by: Hellmar ...we need to apply our quality assurance standars to that fix. No one caught it.... Sorry, I just couldn't help myself! It made me smile Keep up the good work, we know it'll get sorted.
X'Alor	Posted - 2005.04.19 20:55:00 - [20] one the few threads that has made me even consider signing in to post. This is really really sad that they can not fully test their game system. Been playing for two years in the hopes that one the coolest and most entertaining games can't sort their patches. Eve = patch every 1.5 monthes Every patch = one month of hot fix patches to fix bugs and problems from patch. leaves two weeks to play in some working fashion before next patch. Next patch = more instability and return of old bugs that were supposedly hotfixed and squished. And you would think that patching would get easier over time and were getting better till the release of exodus. And every major patch since exodus has been problematic from download to gameplay. After waiting 2 years to see something get better that has continually gotten worse has honestly got me rethinking my whole subscription to eve. Changing both my accounts to a monthly subscription. One would think they could get everyone working on the same page but with the re-emergence of old bugs on new patches tells me otherwise. Exodus was ment to get players to exodus empire for 00 and unsafe space. I personally get the feeling with chronically lower logged in player numbers that Exodus is just what it has implied. Just that it's an exodus from eve for other games.
Riddari	Posted - 2005.04.19 21:09:00 - [21] Originally by: Wrangler Bah, you think you're being funny now, but lets have the next patch get out without passing QA, we'll see who's laughing then! I was being dead serious ¼©¼ a history
Tekka	Posted - 2005.04.19 21:44:00 - [22] Originally by: Hellmar I ask you please to bear with us as we do our best to limit the amount of possible damage each patch makes. empire level 4 agents? [http://www.dark-cartel.com] [http://unholy.killboard.net]
Wrangler	Posted - 2005.04.19 21:49:00 - [23] Originally by: Riddari Originally by: Wrangler Bah, you think you're being funny now, but lets have the next patch get out without passing QA, we'll see who's laughing then! I was being dead serious I'm only partly serious, because I doubt that suggestion would ever happen. But if it did, you'd start praising the QA dept. You just don't know it because you have no idea what it would be like without them. [Read the Rules!] - [Email the Moderators]
Dawnstar	Posted - 2005.04.19 22:30:00 - [24] Overall, I'm fairly satisfied with the job QA has done on Eve. Its a hard and fairly thankless job in more than a few software companies. I for one appreciate their efforts. QA is more than just throwing random stuff at the game and servers, or testing a small subsection of the game. Its a lot more than that. Its partly also about not making assumptions about how things are tied together. A supposedly minor fix to trade could easily have ramifications elsewhere in the product. The point is you just don't know without actually trying it. Even the best test machines out there are very hard-pressed to mimic how the real environment behaves. Individual users have more variations in configurations than you can possibly hope to test. In many cases QA does their best effort to Using dedicated gamers to test is not typically a good plan. For one thing, good QA requires you to be methodical and thorough. The average gamer might be good for one or two test passes, but not much beyond that. They just don't have the patience. QA also is the ones who always seem to get the flak for bugs they 'missed'. Um, why is a bug their 'fault?' Someone had to put the bug in there. Last I checked, coding up bugs isn't their jobs. If you're saying they missed finding the bug, well obviously the programmer hid the ones they missed too well. Anyways, the efforts of QA are much appreciated (as are those of the programmers as well). Any razzing here is meant to be light-hearted poking fun, as I've been on both sides of the dev/QA fence at a small game company with a tight schedule and can relate. Keep up the good work. -D Proposal for Overhauling Manufacturing.
Belshazzur Nephilim	Posted - 2005.04.19 22:56:00 - [25] I read in the forums that there were only 25 or so employees at CCP including the receptionist, lunch room staff, and the janitor, so I have just one question... How many ppl comprise the Quality Assurance Staff at CCP again??? -------------------------- Belshazzur Nephilim O-N-C-O-R Oracles of the Nephilim
Wrangler	Posted - 2005.04.19 22:58:00 - [26] Originally by: Belshazzur Nephilim I read in the forums that there were only 25 or so employees at CCP including the receptionist, lunch room staff, and the janitor, so I have just one question... How many ppl comprise the Quality Assurance Staff at CCP again??? That would be some very old info you read, or at least the person posting had old info. [Read the Rules!] - [Email the Moderators]
BH Mephysto	Posted - 2005.04.19 23:05:00 - [27] Why do seemingly simple bugs slip through to tq? Simple. Its because 99% of people that use singularity log on to play at pvp, and a) dont bother testing, and b) when they find bugs, dont bother telling anyone on the assumption its already known. We bughunters aid the QA dept as far as we can in the testing process, but we probably spend an hour a day dealing with the problems caused by the FCC station demanded by players for their so called testing. Also, saying that not spotting these bugs is QA doing a bad job is simply shortsighted. Think for a moment about how vast eve is, and how many different things there are that you can do. Each and every one of those things has to be checked every single time theres a patch. The bughunters alone will spend at least 2 to 3 days (thats 72 hours or more) of our time running basic checks to give QA a hand. Thats just the simple checks like making sure you can create a character, and that agents work. Then we spend even more time testing things such as market functionality (you wouldnt believe how often the market gets broken), the fitting screen works (and that gets broken everytime theres a new patch!) and other relatively basic stuff. Quite often, the most annoying of minor bugs are only spotted shortly before a patch is released. As such, unless its a major problem, the patch will go out with that bug still there. Yes we miss stuff, but then again, noones perfect. If you want a bug free eve, then jump on sisi, ignore the FCC, test the things you think are important, and file a bug report if it doesnt work. ------- Mephysto BH Lead
Ris Dnalor	Posted - 2005.04.19 23:07:00 - [28] I'm not telling anyone who codes anything that they don't already know... but the more things you change in a program as huge as eve, the more likely that one fix will break another. weekly smaller patches would be oh so more smooth & QA's job would be much easier. tralala -- Jump Drive Operation / Rank 5 / SP: 1280000 of 1280000
StiZum Hilidii	Posted - 2005.04.19 23:09:00 - [29] Originally by: Tekka Originally by: Hellmar I ask you please to bear with us as we do our best to limit the amount of possible damage each patch makes. empire level 4 agents? ^agreed, level 4 agents in empire far outdamaged anything ever done in this game STAN FACTA NON VERBA
Valar CCP	Posted - 2005.04.19 23:24:00 - [30] There is a risk factor in sending out client patches, so we try to cram as many critical fixes into it before we release it instead of releasing just the remote sell order fix. Also, every client patch has to go through the "sanity checklists" Mephysto mentioned. The lists include testing all tutorial missions, tutorials, character creation, basic market functionality(remote selling/buying has been added), starbase functionality, corp operations, in-station services, combat modules, complexes and alot of other commonly used functions, and that takes a few days. QA also has to write a report on every bug found for the programmers, verify every check-in they make, and verify that every defect that is created is fixed when the programmers claim it is. We maintain and update the test servers, do basic testing of every new and updated deadspace agent mission and complexes. CCPs QA department is 7 people and we also have a dedicated team of bughunters to help us. We do our best, but we can never test everything for every patch... Eve is just really big. ------ Valar Quality assurance department CCP games

Pages: [1] 2 :: one page
First page \| Previous page \| Next page \| Last page

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.