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21 Day Trial
State War Academy Caldari State
0
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Posted - 2013.03.08 11:21:00 -
[1] - Quote
In 50 words or less, what could you do as a CSM candidate that would help to engage and retain new players, and how would you go about enticing players who have left to come back?
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Indahmawar Fazmarai
1250
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Posted - 2013.03.08 14:30:00 -
[2] - Quote
Not a candidate, but it's easy to abridge my stance:
Provide endgame content for hisec gameplay, add new solo/casual friendly features, add new gameplay venues through avatars and keep iterating the broken/aged/abandoned FiS mechanics.
Slogan: 10 years of the same brought old EVE so far, now it's time to teach her new tricks. EVE is Serious Business: You shall not feel entitled to being allowed to play EVE just because you are paying it. |

Singular Snowflake
New Order Logistics CODE.
122
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Posted - 2013.03.08 14:50:00 -
[3] - Quote
Indahmawar Fazmarai wrote:Not a candidate, but it's easy to abridge my stance:
Provide endgame content for hisec gameplay, add new solo/casual friendly features, add new gameplay venues through avatars and keep iterating the broken/aged/abandoned FiS mechanics.
Slogan: 10 years of the same brought old EVE so far, now it's time to teach her new tricks. Yeah, highsec endgame content will surely engage and retain those new players. |

Indahmawar Fazmarai
1253
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Posted - 2013.03.08 21:32:00 -
[4] - Quote
Singular Snowflake wrote:Indahmawar Fazmarai wrote:Not a candidate, but it's easy to abridge my stance:
Provide endgame content for hisec gameplay, add new solo/casual friendly features, add new gameplay venues through avatars and keep iterating the broken/aged/abandoned FiS mechanics.
Slogan: 10 years of the same brought old EVE so far, now it's time to teach her new tricks. Yeah, highsec endgame content will surely engage and retain those new players.
Certainly would do more than not having it at all. EVE is Serious Business: You shall not feel entitled to being allowed to play EVE just because you are paying it. |

Frying Doom
Zat's Affiliated Traders
1770
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Posted - 2013.03.08 22:14:00 -
[5] - Quote
21 Day Trial wrote:In 50 words or less, what could you do as a CSM candidate that would help to engage and retain new players, and how would you go about enticing players who have left to come back?
Also not a candidate but this is easy
Remove war decs and all non consensual PvP
Then that way there would be no gap between newbies and vets.
As there would be no vets.
 We all thought CSM 6 was a war crime with it's massive Null Presence CSM7 topped it by selling out our Council to CCP, don't let it happen again. Vote or next time Incarna is your fault Vote for Malcanis for CSM8 |

Trebor Daehdoow
Dirt Nap Squad Dirt Nap Squad.
2706
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Posted - 2013.03.10 01:52:00 -
[6] - Quote
EVE is notoriously noob-unfriendly, and I think a lot more needs to be done here. This means a better tutorial (helping them survive their first few days), making mentoring a profitable in-game profession (helping them survive their first months), and finding ways to hook new players into social groups as soon as possible (so they keep playing for years).
Re-elect Trebor to CSM8 GÇó Member of CSM 5-7 GÇó My CSM Blog |

21 Day Trial
State War Academy Caldari State
1
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Posted - 2013.03.10 01:59:00 -
[7] - Quote
Trebor Daehdoow wrote:EVE is notoriously noob-unfriendly, and I think a lot more needs to be done here. This means a better tutorial (helping them survive their first few days), making mentoring a profitable in-game profession (helping them survive their first months), and finding ways to hook new players into social groups as soon as possible (so they keep playing for years).
I will forgive you your extra 9 words, but only because you are the only person who I knew would actually answer :)
How would you go about making Mentoring profitable? |

Indahmawar Fazmarai
1273
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Posted - 2013.03.10 08:56:00 -
[8] - Quote
Trebor Daehdoow wrote:EVE is notoriously noob-unfriendly, and I think a lot more needs to be done here. This means a better tutorial (helping them survive their first few days), making mentoring a profitable in-game profession (helping them survive their first months), and finding ways to hook new players into social groups as soon as possible (so they keep playing for years).
That sound very pretty, but we're talking about EVE Online, a game where 1 Mn afterburners in noob systems are worth 1 million ISK.
Your approach all in all mimics CCP's, and is like this:
Q: What do the players who stay for long?
Get a series of answers and hammer them so you can lead in the right direction as much of the herd as you can.
But then, being an outlander, i would suggest you and CCP a different approach, based on a different question:
Q: What do players actually do so 90% of them leave the game?
Get a series of answers and then follow the herd in the direction that is best compatible with their interests and EVE.
Of course, maybe it turns that 90% of the players should not be playing EVE and so CCP is right to dismiss them and their needs for being incompatible with EVE, but my personal impression is that the main reason why people leaves is lack of content and not that they don't fit into the concept design of EVE.
EVE is not losing just theme park instant reward risk averse carebear players, it's losing players who don't want or can't access the only endgame content, which is exclusively time comsuming and massive multiplayer.
CCP and others think that leading people into that content ASAP is key to achieve retention, but I beg to differ and point that when most players are solo/casuals, it is self -defeating to blame them for leave a game that is fiercely against them for no good reason, instead of looking for ways to provide them a EVE experience suit to their needs. The Greater Fool Bar is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! |

Trebor Daehdoow
Dirt Nap Squad Dirt Nap Squad.
2708
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Posted - 2013.03.10 12:20:00 -
[9] - Quote
21 Day Trial wrote:How would you go about making Mentoring profitable? There would have to be some sort of matchmaking system that matches mentors to noobs with similar interests / timezone, etc.
CCP has good stats on what % of trial accounts (of any particular age) convert to subscribed accounts. So lets say you agree to mentor a 3-day old noob, and CCP knows that the conversion rate is 10% (I'm just picking a round number here). You would put up a bond (say, 25M ISK). If the noob doesn't convert, you lose your 25M. If he does convert, then you get 200M, with bonus sweeteners at 3 months, 6 months, 1 year, 2 years.
You and your noobs would share a chat channel, etc.
If you can increase the subscription rate, you make money. If you can't, you lose money -- and the matchmaking feature would take note of that (and the reviews your noobs gave you) and raise your bond. Re-elect Trebor to CSM8 GÇó Member of CSM 5-7 GÇó My CSM Blog |

Indahmawar Fazmarai
1294
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Posted - 2013.03.10 14:29:00 -
[10] - Quote
Trebor Daehdoow wrote:21 Day Trial wrote:How would you go about making Mentoring profitable? There would have to be some sort of matchmaking system that matches mentors to noobs with similar interests / timezone, etc. CCP has good stats on what % of trial accounts (of any particular age) convert to subscribed accounts. So lets say you agree to mentor a 3-day old noob, and CCP knows that the conversion rate is 10% (I'm just picking a round number here). You would put up a bond (say, 25M ISK). If the noob doesn't convert, you lose your 25M. If he does convert, then you get 200M, with bonus sweeteners at 3 months, 6 months, 1 year, 2 years. You and your noobs would share a chat channel, etc. If you can increase the subscription rate, you make money. If you can't, you lose money -- and the matchmaking feature would take note of that (and the reviews your noobs gave you) and raise your bond.
In order to do that, CCP should have a mean to identify and track unique account holders, else the mentoring program would become free money for usrs who already create many alt accounts. The Greater Fool Bar is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! |

Trebor Daehdoow
Dirt Nap Squad Dirt Nap Squad.
2708
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Posted - 2013.03.10 16:02:00 -
[11] - Quote
Indahmawar Fazmarai wrote:In order to do that, CCP should have a mean to identify and track unique account holders, else the mentoring program would become free money for usrs who already create many alt accounts. So what? As long as they are paying for a subscription, the kickback for "successfully" mentoring them is just a marketing expense, no different from the various offers they already make (PLEX deals, etc.) Re-elect Trebor to CSM8 GÇó Member of CSM 5-7 GÇó My CSM Blog |

Mike Azariah
Gallente Benevolence Association
236
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Posted - 2013.03.10 18:13:00 -
[12] - Quote
New players and old come would come to Eve for the same reason . . .change. Make it new, make it NEWS and they come.
Encourage game features that make the game dynamic and don't cripple any single style be it carebear or pvp, both have their place.
m |

21 Day Trial
State War Academy Caldari State
1
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Posted - 2013.03.11 05:53:00 -
[13] - Quote
Trebor Daehdoow wrote:Indahmawar Fazmarai wrote:In order to do that, CCP should have a mean to identify and track unique account holders, else the mentoring program would become free money for usrs who already create many alt accounts. So what? As long as they are paying for a subscription, the kickback for "successfully" mentoring them is just a marketing expense, no different from the various offers they already make (PLEX deals, etc.)
This is pretty close to what I was thinking, but was unsure as to how you'd go about negating the visceral fear suggestions like these induce from the mob, whom you'd preferably want backing you when presented this case to CCP. Regardless of the how many sporkfulls of logic you supply the rabble is, well the rabble.
How would you present this idea to the masses Trebor?
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Psychotic Monk
Paper Snowstorm Petition Blizzard
882
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Posted - 2013.03.11 06:27:00 -
[14] - Quote
In order to engage and retain newbies, I'd want to be creating an environment where they are taken in by a well-organized corp early where they would be given things to do and successful ways to do them. This would include ships, advice, and goals.
In order to raise retired vets back from the dead I'd want to be throwing their friends into an interesting struggle. Nothing like a really good space story and a plea for help on whatever comms you still share to get people re-subbing. Psychotic Monk for CSM. Belligerent Undesirables Blog. |

21 Day Trial
State War Academy Caldari State
1
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Posted - 2013.03.11 06:45:00 -
[15] - Quote
Psychotic Monk wrote:In order to engage and retain newbies, I'd want to be creating an environment where they are taken in by a well-organized corp early where they would be given things to do and successful ways to do them. This would include ships, advice, and goals.
In order to raise retired vets back from the dead I'd want to be throwing their friends into an interesting struggle. Nothing like a really good space story and a plea for help on whatever comms you still share to get people re-subbing.
Space story I understand, but well-organized corps already exist for newer players. How would you do it differently than it is already being done, or what would you change to the current process to make it more successful? Not every pilot is going to want to join a corp as obvious as those.
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21 Day Trial
State War Academy Caldari State
1
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Posted - 2013.03.11 06:48:00 -
[16] - Quote
Mike Azariah wrote:New players and old come would come to Eve for the same reason . . .change. Make it new, make it NEWS and they come.
Encourage game features that make the game dynamic and don't cripple any single style be it carebear or pvp, both have their place.
m
Make it News and they will come. Couldn't agree with you more - gets them in, and keeps them playing.
Do you have specific changes in mind, or do you support change in a general sense.
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Mike Azariah
Gallente Benevolence Association
237
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Posted - 2013.03.11 10:12:00 -
[17] - Quote
It is kind of hard to be specific given the 50 words or less.
Think of what made the News in the past, The battle at Asakai, Huge Scams and betrayals. Possible changes? Farms and Fields, something to shake up Null, unless they shake themselves up first. New story-lines/missions/incursions for the PVE players.
Little changes help as well. Those that will make certain parts of the game less of 'death by a thousand cuts'. More bookmarks, corp roles and control of asset vulnerabilities. Some sort of changes to allow mass production and or automation of the processes that feel less like a space game and more like farmville. We should not have to hit the mouse button 50 times just to set up a factory and tend it.
It is the chance to make a difference that makes this game different than any other and those changes are the NEWS that brings new players in. The problem is that some groups want to stifle change because they are on top. They quash any hint of new unless they can see a better result for themselves as a result of it.
But then there is this from one of my opponents in the race
Quote: Malcanis' Law: Any proposal justified on the basis that "it will benefit new players" is invariably to the greater advantage of older, richer players.
So how do you make change without just helping the rich get richer and the poor get even more pushed down?
I am not a Game Dev and that is NOT what you are electing me to be. We are the voice of you, the players, to CCP and we are the people CCP come to for an opinion, not a solution.
The OTHER part of 'Make it NEWS' is increasing our profile as a game and as a community. Every time we hit the mainstream gaming media in a positive fashion we bring new players in and old players back. The CSM is NOT a PR firm/tool but we can encourage efforts to make the game higher profile in the right way. It would be nice if THIS years Fanfest was as memorable and newsworthy as last years without all the negative aspects last years contained.
Do I think one BIG change will fix everything? No. There is no 'typical Eve player' and so there will not be one fix to rule them all. Anyone who offers a single cure for all Eves woes is either deluded or lying.
I try to avoid both of those.
m |

Malcanis
Vanishing Point. The Initiative.
8079
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Posted - 2013.03.11 10:20:00 -
[18] - Quote
21 Day Trial wrote:In 50 words or less, what could you do as a CSM candidate that would help to engage and retain new players, and how would you go about enticing players who have left to come back?
To answer the second question first:
"Old players" leave for two main reasons: the stuff they want to do doesn't work, and they want new stuff to do. CCP have done an awesome job of addressing the first problem over the last 3 expansions but they've only started to scratch the surface of the second.
To answer the first question:
The main obstacle in retaining new players is involving them in the player-generated content that makes EVE special. They don't need cotton wool or special privileges or candy. They need to be able to associate with the people who can help them have fun.
Vote for Malcanis for CSM8 https://forums.eveonline.com/default.aspx?g=posts&t=192717&find=unread |

Kainotomiu Ronuken
Dreddit Test Alliance Please Ignore
957
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Posted - 2013.03.11 11:31:00 -
[19] - Quote
Trebor Daehdoow wrote:21 Day Trial wrote:How would you go about making Mentoring profitable? There would have to be some sort of matchmaking system that matches mentors to noobs with similar interests / timezone, etc. CCP has good stats on what % of trial accounts (of any particular age) convert to subscribed accounts. So lets say you agree to mentor a 3-day old noob, and CCP knows that the conversion rate is 10% (I'm just picking a round number here). You would put up a bond (say, 25M ISK). If the noob doesn't convert, you lose your 25M. If he does convert, then you get 200M, with bonus sweeteners at 3 months, 6 months, 1 year, 2 years. You and your noobs would share a chat channel, etc. If you can increase the subscription rate, you make money. If you can't, you lose money -- and the matchmaking feature would take note of that (and the reviews your noobs gave you) and raise your bond. Large alliances could exploit this a lot.
I like it. You have become the pubbie, Mittani. Yours is the temple whose technetium-clad tables are at risk of being overthrown, whose seats need mixing. You're the one who fears war. -- Sadleric
Vote James 315 for CSM 8! |

Trebor Daehdoow
Dirt Nap Squad Dirt Nap Squad.
2710
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Posted - 2013.03.11 12:01:00 -
[20] - Quote
21 Day Trial wrote:This is pretty close to what I was thinking, but was unsure as to how you'd go about negating the visceral fear suggestions like these induce from the mob, whom you'd preferably want backing you when presenting the idea to CCP. I discussed this with CCP Unifex and CCP Seagull in the Gorrillan bar one night during the last summit, and it's been on my mind for the last year or so. They are definitely interested in any ideas to increase acquisition, conversion and retention.
Kainotomiu Ronuken wrote:Large alliances could exploit this a lot. I like it. Good. As long as it can't be used to print ISK more efficiently than buying PLEX, then fine. You win, they win, everybody wins. There are some edge cases (combinations with offers like Power-of-Two) that would have to be addressed, but the design problem is very similar to bounties.
Plus, it's bottom-up income, which everyone approves of. Re-elect Trebor to CSM8 GÇó Member of CSM 5-7 GÇó My CSM Blog |

Indahmawar Fazmarai
1301
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Posted - 2013.03.11 14:38:00 -
[21] - Quote
Malcanis wrote:21 Day Trial wrote:In 50 words or less, what could you do as a CSM candidate that would help to engage and retain new players, and how would you go about enticing players who have left to come back? To answer the second question first: "Old players" leave for two main reasons: the stuff they want to do doesn't work, and they want new stuff to do. CCP have done an awesome job of addressing the first problem over the last 3 expansions but they've only started to scratch the surface of the second.
Mostly agree. I would add that CCP backpedaling has not helped to trust their abbility to do other than iterate the same old crap, and also that most players never become old players because they can't do what they want as it's severely underdeveloped.
Quote:
The main obstacle in retaining new players is involving them in the player-generated content that makes EVE special. They don't need cotton wool or special privileges or candy. They need to be able to associate with the people who can help them have fun.
I dissent. They need to have fun even if they associated with the wrong people and decide to not trust their enjoyment of EVE to random strangers. People suck, and telling your customers they're SNAFU unless they meet the 1 in 10, 1 in 100 or 1 in1,000 guys worth meeting is just an easy way to lose customers in droves.
I mean, helping players to meet the right people is good, but it serves nothing to people who meet the wrong people or are the wrong people themselves. The Greater Fool Bar is now open for business, 24/7. Come and have drinks and fun somewhere between RL and New Eden! |

Ali Aras
Valkyries of Night Of Sound Mind
132
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Posted - 2013.03.11 22:36:00 -
[22] - Quote
For the newbies:
Further improve the newbie introduction to the wild and harsh world of EVE, including PvP -- economic, social, and the kind with guns. Increase the isk earned by noobs to make startup seamless and easy. Improve corp finding.
For the oldbies:
Decrease game stagnation in all areas and promote interesting gameplay. Improve the POS system, the UI, and clone costs. Ali Aras for CSM 8 |

Midori Amiiko
Garoun Investment Bank Gallente Federation
28
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Posted - 2013.03.13 10:43:00 -
[23] - Quote
Seems like that mentoring thing could be a lot of fun...introducing the new player to one's own realm of expertise could keep older solo/carebear players interested in a game with little hi-sec endgame material while moving them gently towards a more social style of gameplay. In time, there would be a middle ground between solo players and players in corps...the cluster player. Without obvious corp membership to track, a potential solo gank could turn into small-scale PvP. (Ofc, this would require a mentor to teach more than one noob at a time.) Hmm...to teach is to learn, to learn is to teach... Maybe some of these mentors might go on to become decent FC's? There's always demand for them. |

Artctura
Clan Shadow Wolf Fatal Ascension
30
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Posted - 2013.03.13 13:57:00 -
[24] - Quote
21 Day Trial wrote:In as short amount of words as you can please answer the following: what could you do as a CSM candidate that would help to engage and retain new players, and how would you go about enticing players who have left to come back?
If you were CCP asking me, this is how I'd respond.
For new players,
1. Provide each race with a specific starting area affording perfect protection to new players and pen them in that area until they reach a predetermined number of skill points or leave voluntarily.
2. Provide an out of game introduction site to all the areas of EVE and all the possible gameplay activity. Explain PvP in high/low/null. Explain market trading. Explain Industry. Then give further breakdowns on each. When a player goes through the initial introduction they then have the opportunity to delve deeper into areas that interest them. Finally, at the end of this, walk them through a goal selection screen of what they'd want to do and provide them a skill plan based on their choice, along with pointers to the initial mission locations that would follow through on their interests.
For old players, it simply comes down to showing them that the game they loved is still here. The problem is, I generally don't hear about people leaving EVE due to burnout. They generally move on because of life changes or other reasons. EVE is a game that can be played very casually if you choose to. There will always be people who loudly leave for whatever reason, and very rarely is listening to their rants as they leave the answer to what it would take to bring old players back. Artctura for CSM 2013 |

PsychoBitch
Playboy Enterprises Dark Taboo
299
|
Posted - 2013.03.13 14:36:00 -
[25] - Quote
There are a lot of things:
In short it comes to making things interesting and enjoyable. New content and mechanics always brings people back. Getting people to engage gets them to stay.
But, the trick is to get them to stay long term. I have to say that the more people I talk to the more they do want to see busted stuff fixed (new ways to do things) and be able to walk in stations.
Finding a mechanic for null sec that doesn't disenfranchise the small independent is key. Null sec players also have to understand that the majority of players are in high sec for a reason. Getting players into null sec from high sec has to be done with the carrot and not the stick.
I think the walking in stations question is something we can do on a crowd sourcing level by letting CCP provide us with the tools - similar to Minecraft - to let the player build out the stations. The basic "bones" of the stations could be procedurally programed to be different from station to station, yet the interiors build by the players. The stations become as interesting and fascinating at the player want them to be -FOREVER- without CCP investing in nothing but the tools.
These are just a few of many of my thoughts - VOTE for me and I'll make your voice heard.
https://forums.eveonline.com/default.aspx?g=posts&t=214838&find=unread |

leprisat
Deep Core Mining Inc. Caldari State
0
|
Posted - 2013.03.15 09:29:00 -
[26] - Quote
I am not going to suggest any mechanic, the all mighty devs can find a usefull system. I remember they promised us expansions like Apocrypha which brought a whole new playing field and its own way of life. Therefore I suggest;
Bring Jove |

Malcanis
Vanishing Point. The Initiative.
8159
|
Posted - 2013.03.15 10:58:00 -
[27] - Quote
leprisat wrote:I am not going to suggest any mechanic, the all mighty devs can find a usefull system. I remember they promised us expansions like Apocrypha which brought a whole new playing field and its own way of life. Therefore I suggest;
Bring Jove
Think bigger: OPEN THE EVE GATE Vote for Malcanis for CSM8 https://forums.eveonline.com/default.aspx?g=posts&t=192717&find=unread |

leprisat
Deep Core Mining Inc. Caldari State
0
|
Posted - 2013.03.15 12:06:00 -
[28] - Quote
Malcanis wrote:
Think bigger: OPEN THE EVE GATE
that one comes after jove expansion |

Malcanis
Vanishing Point. The Initiative.
8199
|
Posted - 2013.03.17 13:04:00 -
[29] - Quote
Well I guess we'll need somewhere to run to... Vote for Malcanis for CSM8 https://forums.eveonline.com/default.aspx?g=posts&t=192717&find=unread |

21 Day Trial
State War Academy Caldari State
5
|
Posted - 2013.03.17 13:05:00 -
[30] - Quote
Malcanis wrote:Well I guess we'll need somewhere to run to...
You were always one of my favorites, send me a picture of your soft phalanges and I'll think about voting for you.
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