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Thread Statistics | Show CCP posts - 1 post(s) |
Grapy
1
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Posted - 2013.03.10 09:52:00 -
[1] - Quote
Got 30 days time reward on alt account from buddy program, re-activated account with "hours for PLEX", used 30 days reward to activate account, got "hours for PLEX" removed from account permanently due to "abuse".
Probably same rule works if you reconsider and instead of PLEX use credit card or any other payment option.
Be careful. |
Stray Bullets
Perkone
Caldari State
10
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Posted - 2013.03.10 09:57:00 -
[2] - Quote
It says "Hours for PLEX". Why would you activate hours for Plex if you're going to apply any other form of payment?
The system is automated and merely validates if a Plex was redeemed in that account within the allotted time (4h!). Even though you subscribed, you failed to redeem a Plex, thus abusing the system.
Anything else I can help with?  |
Grapy
1
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Posted - 2013.03.10 10:02:00 -
[3] - Quote
Stray Bullets wrote:merely validates if a Plex was redeemed in that account within the allotted time (4h!)
Probably it should check if account was re-activated or not.
Anyway two accounts damaged. Probably it's time to take a longer break from EVE + shutdown my "EVE buddy" activity. |
Thelodas
MoG Republic
8
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Posted - 2013.03.10 10:07:00 -
[4] - Quote
It needs to be activated with PLEX |
Safdrof Uta
VELOCIRAPTORS EATING GRILLED CHEESE SANDWICH
1
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Posted - 2013.03.10 10:08:00 -
[5] - Quote
And just lke that - the average IQ of eve players increased. |
Fatbear
Starwinders
SCUM.
21
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Posted - 2013.03.10 10:08:00 -
[6] - Quote
Stray Bullets wrote:It says "Hours for PLEX". Why would you activate hours for Plex if you're going to apply any other form of payment? The system is automated and merely validates if a Plex was redeemed in that account within the allotted time (4h!). Even though you subscribed, you failed to redeem a Plex, thus abusing the system. Anything else I can help with?
Untrue.
I've subbed accounts via regular subscriptions after turning on hours for plex over the years, without issue. |
Stray Bullets
Perkone
Caldari State
11
|
Posted - 2013.03.10 10:11:00 -
[7] - Quote
Grapy wrote:Anyway two accounts damaged. Probably it's time to take a longer break from EVE + shutdown my "EVE buddy" activity.
Can you at least send some of your stuff my way for my efforts? 
|
Thelodas
MoG Republic
8
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Posted - 2013.03.10 10:13:00 -
[8] - Quote
"Hours for PLEX" is accessible through the account management pages and allows players, with disabled accounts, to activate their accounts for 4 hours. Once the account has been activated, the customer has 4 hours to add a PLEX, or another available subscription to his account. This option will then become available again once the account is disabled. Please note that if no subscription is added with a PLEX to the account during the 4 hours timeframe, the "Hours for PLEX" option will be deactivated for that account and can only be re-instated by a member of Customer Support. This is to make sure that it's used for the intended purpose only.
We hope you enjoy this new convenient feature.
- GM Q
On further research, it seems you have been glitched by the system, see bold above. Petition it |
Stray Bullets
Perkone
Caldari State
11
|
Posted - 2013.03.10 10:14:00 -
[9] - Quote
Fatbear wrote:Stray Bullets wrote:It says "Hours for PLEX". Why would you activate hours for Plex if you're going to apply any other form of payment? The system is automated and merely validates if a Plex was redeemed in that account within the allotted time (4h!). Even though you subscribed, you failed to redeem a Plex, thus abusing the system. Anything else I can help with? Untrue. I've subbed accounts via regular subscriptions after turning on hours for plex over the years, without issue.
Well, this just proves CCP are in good faith and actually accounted for some other use cases other than the one described in the feature. Even though I agree that the whole point is to get you subscribed, regardless of payment method, the feature is actually quite simple and well explained and half a brain should be more than enough to understand it's rules. (below)
Rules:
1. Use a Plex or lose that functionality in the future. |
Grapy
1
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Posted - 2013.03.10 10:17:00 -
[10] - Quote
Thanks! Source: http://community.eveonline.com/devblog.asp?a=blog&bid=871 |
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Solstice Project
Sebiestor Tribe
Minmatar Republic
2853
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Posted - 2013.03.10 10:37:00 -
[11] - Quote
What's damaged about these accounts now ? o_O |
Ares Farway
Selectivity
2
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Posted - 2013.03.10 10:47:00 -
[12] - Quote
Thelodas wrote:"Hours for PLEX" is accessible through the account management pages and allows players, with disabled accounts, to activate their accounts for 4 hours. Once the account has been activated, the customer has 4 hours to add a PLEX, or another available subscription to his account. This option will then become available again once the account is disabled. Please note that if no subscription is added with a PLEX to the account during the 4 hours timeframe, the "Hours for PLEX" option will be deactivated for that account and can only be re-instated by a member of Customer Support. This is to make sure that it's used for the intended purpose only.
We hope you enjoy this new convenient feature.
- GM Q
On further research, it seems you have been glitched by the system, see bold above. Petition it
On further investigation, seems like it is no glitch at all and well intended to work like it did. Even though you have 4 hours time to "add a PLEX, or another available subscription to [the] account", which you bolded correctly, see what I underlined in that post.
It clearly says that, if you do not activate it with a PLEX, the "Hours for PLEX" option will be deactivated.
SO.. OP activated "Hours for PLEX" as offered by CCP and used not a PLEX, but another available subscription method, which is ok and intended to work - and it worked! He did it within 4 Hours as intended and got his subscription renewed as intended. However, He also got the "Hours for PLEX" option deactivated, which was also stated by the above text to happen if you dont add a subscription "with a PLEX".
Now if he still had the "Hours for PLEX" option available it wouldnt work as they say it does. given the fact than everything happened the exact way it was described, there is little reason to believe in any bugs.
In Fact its simply a matter of "I didn't read carefully enough and want to be reimbursed for my loss"
This is in no means different from becoming a victim of a Jita local contract spamming scammer and then trying to make CCP responsible for not reading the the contract carefully enough.
OP accepted an offer from someone else and got exactly what it was described as, yet complains in here. ... |
Grapy
1
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Posted - 2013.03.10 10:50:00 -
[13] - Quote
Solstice Project wrote:What's damaged about these accounts now ? o_O
Accounts now can't use standard feature - PLEX (and buddy rewards) to re-activate if expired. |
Demolishar
United Aggression
833
|
Posted - 2013.03.10 10:54:00 -
[14] - Quote
You're all missing a very important point in the OP.
Normally when HoursForPLEX is disabled on an account, due to not PLEXing in the required timeframe, the HoursForPLEX option simply disappears. If you try and use a link to navigate to the HoursForPLEX page, you get the error:
Quote:
Hours for Plex is not available for use with your account.
Hide this message.
However the OP stated :
Quote:got "hours for PLEX" removed from account permanently due to "abuse".
This non-standard "abuse" message implies a direct and intentional GM intervention. |
Thelodas
MoG Republic
8
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Posted - 2013.03.10 10:55:00 -
[15] - Quote
Ares Farway wrote:Thelodas wrote:"Hours for PLEX" is accessible through the account management pages and allows players, with disabled accounts, to activate their accounts for 4 hours. Once the account has been activated, the customer has 4 hours to add a PLEX, or another available subscription to his account. This option will then become available again once the account is disabled. Please note that if no subscription is added with a PLEX to the account during the 4 hours timeframe, the "Hours for PLEX" option will be deactivated for that account and can only be re-instated by a member of Customer Support. This is to make sure that it's used for the intended purpose only.
We hope you enjoy this new convenient feature.
- GM Q
On further research, it seems you have been glitched by the system, see bold above. Petition it On further investigation, seems like it is no glitch at all and well intended to work like it did. Even though you have 4 hours time to "add a PLEX, or another available subscription to [the] account", which you bolded correctly, see what I underlined in that post. It clearly says that, if you do not activate it with a PLEX, the "Hours for PLEX" option will be deactivated. SO.. OP activated "Hours for PLEX" as offered by CCP and used not a PLEX, but another available subscription method, which is ok and intended to work - and it worked! He did it within 4 Hours as intended and got his subscription renewed as intended. However, He also got the "Hours for PLEX" option deactivated, which was also stated by the above text to happen if you dont add a subscription "with a PLEX". Now if he still had the "Hours for PLEX" option available it wouldnt work as they say it does. given the fact than everything happened the exact way it was described, there is little reason to believe in any bugs. In Fact its simply a matter of "I didn't read carefully enough and want to be reimbursed for my loss" This is in no means different from becoming a victim of a Jita local contract spamming scammer and then trying to make CCP responsible for not reading the the contract carefully enough. OP accepted an offer from someone else and got exactly what it was described as, yet complains in here. ...
Egg on the face...what I get for posting before morning coffee...
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Grapy
1
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Posted - 2013.03.10 11:06:00 -
[16] - Quote
Demolishar wrote:This non-standard "abuse" message implies a direct and intentional GM intervention.
Account has standard message "hours not available". GMs used term "abuse" (using 30 days from buddy program to re-activate = "abuse", using PLEX from buddy program = isn't abuse I guess) when I petitioned to re-activate hours for PLEX. |
Demolishar
United Aggression
833
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Posted - 2013.03.10 11:14:00 -
[17] - Quote
Grapy wrote:Solstice Project wrote:What's damaged about these accounts now ? o_O Accounts now can't use standard feature - PLEX (and buddy rewards) to re-activate if expired.
I'll ease your pain a little by telling you that you can still use GTC to reactivate using secure trades from Timecode Bazaar. |
Jessica Hendar
Pator Tech School
Minmatar Republic
0
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Posted - 2013.03.10 11:25:00 -
[18] - Quote
You can just Petition it and they will turn it back on.. Done it many times |
Grapy
2
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Posted - 2013.03.10 11:27:00 -
[19] - Quote
Jessica Hendar wrote:You can just Petition it and they will turn it back on.. Done it many times
Petition to turn it on resulted in "abuse" accusation. Thus this post - to warn others: using buddy rewards to reactivate account during "hours for PLEX" resulting in damaged account with "hours for PLEX" disabled permanently. |
Stray Bullets
Perkone
Caldari State
11
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Posted - 2013.03.10 11:44:00 -
[20] - Quote
Grapy wrote:Jessica Hendar wrote:You can just Petition it and they will turn it back on.. Done it many times Petition to turn it on resulted in "abuse" accusation. Thus this post - to warn others: using buddy rewards to reactivate account during "hours for PLEX" resulting in damaged account with "hours for PLEX" disabled permanently. Actually it's funny how CCP consider result of work of one of their programs is abuse for another.
So the abuse was actually a response from a GM in a petition? :) Finally this thread is going ... somewhere .... errr ... places!
Let me know how discussing GMs rullings and/or forum moderation works out for you!
If you had it removed by the GMs it's because you probably found a loophole to exploit the system and got the feature removed for it. Good riddance mate ;) |
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Grapy
2
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Posted - 2013.03.10 11:47:00 -
[21] - Quote
Stray Bullets wrote:discussing GMs
There is nothing to discuss about GMs: they consider 30 days from buddy rewards as exploit of "hours for PLEX". Period. I'm not discussing GMs - I'm warning others.
And if providing 26 paying clients to a company is considered a loophole, abuse and exploit - well, I agree to not to provide them clients anymore.
P.S. "Hours for PLEX" wasn't removed - just GMs refuse to re-activate it because I used 30 days from buddy rewards = abuse of "hours for PLEX". |
Tuttomenui II
Aliastra
Gallente Federation
22
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Posted - 2013.03.10 19:40:00 -
[22] - Quote
Have you tried Escalating the Petition to a senior GM? |
Archibald Thistlewaite III
54
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Posted - 2013.03.10 21:24:00 -
[23] - Quote
Grapy wrote:
P.S. "Hours for PLEX" wasn't removed - just GMs refuse to re-activate it because I used 30 days from buddy rewards = abuse of "hours for PLEX".
What do you need the 'Hours for PLEX' reactivating for if you have subscribed with your 30 day buddy reward?
'Abuse' seems to suggest you have used the hours for PLEX offer alot without then subscribing. |
Zhade Lezte
Merch Industrial
Goonswarm Federation
93
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Posted - 2013.03.10 21:26:00 -
[24] - Quote
The relevant question to this is "Could you have have sent an invite and gotten a buddy reward without having used hours for plex?" Or rather "Do you need an active account to either redeem or send a buddy invite?"
If you don't need an active account, you abused the system to get a free four hours on top of your regular sub. If you do, it really should be in CCP's interest to allow this since they are enabling you to give them money, which is the whole point of hours for plex. |
Target Is
Trojan Legion
Fidelas Constans
3
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Posted - 2013.03.11 00:11:00 -
[25] - Quote
Working as intended. |
Safdrof Uta
VELOCIRAPTORS EATING GRILLED CHEESE SANDWICH
8
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Posted - 2013.03.11 04:48:00 -
[26] - Quote
Let me get this right.
You activated via hours for plex to send a buddy invite to yourself?
Which you then accepted and subscribed the buddy account to give yourself 30 days on your first account and another 30 Days on buddy account?
Ie exploiting 2 systems to give yourself 51 days and 4 hours of free game time? |
Katran Luftschreck
Royal Ammatar Engineering Corps
1094
|
Posted - 2013.03.11 05:49:00 -
[27] - Quote
Fatbear wrote:I've subbed accounts via regular subscriptions after turning on hours for plex over the years, without issue.
Yes but in both these cases it involved a player giving CCP money. They like that.
Free buddy stuff is free. CCP has a different opinion on the idea of "free."
EvE is like prison.-á It's a place when bad people go to learn how to become even worse people. |
James Amril-Kesh
4S Corporation
RAZOR Alliance
4289
|
Posted - 2013.03.11 05:50:00 -
[28] - Quote
Why did you even use hours for plex in the first place? Seems completely unnecessary in this case.
Malcanis for CSM 8
Module activation timers are buggy - CCP please fix |
Othran
Route One
456
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Posted - 2013.03.11 11:34:00 -
[29] - Quote
I really don't understand why people don't reverse redeem a PLEX from game to account management before going AFG.
In fact you may as well leave one PLEX reverse redeemed all the time - its not as if its hard to redeem it in-game if its needed for iskies mmm? |
James Amril-Kesh
4S Corporation
RAZOR Alliance
4309
|
Posted - 2013.03.11 11:37:00 -
[30] - Quote
Othran wrote:I really don't understand why people don't reverse redeem a PLEX from game to account management before going AFG.
Because most people seem to have actually understood the proper use of Hours for PLEX.
Malcanis for CSM 8
Module activation timers are buggy - CCP please fix |
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