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Thread Statistics | Show CCP posts - 3 post(s) |
Imhotep Khem
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Posted - 2005.08.24 15:29:00 -
[1]
The reimbursement situation from CCP is abhorent. No matter what logic you use, you are sure to not be reimbursed. Its baffling as its not money out of CCPs pocket, and playing the game is more fun than trying to play the GMs for some free stuff which is what they must think we players waste so much time trying to do.
Its time for the reimbursemnt claims to be handled by a third party. As it stands the players have no recourse except to simply go on feeling quite cheated, or leave the game and feel some since of justice. Perhaps some independent agent can decide wheather or not CCPs claims of innocense hold water, or a players claims of CCP negligence are more substantial.
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If your not dyin' your not tryin'. |
Imhotep Khem
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Posted - 2005.08.24 16:18:00 -
[2]
Well I have never been reimbursed. I rarely ask. I only have even cared twice. Both times were however not due to bugs, but bad game design. So this is really where the call for 3rd party comes from. Currently CCP AFAIK does not reimburse for bad design/flaws.
Like the time Silence The Informant was introduced as L3 but was actually L4 difficulty. Lots of folks lost ships, none reimbursed, and they later realigned that mission. Not a bug, but a design problem.
Also, I don't expect them to reimburseme me (I didn't even file claim) for the isk lost and loosing right now since my POS can't claim soverignity due to bug. Third party might see that differently.
And thats a big assumption that everyone that talks nice gets a reimbursemtnt. And that people who don't do not get reimbursement. I sincerely hope this is not true as it would display a lack of professionalism on GMs part and open the door to favoritism/discrimination.
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If your not dyin' your not tryin'. |
Imhotep Khem
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Posted - 2005.08.24 16:24:00 -
[3]
 Originally by: Winterblink
Originally by: Shadowsword
I think the GMs do a pretty decent job, except for one point: When you petition about something that isn't recorded on a log or something (like lag), they seem to assume that you're a liar.
If they have no logging that could prove or disprove it either way, why wouldn't they assume you're not telling the truth? So they err on the side of caution. The alternative is much, much worse.
That wouldn't be the side of caution from where I stand. Consider that due to game design some things don't show up in the log. So CCP gets off the hook for things that they designed to not show up in the log? That might be CCPs position, but do you think a third party would agree with that?
The benefit of the doubt always goes to CCP. This is not 'independent' behavior on GMs part.
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If your not dyin' your not tryin'. |
Imhotep Khem
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Posted - 2005.08.24 22:56:00 -
[4]
Originally by: ****take
...Perhaps some more tools can be put into the GM's hands in the future which would allow for them to better investigate reimbursement claims?
Yes that.
Seem to be concensus that GM do good job with tools they have so maybe 3rd party is not the answer. Better tools is.
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If your not dyin' your not tryin'. |
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