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Thread Statistics | Show CCP posts - 13 post(s) |
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CCP Phantom
C C P C C P Alliance
42

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Posted - 2011.10.18 12:14:00 -
[1] - Quote
EVE Online: Incarna 1.1.2 has been deployed. The patch focuses on increased hangar functionality, including the return of ship spinning, a new Cider engine for the Mac client and several other fixes. A Client Update is also available, focusing on further improvements with ship spinning. The full patch notes can be found here.
Mac-specific fixes
- A number of stability adjustments have been made for the new Cider engine. These include file descriptor race conditions, segment caching in memory and raising the ceiling limit for open file descriptors.
- An EVE Voice connection problem, where users were unable to reconnect to EVE Voice after losing or closing their connection, has been resolved.
For general feedback on Incarna 1.1.2 please use this thread.
CCP Phantom - German Community Coordinator |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
14

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Posted - 2011.10.18 12:53:00 -
[2] - Quote
Trebor Daehdoow wrote:In hangar mode, I'm seeing my ship, but it stubbornly refuses to spin. 
Can you give me a few details please and i'll take a look into it?
* Ship type * Mac hardware details * Graphics settings. * Race of the station you are docked in. |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
16

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Posted - 2011.10.18 13:12:00 -
[3] - Quote
Mara Rinn wrote:Hrm... am I trying to patch too early? Quote:Unable to download file mac/evepremiumpatch292761-304168-mac.tgz from the server. Error: [Errno 996] Overlapped I/O incomplete: 'IOCompletionWsaGetOverlappedResult failed with error 996: Overlapped I/O incomplete\r\n'
Looks like your client is having problems connecting to our autopatching service, you can try manually downloading and applying the patch, here is a link to the download: http://content.eveonline.com/mac/evepremiumpatch292761-304168-mac.tgz
CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
16

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Posted - 2011.10.18 13:17:00 -
[4] - Quote
RubyPorto wrote:Since incarna came out, I've been running eve at the lowest settings most of the time. On occasion I would up the graphics settings to look at a shiny ship or whatever.
I tried that today to celebrate the return of ship spinning, and I get a crash to desktop. I try to log back in and I get this error;
"Unhandled page fault on write access to 0x00000000 at address 0x8f0d975f. Do you wish to debug it ?"
followed by a crash to desktop. My other client (cloned off of this one) works fine at the moment.
EDIT: Moved from Incarna 1.1.2 deployment thread, CCP Phantom.
Please include some hardware data so we can try to identify potential causes for this. CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
16

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Posted - 2011.10.18 13:39:00 -
[5] - Quote
Trebor Daehdoow wrote:CCP Konflikt wrote:Trebor Daehdoow wrote:In hangar mode, I'm seeing my ship, but it stubbornly refuses to spin.  Can you give me a few details please and i'll take a look into it? * Ship type * Mac hardware details * Graphics settings. * Race of the station you are docked in. Proteus, but ship type did not matter. Last years Macbook Pro. Running 1600x1000 windowed. Basic graphics settings, towards the low end. Changing these did not affect matters. Inherent Implants station in Bittanshal. Some more details: 1) Trebor runs on my main install. I have several sub-installs (the usual symlink procedure), logging into Trebor on these installs worked fine. 2) Therefore I suspected a cache or settings issue. Killed cache. No effect. 3) Killing all settings *restored* the proper ship spinning behavior. Had to reconfigure my client though (grumble ***** whine). I have yesterday's settings files backed up in Time Machine if they will be helpful.
According to initial reports this doesn't seem to be a Mac specific issue, instead it seems linked to character settings. See here for a reported workaround: https://forums.eveonline.com/default.aspx?g=posts&m=205593#post205593
We will continue to investigate with the aim of releasing an official step by step workaround procedure. Thanks for helping us pin this down. CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
16

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Posted - 2011.10.18 13:54:00 -
[6] - Quote
RubyPorto wrote:CCP Gangleri wrote:RubyPorto wrote:Since incarna came out, I've been running eve at the lowest settings most of the time. On occasion I would up the graphics settings to look at a shiny ship or whatever.
I tried that today to celebrate the return of ship spinning, and I get a crash to desktop. I try to log back in and I get this error;
"Unhandled page fault on write access to 0x00000000 at address 0x8f0d975f. Do you wish to debug it ?"
followed by a crash to desktop. My other client (cloned off of this one) works fine at the moment.
EDIT: Moved from Incarna 1.1.2 deployment thread, CCP Phantom. Please include some hardware data so we can try to identify potential causes for this. What hardware data do you need? Here's the overview from system profiler Model Name:MacBook Pro Model Identifier:MacBookPro3,1 Processor Name:Intel Core 2 Duo Processor Speed:2.2 GHz Number Of Processors:1 Total Number Of Cores:2 L2 Cache:4 MB Memory:4 GB Bus Speed:800 MHz Boot ROM Version:MBP31.0070.B07 SMC Version (system):1.16f11 Serial Number (system):W87351P5XAH Hardware UUID:00000000-0000-1000-8000-001B63B67C66 Sudden Motion Sensor: State:Enabled
Sorry about the vague request, in addition to the above it would be good to know your OS version and graphics card. CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
16

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Posted - 2011.10.18 14:05:00 -
[7] - Quote
Kina Ayami wrote:I cant install the patch.
After downloading the patch, i run it. Immediately a verifying procedure started: it always stops halfway, with a pop-up windows saying i have to reinstall ( i tried 4 times). Checking the logs, i noticed this:
Examining File : /Contents/MacOS/cider -> SHA1 Error
Rest is all OK.
I got a MacBook Pro with Mac OS X (10.6.8), 2.3 GHz Intel Core i5. So far patches went just fine, but i'm playing on mac only for a couple of months. I also run multiple clients on it. To do that i followed the manual procedure on the evewiki.
I'm already downloading the client again, but it wouldn't be bad to find a faster solution. :)
Try using the repair functionality of the generic patcher, it looks like your client has a bad version of Cider which prevents the patch from completing, here is a link to the generic patch: http://content.eveonline.com//mac/evepremiumpatch304168-mac.tgz CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
16

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Posted - 2011.10.18 14:07:00 -
[8] - Quote
Ikarios Ephious wrote:I Have downloaded the patch and then when i loaded up EVE it came up with the usual message saying that it needed to close so that it could update the client and it did, eve closed and Ipatch opened to update the files. However when EVE restarts, it then brings up the same message and then repeats the process. It will constantly repeat this process until I force quit the application.
Im using a Macbook with leopard 1.5.4.
Please try the generic patcher, it handles broken clients better than the built patches do: http://content.eveonline.com//mac/evepremiumpatch304168-mac.tgz
CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
17

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Posted - 2011.10.18 14:53:00 -
[9] - Quote
RubyPorto wrote: Chipset Model:GeForce 8600M GT
That's cutting it rather close to the system requirements, I'd hazard a guess at this being the root cause. Why it only manifests after this specific patch is however not clear. Here is a link to the system requirements wiki: http://wiki.eveonline.com/en/wiki/System_Requirements#Macintosh:
CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
18

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Posted - 2011.10.18 15:12:00 -
[10] - Quote
Doublepost 
Hit back button too late. CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Gangleri
CCP Engineering Corp CCP Engineering Alliance
18

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Posted - 2011.10.18 15:13:00 -
[11] - Quote
RubyPorto wrote:CCP Gangleri wrote:RubyPorto wrote: Chipset Model:GeForce 8600M GT
That's cutting it rather close to the system requirements, I'd hazard a guess at this being the root cause. Why it only manifests after this specific patch is however not clear. Here is a link to the system requirements wiki: http://wiki.eveonline.com/en/wiki/System_Requirements#Macintosh: The thing that strikes me as odd is that my second client (cloned off of the problematic one) works just fine. Is there a way to export all of my settings without being able to open the client? I wouldn't really mind a re-install if I can keep my settings.
You could try using the settings from the client that works, you can find your settings under Library/Application Support but I'd recommend making bacups to avoid losing data. CCP Gangleri | Quality Assurance | EVE Release Management Team |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
14

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Posted - 2011.10.20 14:30:00 -
[12] - Quote
Khamal Kahn wrote:I dual-box with two separate Mac Pros. One is a few months old and the other a few years. The last few patches have all required a full client download and install. The patches never work. They didn't work with the previous OS and, as I found out today, do not work with the new "Lion" OS either. Frankly, I've grown tired of complaining about that and just hope someday it is fixed. I won't yell anymore. I have faith that CCP is aware of the significant Mac issues and may someday stabilize the Mac client.
My question is regarding a different matter. My newer box uses an LED Cinema Display with an ATI Radeon HD 5870 1024 MB graphics card. The 5870 is a relatively new card for the Mac. The older machine uses an Apple Cinema Display with an ATI Radeon HD 4870 512 MB graphics card (graphics newer than machine in this case). It is no slack card either and fairly high-end as well.
I don't know if the more recent 5870 card is the cause, but on the machine using it I have had frequent crashes of EVE which totally lock my Mac and require a complete hard reboot. Haven't checked it out with the newer client which I have yet to install (still "verifying"). When I say "frequent" I mean that if i can go 2 hours without it crashing I consider that a good night's playing time.
Is this a problem?
What issues are you experiencing with the patches?
As an aside, I am now doing all my testing work on a mac and I hope to relieve some of the pain that you have all felt. |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
14

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Posted - 2011.10.24 16:42:00 -
[13] - Quote
Manssell wrote:I'll try to fill out a bug report this weekend, but for me the random disconect and "things jumping" problem has returned. By "things jumping" I mean when in warp and getting near a gate sometimes it will "jump" back further away when I get close. The same thing happnes when there are a lot of NPCs they will sometimes all skip back to where they where a few seconds ago.
I'm pretty sure that is related to the disconects too since both problems where fixed at the same time a couple of patches ago (actually it was the Incarna patach that fixed this if I remmeber) but yea sometimes in busy missions or on busy grids the client will dissconect, but stay active like it is still working. No crash or warning, I just notice that damage has stoped being taken by my target and none of my moduals will activate or turn off. The internet connection is fine and a restart fixes the problem for a while.
On a new Macbookpro with 10.6 playing on a wireless conection.
Some of these symptoms sound like a correction of interpolation, which are caused by connection conditions.
Please can you try letting me know your average ping during the start and end of play times or times you experience this issue?
you can do this by opening the terminal and typing "ping -c 5 87.237.38.50"
If you prefer you can contact me in private on IRC in #eve-chaos and i'll happily help you troubleshoot this as best I can. |
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