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Klingon55
Viziam Amarr Empire
0
|
Posted - 2013.05.14 02:23:00 -
[1] - Quote
Hello All!,
I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered. In before the haters, its my fault blah blah, just don't even bother please.
Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"
So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?
I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.
And to add insult to injury my char's name is my IRL name, which is not a common name.
So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to? *Name is fictional to provide a name no one else in the world would have.*
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Akirei Scytale
Test Alliance Please Ignore
3191
|
Posted - 2013.05.14 02:25:00 -
[2] - Quote
Klingon55 wrote:Hello All!,
I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered. In before the haters, its my fault blah blah, just don't even bother please.
Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"
So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?
I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.
And to add insult to injury my char's name is my IRL name, which is not a common name.
So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to? *Name is fictional to provide a name no one else in the world would have.*
If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it. TEST Alliance BEST Alliance |

Jarod Garamonde
Action Bastards
144
|
Posted - 2013.05.14 02:26:00 -
[3] - Quote
Klingon55 wrote:Hello All!,
I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered. In before the haters, its my fault blah blah, just don't even bother please.
Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"
So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?
I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.
And to add insult to injury my char's name is my IRL name, which is not a common name.
So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to? *Name is fictional to provide a name no one else in the world would have.*
Jarod Garamonde weeps for your misfortune and vows drink and do pretty much nothing to help you.... yet, know that you have sympathy from my loyal toon. "you can identify eve players by looking at their cars. Since they don't drive what they can't afford to lose."-á --áBienator II |

Eurydia Vespasian
Nova Insula Mining and Industrial
2512
|
Posted - 2013.05.14 02:27:00 -
[4] - Quote
Akirei Scytale wrote: All you did was name it.
a what a rare name it is (apparently).
i do feel bad for the op though. stuff like this is never fun. even if it is our own faults.
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Destiny Corrupted
Deadly Viper Kitten Mitten Sewing Company
1919
|
Posted - 2013.05.14 02:28:00 -
[5] - Quote
Escalate the petition if it really was stolen. I wouldn't want to be in your shoes if they parse the chat logs and find you giving away your login information to someone else, though. I wrote some true EVE stories! And no, they're not of the generic "my 0.0 alliance had lots of 0.0 fleets and took a lot of 0.0 space" sort. Check them out here:
https://truestories.eveonline.com/users/2074-destiny-corrupted |

Klingon55
Viziam Amarr Empire
0
|
Posted - 2013.05.14 02:29:00 -
[6] - Quote
Akirei Scytale wrote:Klingon55 wrote:Hello All!,
I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered. In before the haters, its my fault blah blah, just don't even bother please.
Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"
So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?
I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.
And to add insult to injury my char's name is my IRL name, which is not a common name.
So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to? *Name is fictional to provide a name no one else in the world would have.*
If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it. 1. Where did I say I gave my account to someone? 2. I did not give my account to anyone.
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Akirei Scytale
Test Alliance Please Ignore
3191
|
Posted - 2013.05.14 02:32:00 -
[7] - Quote
Klingon55 wrote: 1. Where did I say I gave my account to someone? 2. I did not give my account to anyone.
Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away. TEST Alliance BEST Alliance |

Klingon55
Viziam Amarr Empire
0
|
Posted - 2013.05.14 02:33:00 -
[8] - Quote
Akirei Scytale wrote:Klingon55 wrote: 1. Where did I say I gave my account to someone? 2. I did not give my account to anyone.
Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away. Yeah, go troll somewhere else. The only person that had access to my account was me and my imaginary friend. |

rswfire
Firesworn Firesworn Nation
73
|
Posted - 2013.05.14 02:36:00 -
[9] - Quote
Klingon55 wrote:If you gave someone your account info, quit EVE, and then they took the character and used it for THREE YEARS, not only is this 100% your fault (and an EULA violation), but it isn't even your character anymore. All you did was name it. 1. Where did I say I gave my account to someone? 2. I did not give my account to anyone.
Don't take an initial no for an answer. Escalate the petition to a senior GM. If that doesn't work, contact a lawyer! ;)
This character went unused for years. If someone had stolen it, through no fault of my own (it isn't your fault if someone hacked CCP's servers), I'd fully expect CCP to do something about it. If I came back to Eve to find someone playing on this character, you'd be seeing tears (rage) like you've never seen in this game, ever. Period. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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James Amril-Kesh
4S Corporation RAZOR Alliance
5041
|
Posted - 2013.05.14 02:36:00 -
[10] - Quote
Akirei Scytale wrote:Klingon55 wrote: 1. Where did I say I gave my account to someone? 2. I did not give my account to anyone.
Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away. Not... really, no. There are plenty of methods by which someone could gain access to another person's account without their consent or knowledge, several of them plausible, including keyloggers, phishing sites, some combination of the two, an insecure username/password combination (e.g. your username is the same as a character on your account and your password is something stupidly simple like password123)... |

Akirei Scytale
Test Alliance Please Ignore
3191
|
Posted - 2013.05.14 02:36:00 -
[11] - Quote
Klingon55 wrote:Akirei Scytale wrote:Klingon55 wrote: 1. Where did I say I gave my account to someone? 2. I did not give my account to anyone.
Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away. Yeah, go troll somewhere else. The only person that had access to my account was me and my imaginary friend.
Then how, pray tell, did someone take your character?
Seriously. Unless your password was unbelievably weak, you would either have to be actively playing (allowing a keylogger to snag it on one of your logins), or you would have had to give someone your info. Considering that you didn't notice your character was gone for three freaking years, the keylogger probably wasn't what happened. TEST Alliance BEST Alliance |

James Amril-Kesh
4S Corporation RAZOR Alliance
5041
|
Posted - 2013.05.14 02:37:00 -
[12] - Quote
rswfire wrote:If that doesn't work, contact a lawyer! ;) Threatening legal action against CCP is a good way to get all of your accounts banned permanently. |

floating in space
University of Caille Gallente Federation
2
|
Posted - 2013.05.14 02:38:00 -
[13] - Quote
Akirei Scytale wrote: Good luck proving that. If someone had access to your account, the odds are severely stacked in the direction of you having given the info away.
Just because it's common for people in giant nullsec alliances to share account info doesn't mean it's common for EVE players. |

rswfire
Firesworn Firesworn Nation
73
|
Posted - 2013.05.14 02:38:00 -
[14] - Quote
Akirei Scytale wrote:Then how, pray tell, did someone take your character?
James Amril-Kesh did a pretty good job of answering that question for you. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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rswfire
Firesworn Firesworn Nation
73
|
Posted - 2013.05.14 02:39:00 -
[15] - Quote
James Amril-Kesh wrote:rswfire wrote:If that doesn't work, contact a lawyer! ;) Threatening legal action against CCP is a good way to get all of your accounts banned permanently.
Fortunately I was quite veiled about it. :)
My only real point was...keep escalating the matter until it is resolved. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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Julius Priscus
104
|
Posted - 2013.05.14 02:41:00 -
[16] - Quote
Destiny Corrupted wrote:Escalate the petition if it really was stolen. I wouldn't want to be in your shoes if they parse the chat logs and find you giving away your login information to someone else, though.
ccp wont do ****.. been through the same thing and also after being given an account ( b4 ccp stopped account transfer's ) had a dickwad come back tot he game 2 years afterwards and try to petition the account/char back -»\_(pâä)_/-»-á Sup cracka ! |

Klingon55
Viziam Amarr Empire
1
|
Posted - 2013.05.14 02:42:00 -
[17] - Quote
I will drive to the CCP office if I have to. |

James Amril-Kesh
4S Corporation RAZOR Alliance
5041
|
Posted - 2013.05.14 02:44:00 -
[18] - Quote
rswfire wrote:James Amril-Kesh wrote:rswfire wrote:If that doesn't work, contact a lawyer! ;) Threatening legal action against CCP is a good way to get all of your accounts banned permanently. Fortunately I was quite veiled about it. :) My only real point was...keep escalating the matter until it is resolved. I didn't mean you, my point was that if you actually do get a lawyer and attempt to press charges, CCP will automatically respond by banning all of your accounts and "suggesting" that you take your business elsewhere. |

rswfire
Firesworn Firesworn Nation
73
|
Posted - 2013.05.14 02:47:00 -
[19] - Quote
James Amril-Kesh wrote:I didn't mean you, my point was that if you actually do get a lawyer and attempt to press charges, CCP will automatically respond by banning all of your accounts and "suggesting" that you take your business elsewhere.
Interesting. I'm not a lawyer and have no knowledge of Icelandic law, but that actually surprises me. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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Akirei Scytale
Test Alliance Please Ignore
3191
|
Posted - 2013.05.14 02:50:00 -
[20] - Quote
rswfire wrote:James Amril-Kesh wrote:I didn't mean you, my point was that if you actually do get a lawyer and attempt to press charges, CCP will automatically respond by banning all of your accounts and "suggesting" that you take your business elsewhere. Interesting. I'm not a lawyer and have no knowledge of Icelandic law, but that actually surprises me.
Why? It prevents people from doing that frequently.
Also, there is the fact that you own nothing in EVE. You rent access to their servers. The data is all theirs. You literally cannot have a case against them based on in-game property, and just shutting down people who try serves not only as a deterrent, but saves them legal fees to boot. TEST Alliance BEST Alliance |

rswfire
Firesworn Firesworn Nation
73
|
Posted - 2013.05.14 02:59:00 -
[21] - Quote
Akirei Scytale wrote:Why? It prevents people from doing that frequently.
Also, there is the fact that you own nothing in EVE. You rent access to their servers. The data is all theirs. You literally cannot have a case against them based on in-game property, and just shutting down people who try serves not only as a deterrent, but saves them legal fees to boot.
Because I'm paying for a service, not in-game property.
No different than paying for a cell phone service, whom I have sued, and continue to use their service with...? http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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Jake Warbird
Republic Military School Minmatar Republic
2567
|
Posted - 2013.05.14 03:22:00 -
[22] - Quote
If you can prove it's your account and you didn't initiate character transfer, I guess you could escalate. James pretty much sums it up I guess. |

Nex apparatu5
Caldari Provisions Caldari State
538
|
Posted - 2013.05.14 04:35:00 -
[23] - Quote
rswfire wrote:Akirei Scytale wrote:Why? It prevents people from doing that frequently.
Also, there is the fact that you own nothing in EVE. You rent access to their servers. The data is all theirs. You literally cannot have a case against them based on in-game property, and just shutting down people who try serves not only as a deterrent, but saves them legal fees to boot. Because I'm paying for a service, not in-game property. No different than paying for a cell phone service, whom I have sued, and continue to use their service with...?
I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.
It's their world, you just play in it. |

Messoroz
AQUILA INC Verge of Collapse
360
|
Posted - 2013.05.14 05:04:00 -
[24] - Quote
In before ISD closes this thread and telling you to keep this to petitions.
If you want to really make CCP do something, go post about it on a large gaming website, massively or other work. CCP hates bad press. |

RubyPorto
SniggWaffe YOUR VOTES DON'T COUNT
3372
|
Posted - 2013.05.14 05:05:00 -
[25] - Quote
Klingon55 wrote:*Name is fictional to provide a name no one else in the world would have.*
I'm Kahless Smith! This is EVE - Everybody Versus Everybody.
"the risk of having your day ruined by other people is the cornerstone with which EVE was built and we want to keep that (infact, this is much more representative of the consensus opinion within CCP)." -CCP Solomon |

Xen Solarus
Inner 5phere
421
|
Posted - 2013.05.14 06:37:00 -
[26] - Quote
I like how people have assumed that you have given out your details, assumed that it is infact all your fault, and then assumed that you are lying when you say that is not the case.
I'm going to go ahead and assume they are moronic trolls! 
Seriously though, if you aren't to blame for your account being stolen, pursue justice for as long as it takes. CCPs reaction that there's nothing they can do sounds like they've done little investigation. I would advise you to push them to do so, and get to the bottom to what has happened. Post with your main, like a BOSS! |

Xavara Preldent
Spirits of Essence Galactic Skyfleet Empire
0
|
Posted - 2013.05.14 07:04:00 -
[27] - Quote
Xen Solarus wrote:I like how people have assumed that you have given out your details, assumed that it is infact all your fault
They did't assume it's his fault. He put it in the title of the thread. |

Xavara Preldent
Spirits of Essence Galactic Skyfleet Empire
0
|
Posted - 2013.05.14 07:05:00 -
[28] - Quote
double post |

Varathius
The Eden Trading International Corporation Gentlemen's Agreement
29
|
Posted - 2013.05.14 07:14:00 -
[29] - Quote
There are some possibilities here that could have happened:
1. Someone indeed randomly hacked his account. (be it evil tool bars, etc or some guy that desperately wanted that name Klingon55)
2. He did give his info to someone
3. He sold the account to some chinese website, cashed in a little and now hopes to get the account back (plus the cash that he has gotten from selling it in the first place) and now he is reporting it as stolen/hacked in order to get it back.
I think CCP needs to find out which of the 3 points above it was. Kind of easy to track things I guess since the account was transferred and all. the question is also if CCP is willing to investigate this.
Good luck in any case |

rswfire
Firesworn Firesworn Nation
73
|
Posted - 2013.05.14 07:15:00 -
[30] - Quote
Nex apparatu5 wrote:I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.
It's their world, you just play in it.
I expected this response from someone. Just because you agree to something doesn't mean a court will uphold certain provisions of it. At any rate, it hardly matters as my comment was fairly innocuous and was only meant to show a progression of actions one could take from least effort to most effort to attempt to reach a resolution to a dispute. http://www.youtube.com/watch?v=ZYAz0aWEzpw http://www.firesworn.com/index.php?/topic/69-about-firesworn-nation/
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