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Thread Statistics | Show CCP posts - 8 post(s) |
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CCP Spitfire
C C P C C P Alliance
261

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Posted - 2011.10.20 06:33:00 -
[1] - Quote
Hans Jagerblitzen wrote:The firings of Zymurgist and Fallout are a tragedy. It is counter to everything Hilmar and CCP have been saying about promising to stay more in touch with the community. The only possible explanation for firing community leaders while simultaneously promising to redouble your efforts to stay in touch with your community is simple - "performance issues". The only way this makes sense is if the person responsible decided that Zymurgist and Fallout weren't doing their job well enough. You don't lay off community leaders to save money when the economic crunch was created by an angry community unsubscribing. Obviously the players disagrees with CCP's assessment of these two, based on our overwhelming show of support for them.
SO - the burning question on the table - who is stepping up to replace them? Who will take the lead on answering our questions and staying in touch with us? Who will take the lead on moderating the forums?
The first order of business for Zymurgist and Fallout's replacement should be for the new leader(s) to identify themselves, and outline what THEY bring to the table that is an improvement. You don't have to disclose the details of whatever "performance issue" supposedly led to Zymurgist and Fallout's termination, you can keep their secret crack addiction a secret. Whatever. HR stuff is closed door stuff, thats normal.
We the community deserve a strong CCP presence here on the forums, and a strong leader in delivering news and responding to the community, as well as moderating the forums and keeping dialogue on track.
The sooner the new leaders step forward and claim responsiblity for the void left by Zymurgist and Fallout, the better. In the meantime, consider this another major blow to the confidence the community has that CCP is responding to our needs.
Now that the thread has been cleaned up a bit, let me try and address your concerns.
The community team (currently comprising CCP Navigator, CCP Guard, CCP Phantom and yours truly) will continue to function as it did before. I completely agree with you -- the community must receive the news from us in a timely manner, and we must make sure that your voice is heard -- and we will help to maintain this dialogue (and, hopefully, make it even better).
We will provide more details later today, hopefully, but in the meantime I'll do my best to answer any additional questions you might have.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
261

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Posted - 2011.10.20 06:55:00 -
[2] - Quote
Renan Ruivo wrote: Question.
You are a bunch of guys. When will you hire a chick to your team?
Either hire a new one, or make Navigator dress up as an exotic dancer.
Good question, but unfortunately I just don't know at this point.
As to dressing Navigator as an exotic dancer: OH GOD PLEASE NO. 
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
261

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Posted - 2011.10.20 07:07:00 -
[3] - Quote
Malcanis wrote:
Now now, Spitfire.
Be Fearless.
There is a limit to every man's resolve, y'know...
Meeogi wrote:How secure are you currently with your current employer, Mr. Spitfire?
Let's just say that there is important work to be done, and I'm confident that this team will be able to keep doing it. As for my job arrangements and other corporate stuff, I'd really rather keep it private.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
264

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Posted - 2011.10.20 07:32:00 -
[4] - Quote
Xtraneous wrote:You've fired two fifths of your community team and hired one repalcement. Now you're seeing very_predictable_feedback to offloading some of the most visible and popular devs. I assume there's more to the story than we'll ever know but from the players perspective you've undone so much good work.
Somebody did the sums on what another forum rage event was going to cost versus saving a couple of wages, I'd be looking to fire that person. Also, I'm sure it was Hilmar who ultimately made this overall choice, why is his name not on the devblog? Sending out the meatsheild from PR is weak.
It's not really my place to comment on this. We all miss our colleagues immensely, but the best we can do right now is to carry on our work and try to make it better.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
265

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Posted - 2011.10.20 08:17:00 -
[5] - Quote
Jade Constantine wrote: There is no point getting annoyed at CCP spitfire guys. What can anyone really do on the customer front desk at a time like this? Drink tea and stiff upper lip and carry on is the only option.
I do have a request though Spitfire.
Could you please hurl slices of rotten shark at anyone in the headquarters still pushing the NeX concept for Eve Online?
Thanks for the kind words, Jade, much appreciated (although I am more of a coffee person to be honest).
As for the NeX store, I wouldn't call it a priority for the development team at the moment, not by any conceivable margin. With that in mind, I know your feelings about the whole concept and will make sure to pass them along.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
266

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Posted - 2011.10.20 09:23:00 -
[6] - Quote
Thorn Galen wrote:A Question for DEV Spitfire :-
Could you propose to your Management to have a thread here in these forums (as opposed to a blog) about "This is what we now have on Sisi"
Followed by a blurb as to when a rough estimated time of going live on TQ ?
This would be more informative and cut-down on the inevitable threadnoughts that follow and devblog hints and such.
Peace out.
This is definitely not a bad idea. It might be a bit tricky to create and maintain such a list -- not to mention things that can get pulled off or delayed at the last minute, etc. -- but I can see a lot of merit in it. Let me talk to esteemed CCP Guard when he's in the office and see what we can do.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
270

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Posted - 2011.10.20 11:37:00 -
[7] - Quote
Fille Balle wrote:Dear CCP Spitfire,
First off I'd like to commend you on your efforts in this thread so far. You're doing a great job at damage control, and I would be very pleased if you could pass that message on to your superiors.
As for other requests, Hillmar stated there would be more openess from CCP in the near future. I heard about the community team being downsized from external sources, which I feel is a bit lousy as far as communication goes. There was no goodbye and no official: we thank X, Y and Z for their excellent efforts on the community front... they will be sorely missed... a great loss to the company and yada yada... blah blah etc.
I'm not a militant "things have t obe done this way" type of guy, but this just feels like CCP is trying to hide stuff from us.
Also, is there any chance we could get a hint as to an ETA on the winter expansion?
Thank you. Keep up the good work.
Thank you for the kind words; I appreciate that a lot. We are currently preparing a message from the community team which will hopefully answer (at least some of) your questions. Please stay tuned for a bit.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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CCP Spitfire
C C P C C P Alliance
272

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Posted - 2011.10.20 13:44:00 -
[8] - Quote
Alain Kinsella wrote:Morning Spitfire,
Is there a way that I can forward along (preferably out-of-Eve) my work's job posting and Facebook links? We're technical in nature (over a couple core fields) but also global in scope.
I do not get bonuses for this btw, the offer is purely to help y'all.
Thank you very much for your kind offer -- just drop me an evemail please and I'll pass it along.
CCP Spitfire | Russian Community Coordinator @ccp_spitfire |
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