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Thread Statistics | Show CCP posts - 3 post(s) |
Scrammer
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Posted - 2005.10.19 04:17:00 -
[91]
Edited by: Scrammer on 19/10/2005 05:39:46
I'd also like to add that this just isn't one day's worth of unplayability...for some, including myself, this has been going on since Sunday afternoon.
If this continues all the way to Friday's hardware upgrade, total effective DT for these specific affected customers with CTD problems will be almost a full week.
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87.3% of all statistics are made up on the spot
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Corunna ElMan
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Posted - 2005.10.19 05:38:00 -
[92]
Indeed... and I don't think they should put off Sunday's problem until Friday simply because of the new hardware - there's no guarantee that the upgrade will fix this, and anyone who thinks otherwise should let CCP know exactly what the problem is. ;)
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Xharky
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Posted - 2005.10.19 07:20:00 -
[93]
 Originally by: Corunna ElMan
Originally by: Domalais
You are assuming that that is CCP's ISP.
Let's see... CCP is in Reyjkavik... which is in... (get ready for it!) Iceland!
Now, care to speculate what would be the reason packets are routed through Iceland? Especially because that iceland hop is something like the next to last hop on the route? Don't even try to convince me that it's sheer coincidence.
EVE packets go through that route because of CCP's internet provider, not ours. Nothing any of us can do on our ends will change that - but if need be I'm sure CCP could, just as I could change where packets go through on my end by changing my provider.
When you try to condescend to people, it's always best not to assume that they know less about a subject than you.
Originally by: kieron
FanFest is in Reykjavik, the server farm is in London. I think the servers are safe from alcohol abuse. 
Before trying to be counter condescending, read thread before typing stuff about servers being in Iceland.
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<&Hammerhead> Observator results make pretty good safe spots |
Jim Raynor
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Posted - 2005.10.19 07:32:00 -
[94]
Originally by: Scrammer
Originally by: Nee'kita
Where abouts in the world are you Scrammer?
Chicago, IL USA
I'm in east-central IL and I haven't had any problems.
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If Captain James T. Kirk and Mr. Spock embracing one another, in a bath tube, nude, in space, is wrong, I don't want to be right. |
Amriander
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Posted - 2005.10.19 07:37:00 -
[95]
i know what youre talking about.
i got the same prob with lossing connection all the time. im a miner and its impossible with the current disc i get. hope it get fixed soon tho :)
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Avon
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Posted - 2005.10.19 11:31:00 -
[96]
Originally by: Corunna ElMan
Originally by: Domalais
You are assuming that that is CCP's ISP.
Let's see... CCP is in Reyjkavik... which is in... (get ready for it!) Iceland!
Now, care to speculate what would be the reason packets are routed through Iceland? Especially because that iceland hop is something like the next to last hop on the route? Don't even try to convince me that it's sheer coincidence.
The 'Iceland' router than you are moaning about is in London afaik.
Just because it is owned by an Icelandic company doesn't actually mean it is in Iceland.
______________________________________________
The Battleships is not and should not be a solo pwnmobile - Oveur |
Corunna ElMan
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Posted - 2005.10.19 12:29:00 -
[97]
Originally by: Xharky
Before trying to be counter condescending, read thread before typing stuff about servers being in Iceland.
I know where the servers are located - that doesn't change the fact that CCP is in Iceland, which is exactly what I said.
Now, given that CCP is in Iceland, and the traceroutes seem to fail in Iceland, and that the only time my packets go through Iceland is when I'm doing a trace to the IP of the Eve servers, it's not unreasonable to conclude that it's because CCP is in Iceland.
Sit down, school's not over yet.
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Avon
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Posted - 2005.10.19 12:33:00 -
[98]
Edited by: Avon on 19/10/2005 12:33:42
Originally by: Corunna ElMan
Originally by: Xharky
Before trying to be counter condescending, read thread before typing stuff about servers being in Iceland.
I know where the servers are located - that doesn't change the fact that CCP is in Iceland, which is exactly what I said.
Now, given that CCP is in Iceland, and the traceroutes seem to fail in Iceland, and that the only time my packets go through Iceland is when I'm doing a trace to the IP of the Eve servers, it's not unreasonable to conclude that it's because CCP is in Iceland.
Sit down, school's not over yet.
But the packets don't go through Iceland.
______________________________________________
The Battleships is not and should not be a solo pwnmobile - Oveur |
Corunna ElMan
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Posted - 2005.10.19 12:39:00 -
[99]
Originally by: Avon
But the packets don't go through Iceland.
So you're trying to convince me that "Iceland Telcom" is in London? Want to show me some evidence for that?
Look, it says "Iceland Telcom" right in the IP address of the hop!
iceland-telecom1.tsd.cw.net [166.63.214.198]
Care to prove to me that this isn't a hop through Iceland?
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Matthew
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Posted - 2005.10.19 12:43:00 -
[100]
Originally by: Corunna ElMan
EVE packets go through that route because of CCP's internet provider, not ours. Nothing any of us can do on our ends will change that - but if need be I'm sure CCP could, just as I could change where packets go through on my end by changing my provider.
Even if that is the case, and CCP decided to change carriers, switching provider on the sort of connection and SLA contract required for a server like Tranquility is nowhere near as quick or easy (or cheap!) as switching your home broadband provider.
You can do anything. But you can't do everything. |
Avon
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Posted - 2005.10.19 12:45:00 -
[101]
Originally by: Corunna ElMan
Originally by: Avon
But the packets don't go through Iceland.
So you're trying to convince me that "Iceland Telcom" is in London? Want to show me some evidence for that?
Look, it says "Iceland Telcom" right in the IP address of the hop!
iceland-telecom1.tsd.cw.net [166.63.214.198]
Care to prove to me that this isn't a hop through Iceland?
The key bit is the cw.net (cable & wireless)
I'd say that the router is the Iceland Telecom / Cable & Wireless backbone inter-connect at LINX, and is physically located in London.
______________________________________________
The Battleships is not and should not be a solo pwnmobile - Oveur |
Maya Rkell
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Posted - 2005.10.19 12:48:00 -
[102]
Edited by: Maya Rkell on 19/10/2005 12:51:20
Originally by: Corunna ElMan
Originally by: Avon
But the packets don't go through Iceland.
So you're trying to convince me that "Iceland Telcom" is in London? Want to show me some evidence for that?
Look, it says "Iceland Telcom" right in the IP address of the hop!
iceland-telecom1.tsd.cw.net [166.63.214.198]
Care to prove to me that this isn't a hop through Iceland?
Yep. And Iceland's main connectivity is, I understand, VIA London. They have a lot of equipment and bandwidth in London, which is one of the big reasons CCP put their server IN London.
I'd not be surprised if the problem was with Clueless & Witless.
"Corpse cannot be fitted onto ship. Only hardware modules can be fitted." |
Matthew
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Posted - 2005.10.19 12:51:00 -
[103]
Originally by: Corunna ElMan
So you're trying to convince me that "Iceland Telcom" is in London? Want to show me some evidence for that?
Show me some evidence that it is. Not every router labelled "America Online"(i.e. AOL) is physically located in the USA, after all. There is nothing stopping iceland-telecom from buying routers aanywhere they like and putting their name on them.
Originally by: Corunna ElMan
Look, it says "Iceland Telcom" right in the IP address of the hop!
iceland-telecom1.tsd.cw.net [166.63.214.198]
Look at the rest of the address, specifically the ending.
Who are cw.net? It's not iceland telecom. My money is that that hop actually belongs to Cable & Wireless (a UK provider), and that iceland telecom had contracted with them to provide that router. Now why would iceland telecom contract a service from a UK provider? Maybe because said service is physically located within the UK? Maybe in London?
You can do anything. But you can't do everything. |
Kylania
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Posted - 2005.10.19 13:45:00 -
[104]
Originally by: Scrammer
I barely have time to play games anyway due to my job.
Yet you've been complaining for 8 hours already today about it? It's not CCPs problem, they are doing what they can to help, but they can't just magically fix connection problems with Cable and Wireless.
I'd suggest you get a grip, and spend this new found time with your kids, family and significant other and enjoy a quiet night of discussing your anger management issues. :)
--
Lil Miner |
NP Hard
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Posted - 2005.10.19 13:52:00 -
[105]
According to IP Address Locator, the Iceland Telecom server is indeed in London.
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Scrammer
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Posted - 2005.10.19 13:56:00 -
[106]
Originally by: Kylania
Originally by: Scrammer
I barely have time to play games anyway due to my job.
Yet you've been complaining for 8 hours already today about it? It's not CCPs problem, they are doing what they can to help, but they can't just magically fix connection problems with Cable and Wireless.
I'd suggest you get a grip, and spend this new found time with your kids, family and significant other and enjoy a quiet night of discussing your anger management issues. :)
Yesterday was my day off.
Oh and...do you have proof it's not CCP's problem?
If so...I'd love to see it.
____________________________________________
87.3% of all statistics are made up on the spot
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Matthew Johnson
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Posted - 2005.10.19 14:11:00 -
[107]
Edited by: Matthew Johnson on 19/10/2005 14:12:55
Originally by: Scrammer
Oh and...do you have proof it's not CCP's problem?
If so...I'd love to see it.
LOL....the old problem. Can you prove a god¦s existence? Or prove he doesn¦t exist? 
So faith is what counts, and I have more faith in CCP in the general stability of the internet. I think if the guys with the faulty router would just shut them down and wait for replacement, the IP-packages would find another route. 
+++ Trade...good for you, good for me +++ |
NP Hard
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Posted - 2005.10.19 14:16:00 -
[108]
Er it is nothing like the problem of God's existence. While scientific analysis might not be able to shed light on an underlying metaphysics, it can indeed shed light on the causes of connection problems between computers.
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Scrammer
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Posted - 2005.10.19 14:24:00 -
[109]
Originally by: Matthew Johnson
Edited by: Matthew Johnson on 19/10/2005 14:12:55
Originally by: Scrammer
Oh and...do you have proof it's not CCP's problem?
If so...I'd love to see it.
LOL....the old problem. Can you prove a god¦s existence? Or prove he doesn¦t exist?
So faith is what counts, and I have more faith in CCP in the general stability of the internet. I think if the guys with the faulty router would just shut them down and wait for replacement, the IP-packages would find another route.
All I'm saying is don't make a claim... (i.e.)
Originally by: Kylania
It's not CCPs problem, they are doing what they can to help, but they can't just magically fix connection problems with Cable and Wireless.
...if you don't have some sort of evidence to back it up.
I have never once layed any blame in any of my posts concerning this issue.
Look I don't know what the cause of this is. But I do know for sure that it's not on my end, or any other player out there that's having the same problems I am.
Yes...it could be a 3rd party ISP that is causing this. Going further, it could even be an ISP that isn't directly contracted by CCP. But ultimately, this game that we're paying a fee to play, also known as a service provided by CCP as part of a business, runs through those 3rd, 4th, and 5th party ISPs.
As such...I myself believe it's CCP's responsibility to do what's necessary to compensate their customer base even if it's directly not their fault.
If someone buys something from me on ebay, and I ship it out but it never gets there due to a parcel service problem, isn't that guy going to want his money back, or at least a reduction in price?
In that scenerio it wasn't directly my fault, but since I was providing the good/service for money from a consumer, it falls on my shoulders to rectify the situation however I can.
____________________________________________
87.3% of all statistics are made up on the spot
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Matthew Johnson
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Posted - 2005.10.19 14:49:00 -
[110]
Ok, cpmparing CTDs with faith in religion was a bit far-fetched.
But I really get the impression, that current CTDs are really not CCPs fault because of the traceroute-results in the "general discussion" forum. A few weeks ago nearly nobody in germany could play FPSs, because some router went nuts. The problem with such machienes is that only a few exist in the world, so getting replacement takes time 
+++ Trade...good for you, good for me +++ |
nahtoh
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Posted - 2005.10.19 14:59:00 -
[111]
Originally by: Bhaal
No, the type of customers that when the machine is delivered, demand that it does things that were never in the spec... And it takes over a year to design, build & install these machines, then at the very end they ***** about something they want... Little late now don't ya think?
Customer is always right though...
The customer is frequently a pain in ass...
The customer always thinks they are right would be more arcurate..
"I am not saying there should be capital punishment for stupidity, but
why can`t we just take the safety labels off everything and let the
problem solve itself" (credits to mcallister TCS)
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Andrue
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Posted - 2005.10.19 15:53:00 -
[112]
Originally by: Scrammer
I have never once layed any blame in any of my posts concerning this issue.
Huh? But you asked CCP for compensation.
Do you normally ask companies to pay compensation when you don't think it's their fault?
--
(Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |
Scrammer
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Posted - 2005.10.19 16:25:00 -
[113]
Edited by: Scrammer on 19/10/2005 16:26:18
Originally by: Andrue
Originally by: Scrammer
I have never once layed any blame in any of my posts concerning this issue.
Huh? But you asked CCP for compensation.
Do you normally ask companies to pay compensation when you don't think it's their fault?
Did you just completely miss what I wrote 3 posts up?
Read my entire post before you post, please.
____________________________________________
87.3% of all statistics are made up on the spot
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Malthros Zenobia
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Posted - 2005.10.19 17:24:00 -
[114]
To the OP:
If it makes you feel better, I haven't beenable to get online AT ALL for the past 3-4 days at home. Ofcourde it's due to my ISP being screwed up, or the router, but atleast you can get online in some way/shape/form.
Hell I think Iron will 5 finishes in a few hours for me, I'm going to lose valuble hours/days of training if I can't get online to swap skills. 
If any CCP/DEV is reading this and wants to/can put my char on frig 5 once iron will is finished, you'd be my hero.
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Plib
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Posted - 2005.10.19 17:32:00 -
[115]
Edited by: Plib on 19/10/2005 17:37:38
Damnit. This post was by Andrue. This stupid machine insists on picking one of my alts to post with.
Originally by: Scrammer
Edited by: Scrammer on 19/10/2005 16:26:18
Originally by: Andrue
Originally by: Scrammer
I have never once layed any blame in any of my posts concerning this issue.
Huh? But you asked CCP for compensation.
Do you normally ask companies to pay compensation when you don't think it's their fault?
Did you just completely miss what I wrote 3 posts up?
Read my entire post before you post, please.
Do you mean the post where you imply that without proof to the contrary you think CCP is guilty? The classic legal principal of 'guilty until proven innocent' as widely disparaged by all civilised peoples of the world?
If not then please clarify.
You started this thread to ask for compensation. Normal people would only ask a company for compensation if they were sure that the company was at fault. In other posts you have implied that it's up to CCP to prove that it isn't their fault.
Two simple questions for you:
1.Do you currently think that the fault lies in equipment/staff that is owned/employed by CCP?
2.If not why are you asking for compensation from CCP?
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Ulysses31
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Posted - 2005.10.19 17:34:00 -
[116]
Edited by: Ulysses31 on 19/10/2005 17:39:22
Keep my cash giving me back ú1.40 is not going to make any differance to my life style.. Its would cost you 10 times that in administration to pay that back... not really worth it.
However I have missed out on is two nights of NPC'ing, PVPing or Mining. As my plan was to NPC for the next few nights to get myself 150mil together in order to get myself a Deimos and the HAC skill how about CCP compensate me for the loss of ISK earnings. On a good night NPCing I can make about 20-30mil in bounty + all the loot. So with loot I can easily make 50mil a night. So I think it would be fair for CCP to pay me 100mil ISK in compensation. If they don't believe I can make that a night, then I suggest they take a look at the loot and money I made in the previous two nights of playing. They'll think that 100mil ISK is cheap and very fair !!!
PS, this post was made with and alt to keep anonymity.
Forgot to ASK. I lost 10 Wasps last night.. cause I crashed.. not the end of the world I know but are CCP going to give back our loses due to these crashes? I could have been my Megathron if I was being warp scrambled...
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Dex Trident
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Posted - 2005.10.19 18:25:00 -
[117]
Edited by: Dex Trident on 19/10/2005 18:26:05
Oh no! Boohoo! Eve isn't working right! I'll have to face reality full-time for a few days until it starts working right again!
Hey guys, its not like you can't train your character in the mean time.
No offense, but if people are complaining about a day or two out of the whole month that they miss out on playing Eve, then it sounds like you've already gotten your moneys worth for this month.
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Ulysses31
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Posted - 2005.10.19 19:20:00 -
[118]
There's always one ignorant plonker... and you have one the prize today!
Here you go one bottle of ôIÆm alright jack, so stuff the rest of youö.
Why do people like you even bother replying to these threads, it seems to me that you have nothing better to do but to annoy people!
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Darkenglimmer
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Posted - 2005.10.19 19:29:00 -
[119]
Holy god where do I start. Oh yes. Don't get offended by the following. It's been a long day.
Originally by: Domalais
Originally by: Demarcus
Give a lot of credits, and route my priority shipments through FedEx or DHL.
Yeah, its just a shame that someone hasn't set up a second, competing internet. I advocated this a long time ago in another very similar crybaby thread, and I called upon CCP to create an entirely new internet, based on routers that don't lose packets and connections without latency or bandwidth limitations.
Unfortunately that was before all the devs actually started forum whoring so it likely went unnoticed.
That is... Dumb. Take a minute to grasp the fact that the "internet" is really just one big network of computers and routers and frame-relays and firewalls. Now take a minute to realize the fact that the cheaper equipment involved costs more than my car did (yes, I've got a cheaper that hell American car). Then you've got all the labor and costs related to laying a new fiberoptic network. Jeez, where'd YOU get YOUR fifty bajillion dollars?
Originally by: Corunna ElMan
Originally by: Avon
But the packets don't go through Iceland.
So you're trying to convince me that "Iceland Telcom" is in London? Want to show me some evidence for that?
Look, it says "Iceland Telcom" right in the IP address of the hop!
iceland-telecom1.tsd.cw.net [166.63.214.198]
Care to prove to me that this isn't a hop through Iceland?
The important part of an IP name is generally the last bit. In this case "cw.xxx". That'd be Cable and Wireless. In case you didn't know, they are utterly clueless. Doesn't help that their customer support techs couldn't fight their way out of a wet paper bag either. Of course a few threads later someone shut you up, so hey.
Originally by: Scrammer
Originally by: Kylania
Originally by: Scrammer
I barely have time to play games anyway due to my job.
Yet you've been complaining for 8 hours already today about it? It's not CCPs problem, they are doing what they can to help, but they can't just magically fix connection problems with Cable and Wireless.
I'd suggest you get a grip, and spend this new found time with your kids, family and significant other and enjoy a quiet night of discussing your anger management issues. :)
Yesterday was my day off.
Oh and...do you have proof it's not CCP's problem?
If so...I'd love to see it.
You. You have been annoying me all damn week. Quit whining and go get a beer (or if you're too young, a Shirley Temple) and chill. Life doesn't always go your way. In fact it almost NEVER goes your way (at least I've found that to be true).
As stated CCP is doing everything they can. There is a Dev post somewhere stating that they are double-checking for problems on their end and contacting bandwidth providers they think might be the problem. Honestly, they're doing more than they should in my opinion. But then again, I'm not making the money in this situation. Take it under advisement that whomever is making calls to C&W is not envied by me. They are worthless and an utter pain in the butt.
And lastly, quit trying to back out of a hole. You've said more than once, in more than one place that CCP is at fault here. Now quit whining and do something productive. Call C&W and scream at their techs one after another until they fix your problem so you can go back to playing your FREAKING GAME.
Pathetic.
/rant=off
On a side note, I get to go home in an hour. Yay!
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Mighty Grayman
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Posted - 2005.10.19 19:55:00 -
[120]
what we need to do is find out who the server causung the problem actually belongs to, where they are based, and start spamming their customer support sites asking when the situation is going to be fixed (admittedly, this will probbly cause the servers to fall over - but it might present the urgency of the situation to them).
As for compensation from ccp, why should they compensate us??? they are still providing the service, thousands of people are still able to get into tranquility, and they can stay there for more than 5 minutes!!!!! Perhaps we should be contacting c&w (if it is their fault, and i am not saying it is), and asking them to credit our accounts with a few days of game time, or skill training???
btw, i am currently getting about 15 minutes of stable time, followed almost immediately by ctd.
_______________________________________________
WE ARE NERF
RESISTANCE IS FUTILE
YOUR BIOLOGICAL AND TECHNOLOGICAL DISTINCTIVENESS WILL BE NERFED
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