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Naomi Hale
Children of New Eden
127
|
Posted - 2013.06.03 17:38:00 -
[1] - Quote
Since the problem wasn't caused directly by CCP, I'm of the opinion that we shouldn't get any compensation.
However, the threads asking/demanding free SP seem unimaginative to me. So post your (crazy/out-there) ideas for a original thank you gift.
Me, I'd like an Avatar t-shirt with a slogan about surviving the outage. Or a reskinned ship with all the lights off.
(disclaimer - this is for laughs and is in no way a demand or expectation.) I choose to believe what I was PROGRAMMED to believe! |
Montevius Williams
Eclipse Industrial Inc
534
|
Posted - 2013.06.03 17:39:00 -
[2] - Quote
Gamers always looking for a handout. So sad. "The American Government indoctrination system known as public education has been relentlessly churning out socialists for over 20 years". - TravisWB |
Solderan
Many Reckless Crews Many Reckless Corps
6
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Posted - 2013.06.03 17:40:00 -
[3] - Quote
Naomi Hale wrote:Since the problem wasn't caused directly by CCP, I'm of the opinion that we shouldn't get any compensation.
However, the threads asking/demanding free SP seem unimaginative to me. So post your (crazy/out-there) ideas for a original thank you gift.
Me, I'd like an Avatar t-shirt with a slogan about surviving the outage. Or a reskinned ship with all the lights off.
(disclaimer - this is for laughs and is in no way a demand or expectation.) I didnt lose sp so I dont care about sp gifts tho I wont complain if they give it. But if we are talking gifts other then sp how about a quafe faction catalyst or other special edition ship. We did all lose a lot of isk making time. |
Cage Man
221
|
Posted - 2013.06.03 17:42:00 -
[4] - Quote
Well if CCP would extend the skill queues it wouldn't be a problem. Server was down for 24 hrs and then I slept, so round 36 hrs of no access.. skill queue was empty. If you want to force people to be in front of the game.. you need to make it available... The thick plottens... |
Xen Solarus
Inner 5phere
431
|
Posted - 2013.06.03 17:42:00 -
[5] - Quote
It's called a denial of service attack for a reason. The hackers denied us our service. In this case, EvE.
I'd suggest they deal with it. Its hardly CCPs fault for those that failed to keep their skill-queue sufficently filled. Lession learned? Always make the last thing in the queue something big. Post with your main, like a BOSS! |
Naomi Hale
Children of New Eden
127
|
Posted - 2013.06.03 17:44:00 -
[6] - Quote
Montevius Williams wrote:Gamers always looking for a handout. So sad. Can you read? I choose to believe what I was PROGRAMMED to believe! |
Othran
Route One
520
|
Posted - 2013.06.03 17:47:00 -
[7] - Quote
Its amusing how many people go into "defensive mode" for their service provider, be that an ISP, game server or whatever.
If I turned your water off for 24 hours (average usage cost in UK -ú1.75/day) would you think that was fine?
CCP don't need defenders, they screwed up (vulnerability) and someone took advantage. There appears to be a dDOS at the same time (early Sunday morning UTC time) but its not clear to me what occurred after that. What was clear to most English speaking users is that the launcher had a Russian login prompt until the server/auth servers were taken down.
So perhaps its best just to leave it to CCP who have already said they are looking at compensation. There's more to this than just the lulzsec crap. |
Funky Lazers
Shin-Ra Ltd
251
|
Posted - 2013.06.03 17:48:00 -
[8] - Quote
Naomi Hale wrote:Since the problem wasn't caused directly by CCP, I'm of the opinion that we shouldn't get any compensation.
However, the threads asking/demanding free SP seem unimaginative to me. So post your (crazy/out-there) ideas for a original thank you gift.
Me, I'd like an Avatar t-shirt with a slogan about surviving the outage. Or a reskinned ship with all the lights off.
(disclaimer - this is for laughs and is in no way a demand or expectation.)
We should get free SPs for sure. The problem was caused directly by CCP. Why? Because they should have protected their servers against DDoS attacks using the money we pay for the game. Companies like Cisco have the solutions and technologies to protect against those kind of attacks. They just cost money.
So yes, it is the direct CCPs fault. Whatever. |
Grimpak
Midnight Elites United Federation of Commerce
901
|
Posted - 2013.06.03 17:51:00 -
[9] - Quote
Funky Lazers wrote:Naomi Hale wrote:Since the problem wasn't caused directly by CCP, I'm of the opinion that we shouldn't get any compensation.
However, the threads asking/demanding free SP seem unimaginative to me. So post your (crazy/out-there) ideas for a original thank you gift.
Me, I'd like an Avatar t-shirt with a slogan about surviving the outage. Or a reskinned ship with all the lights off.
(disclaimer - this is for laughs and is in no way a demand or expectation.) We should get free SPs for sure. The problem was caused directly by CCP. Why? Because they should have protected their servers against DDoS attacks using the money we pay for the game. Companies like Cisco have the solutions and technologies to protect against those kind of attacks. They just cost money. So yes, it is the direct CCPs fault. so we should blame a car maker because your car radio was stolen?
I mean, there are tools to prevent and/or minimize the damage, why didn't the maker put them? I mean I paid for the car so they should too! [img]http://eve-files.com/sig/grimpak[/img]
[quote]The more I know about humans, the more I love animals.[/quote] ain't that right |
Cage Man
221
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Posted - 2013.06.03 17:53:00 -
[10] - Quote
Xen Solarus wrote:It's called a denial of service attack for a reason. The hackers denied us our service. In this case, EvE.
I'd suggest they deal with it. Its hardly CCPs fault for those that failed to keep their skill-queue sufficently filled. Lesson learned? Always make the last thing in the queue something big.
So tell me mister smarty pants, how do you make the last 36hrs of a skill in a queue any longer??? Server was down for over 24hrs, and then it was night time so some of us sleep.. not everyone is in the uS and had the luxury of being able to be online when the servers came up.
The thick plottens... |
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Najenna
Minmatar and Gallente Association
4
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Posted - 2013.06.03 17:53:00 -
[11] - Quote
I personally don't want anything but game time reimbursement. I understand that this is not CCP's fault what so ever and I am glad they did what they did to protect Us and themselves. But I did lose about 24hrs of game play and if anything, that is all I would ask for. Just 1 day added to my game time. But if we don't get anything I will not be mad or cry or flame CCP.
I have been here 10 years and will continue to be here. |
Ginger Barbarella
Caldari Provisions Caldari State
1338
|
Posted - 2013.06.03 17:54:00 -
[12] - Quote
I wasn't even home most of Sunday, so no skin off my nose. But CCP never should have given away SP in the first place. Now it'll be demanded every time something happens. "Blow it all on Quafe and strippers." --- Sorlac |
Destination SkillQueue
Are We There Yet
5120
|
Posted - 2013.06.03 17:56:00 -
[13] - Quote
Naomi Hale wrote:Since the problem wasn't caused directly by CCP, I'm of the opinion that we shouldn't get any compensation.
However, the threads asking/demanding free SP seem unimaginative to me. So post your (crazy/out-there) ideas for a original thank you gift.
Me, I'd like an Avatar t-shirt with a slogan about surviving the outage. Or a reskinned ship with all the lights off.
(disclaimer - this is for laughs and is in no way a demand or expectation.)
It might not be necessary for CCP to compensate us, but it certainly would be gross stupidity for them to not compensate us with something. We pay a sub for access to the server. That access was denied to us for an extended period of time without notice in advance. It without a doubt caused real issues to some players, caused training interruptions and disrupted many other plans. Good customer service dictates CCP at least tries to compensate this with something, since the issues were verifiably caused by problems on their end. So there is a reasonable reason for compensation, doing so doesn't harm ayone, It doesn't cost CCP anything, it buys good will towards them and not doing so will create bad will towards them. |
Mr Epeen
It's All About Me
2580
|
Posted - 2013.06.03 17:56:00 -
[14] - Quote
Cage Man wrote:Well if CCP would extend the skill queues it wouldn't be a problem. Server was down for 24 hrs and then I slept, so round 36 hrs of no access.. skill queue was empty. If you want to force people to be in front of the game.. you need to make it available...
I too blame CCP for having the unmitigated gall to restart the server while I was sleeping.
Damn you, CCP!
Mr Epeen
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
Robus Muvila
GoonWaffe Goonswarm Federation
350
|
Posted - 2013.06.03 17:57:00 -
[15] - Quote
Funky Lazers wrote:
We should get free SPs for sure. The problem was caused directly by CCP. Why? Because they should have protected their servers against DDoS attacks using the money we pay for the game. Companies like Cisco have the solutions and technologies to protect against those kind of attacks. They just cost money.
So yes, it is the direct CCPs fault.
Spoken like a true person who has no idea what a DDoS is or how it works. TMC Senior Developer http://themittani.com - Because EvE has needed a proper news site for ages |
Kijo Rikki
Powder and Ball Alchemists Union The Predictables
230
|
Posted - 2013.06.03 17:58:00 -
[16] - Quote
If there were a way to do it, it might be nice for all accounts whose queues ran dry to have the appropriate amount of sp applied to the next thing, if they were training bubblegum chewing to 4 and it finished during downtime they could apply the appropriate amount towards 5. It would be a wash for CCP and everyone involved so that would take care of the whole threat of continual DDoS for SP.
Personally, it's only a day, I'm on a 23 day train so for me that feels like nothing. And as far as service providers go, I don't recall ever being reimbursed when the power went out, though logically I am not being charged for the power I can't use. Water is a different story, though I've never lost my water before, I think losing such a critical service that provides a necessity is on a slightly different level than losing internet service. |
Naomi Hale
Children of New Eden
127
|
Posted - 2013.06.03 17:58:00 -
[17] - Quote
Wow, did everyone miss the point of this thread.
CRAZY IDEAS FOR GIFTS WE HAVE NO EXPECTATION OF GETTING!
Don't make me do that again, I don't like my voice like this. I choose to believe what I was PROGRAMMED to believe! |
Mina Sebiestar
Mactabilis Simplex Cursus
361
|
Posted - 2013.06.03 17:59:00 -
[18] - Quote
so ppl want sp compensation because server was offline for enough time for them to loose sp...that seems reasonable especialy. if it don't cost CCP anything
id rather stay away from the crowd that is all about "justice" and it is not their fault and other bla bla....bunch of suck ups if you ask me. http://i.imgur.com/1N37t.jpg
http://i.imgur.com/KTjFEt6.jpg I dont always fly stabber but when i do...
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John Ratcliffe
Red Federation RvB - RED Federation
166
|
Posted - 2013.06.03 18:00:00 -
[19] - Quote
Naomi Hale wrote:Since the problem wasn't caused directly by CCP, I'm of the opinion that we shouldn't get any compensation.
However, the threads asking/demanding free SP seem unimaginative to me. So post your (crazy/out-there) ideas for a original thank you gift.
Me, I'd like an Avatar t-shirt with a slogan about surviving the outage. Or a reskinned ship with all the lights off.
(disclaimer - this is for laughs and is in no way a demand or expectation.)
There's enough threads on this topic already. You really aren't that important that you need to make another.
Plus +ºa change, plus c'est la m+¬me chose |
Montevius Williams
Eclipse Industrial Inc
534
|
Posted - 2013.06.03 18:01:00 -
[20] - Quote
Naomi Hale wrote:Montevius Williams wrote:Gamers always looking for a handout. So sad. Can you read?
I wasnt talking about you. Relax "The American Government indoctrination system known as public education has been relentlessly churning out socialists for over 20 years". - TravisWB |
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Sirelle
Center for Advanced Studies Gallente Federation
0
|
Posted - 2013.06.03 18:05:00 -
[21] - Quote
Having a exploitable backdoor/vulnerability is ccp fault, at least on some degree. Should they compensate with free sp? well... a lot of ppl actualy lost training time because of the downtime, but at the same time it kinda gives the wrong message, doesn't it?
For example, if i did't have a full queue by now i would lost 24hs, and i can't get into eve (because of work) for 3 more hours, if i did't have a full queue i would be crying on the bathroom right now.
In the other hand, if they choose to give free SP (this will calm the beast), they are making themself target of future attacks. Either way. They are surely going to throw something at us. I hope its free SP but i will totaly understand if they chose not to.
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Naomi Hale
Children of New Eden
127
|
Posted - 2013.06.03 18:06:00 -
[22] - Quote
Montevius Williams wrote:Naomi Hale wrote:Montevius Williams wrote:Gamers always looking for a handout. So sad. Can you read? I wasnt talking about you. Relax
Ah, sorry then. No-one seems to be reading or following the point of the thread. Funny ideas for things that CCP 'could' give. Not what I want/demand.... just some fun.
I choose to believe what I was PROGRAMMED to believe! |
Octoven
Phoenix Productions Headshot Gaming
161
|
Posted - 2013.06.03 18:06:00 -
[23] - Quote
I tend to agree that CCP shouldn't hand out SP for the loss of service...I mean when my ISP decides to fart out for a day, I dont get a reduction on my monthly bill. However, CCP has always tried to maintain good customer relations. By giving compensations they are essentially saying, "Hey, we got caught with our pants down with this attack and weren't prepared, as a result, you the user, lost game time from it. Therefore, we would like to apologize through compensation."
Do I blame them for the attack, no. However, I can certainly understand their approach to compensation. Any good business will do this to retain customers, because although there are some of us who understand...the majority won't. Either way, I applaud them for taking a step to continue to show they actually try to connect with their player base unlike WoW who would say **** you, you arent getting ****. |
Major 'Revolver' Ocelot
GRU Special Forces
114
|
Posted - 2013.06.03 18:07:00 -
[24] - Quote
Naomi Hale wrote:Wow, did everyone miss the point of this thread.
CRAZY IDEAS FOR GIFTS WE HAVE NO EXPECTATION OF GETTING!
Don't make me do that again, I don't like my voice like this.
Pro tip: If your thread title asks "Why free SP?" then people are going to answer the question provided in your title, sometimes without even reading your post. I love to reload during a battle!-áThere's nothing like the feeling of slamming a long silver missile into a well greased chamber... |
Naomi Hale
Children of New Eden
127
|
Posted - 2013.06.03 18:10:00 -
[25] - Quote
Major 'Revolver' Ocelot wrote:Naomi Hale wrote:Wow, did everyone miss the point of this thread.
CRAZY IDEAS FOR GIFTS WE HAVE NO EXPECTATION OF GETTING!
Don't make me do that again, I don't like my voice like this. Pro tip: If your thread title asks "Why free SP?" then people are going to answer the question provided in your title, sometimes without even reading your post.
I'm learning that the hard way right now... sigh.
I choose to believe what I was PROGRAMMED to believe! |
Cipher Jones
The Thomas Edwards Taco Tuesday All Stars
654
|
Posted - 2013.06.03 18:14:00 -
[26] - Quote
It shouldn't be SP at all, and it damn well should be monetary.
Consumer laws are different everywhere, but where I live if the service is shut off for whatever reason then you get your bill pro-rated.
If your sub was due on the 5th it should now be due on the 6th.
That won't happen because it costs CCP money. That's why they give SP. That's why people ask for SP, because that's how its gone down in the past.
From: Tommas De'Wins To: Cipher Jones Dude :) I got massives Basi hahahahahahaha |
Captain Tardbar
NEWB ALERT
416
|
Posted - 2013.06.03 18:18:00 -
[27] - Quote
Xen Solarus wrote:It's called a denial of service attack for a reason. The hackers denied us our service. In this case, EvE.
I'd suggest they deal with it. Its hardly CCPs fault for those that failed to keep their skill-queue sufficently filled. Lesson learned? Always make the last thing in the queue something big.
So if a 30 day skill just happened to end on Sunday?
I suppose CCP could not give a skill bonus, but they will and it proves they are nice unlike you and most of other forum posters.
"Entitlement" is a euphemism for "I hate the way you play and it makes me cry like a baby". If you fantasize about being immoral it means you enjoy being immoral deep down. |
Minsc
Order of the Phoenix Gentlemen's Agreement
63
|
Posted - 2013.06.03 18:26:00 -
[28] - Quote
Othran wrote:Its amusing how many people go into "defensive mode" for their service provider, be that an ISP, game server or whatever.
If I turned your water off for 24 hours (average usage cost in UK -ú1.75/day) would you think that was fine?
CCP don't need defenders, they screwed up (vulnerability) and someone took advantage. There appears to be a dDOS at the same time (early Sunday morning UTC time) but its not clear to me what occurred after that. What was clear to most English speaking users is that the launcher had a Russian login prompt until the server/auth servers were taken down.
So perhaps its best just to leave it to CCP who have already said they are looking at compensation. There's more to this than just the lulzsec crap.
A game being offline /= to having an essential service offline. regardless even with essential svc's you don't get compensated for an unplanned outage, nor should you. Hell my hydro was out for 2 days after a severe storm and I never received any refund on my svc's, nor did I expect to be. The entitlement people have nowadays is pathetic really.
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Jimmy Morane
State War Academy Caldari State
2
|
Posted - 2013.06.03 18:29:00 -
[29] - Quote
To the OP: I want a Quafe teeshirt dammit. |
Naomi Hale
Children of New Eden
127
|
Posted - 2013.06.03 18:31:00 -
[30] - Quote
Jimmy Morane wrote:To the OP: I want a Quafe teeshirt dammit. Thank you... just... thank you. I choose to believe what I was PROGRAMMED to believe! |
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Funky Lazers
Shin-Ra Ltd
252
|
Posted - 2013.06.03 18:37:00 -
[31] - Quote
It's CCPs job to protect their servers. Internet's evironment is violent, everybody knows that. Just like the tank makers make an armor for their tank so it can survive in harsh conditions. If the tank was shot down it's the makers' fault for not making a better armor.
That would be irrelevant if it were in 19**-2000 year, because there was no protection against DDoS attacks at that time. Whatever. |
Minsc
Order of the Phoenix Gentlemen's Agreement
63
|
Posted - 2013.06.03 18:39:00 -
[32] - Quote
Cipher Jones wrote:It shouldn't be SP at all, and it damn well should be monetary. Consumer laws are different everywhere, but where I live if the service is shut off for whatever reason then you get your bill pro-rated. Quote:.I mean when my ISP decides to fart out for a day, I dont get a reduction on my monthly bill. In any state with a PUC you sure do. I've even received an entire month in states without a PUC for a single days disruption. If your sub was due on the 5th it should now be due on the 6th. That won't happen because it costs CCP money. That's why they give SP. That's why people ask for SP, because that's how its gone down in the past.
If you got a months credit for an outage that was a P/R credit from the provider. Every license agreement for a service provider includes a clause regarding unplanned downtimes because frankly **** happens and they can't guarantee 100% uptime. |
Zane Tekitsu
D.I.C.A.D. Solutions
1
|
Posted - 2013.06.03 19:08:00 -
[33] - Quote
A new booster: Faction Spirits |
Octoven
Phoenix Productions Headshot Gaming
161
|
Posted - 2013.06.03 19:45:00 -
[34] - Quote
Funky Lazers wrote:It's CCPs job to protect their servers. Internet's evironment is violent, everybody knows that. Just like the tank makers make an armor for their tank so it can survive in harsh conditions. If the tank was shot down it's the makers' fault for not making a better armor.
That would be irrelevant if it were in 19**-2000 year, because there was no protection against DDoS attacks at that time.
This is why the EULA clearly absolves CCP of such issues by telling the user that service is not guaranteed 100% of the time. Thus the user knows this going in and should expect disruptions in service from time to time that are beyond the immediate abilities for CCP to fix. As described below. Whether they are responsible or not is irrelevant, as a company they have already informed you that you should expect this and thus they shouldnt feel an obligation to compensate as it has already been disclosed in advance.
"While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures."
Cipher Jones wrote:
In any state with a PUC you sure do. I've even received an entire month in states without a PUC for a single days disruption.
If your sub was due on the 5th it should now be due on the 6th.
That won't happen because it costs CCP money. That's why they give SP. That's why people ask for SP, because that's how its gone down in the past.
Unfortunately in this state no such law exist. In fact the US is horrible for internet. I pay $50 a month for a 8 meg connection when I have friends in other aparts of the country who pay $40 for a 30 meg. Since there is only one provider though, competition isnt high and thus prices are :/ My provider doesn't reimburse me for anything, nor do they contact me when the net will be down for maintenance. Why? Because where would I go to get internet? lol not like I have a choice. |
Major 'Revolver' Ocelot
GRU Special Forces
116
|
Posted - 2013.06.03 19:47:00 -
[35] - Quote
Naomi Hale wrote:Major 'Revolver' Ocelot wrote:Naomi Hale wrote:Wow, did everyone miss the point of this thread.
CRAZY IDEAS FOR GIFTS WE HAVE NO EXPECTATION OF GETTING!
Don't make me do that again, I don't like my voice like this. Pro tip: If your thread title asks "Why free SP?" then people are going to answer the question provided in your title, sometimes without even reading your post. I'm learning that the hard way right now... sigh.
That's usually the best way to learn a lesson I find. It really stays in your head! I love to reload during a battle!-áThere's nothing like the feeling of slamming a long silver missile into a well greased chamber... |
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