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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
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CCP TerrorShark
C C P C C P Alliance
49
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Posted - 2013.06.26 14:53:00 -
[1] - Quote
Hello Apple & EVE fans!
We currently have a defect a few people have sent us in with game icons are rendering incorrectly (funky colours or weird lines if you want to get technical). I've seen examples across inventory and ship icons but nothing specific enough to give us a lead.
This seems to be just on Mac and we cannot get a reproduction in house. Checking on portable and desktop models with a range if different animal name based operating systems we have not seen it here. So I would like to know from you guys if you are
- Still experiencing the issue?
and if so:
- Can you give me as much information about your Mac hardware [OS/Ram/GFx Card/Model] - Let me know how or when it happens - Does clearing your cache fix the issue?
I thank you in advance for your assistance and hopefully we can nail this down and get it sorted for everyone! |
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Tabris Katz
Kid's Logistics Inc League of Infamy
10
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Posted - 2013.06.26 22:01:00 -
[2] - Quote
CCP thank you for looking into this.
To answer you first question, yes I'm still having issues with certain items not having their correct icon appearing. I've cleared the cache several times and it does not fix the problem. As to when this problem first occurred, it happened as soon I download Odyssey and has persisted since then. However the problem is not limited to ship icons, here's a short list:
Ship icons Blueprints (originals and copies) Frozen Corpses (male and female) POS POS structures Stations Stargates Wormholes Sleeper drones
Here's my computer information:
MacBoo Pro (laptop) 13-inch which I bought in early 2011 Processor: 2.3 GHz Intel Core i5 Memory: 4 GB 1333 DDR3 Graphics: Intel HD Graphics 3000 384 MB Operating System: OS X 10.8.4 (12E55)
I hope this information is helpful in recreating the problem so it can be solved |
Luk Beare
Center for Advanced Studies Gallente Federation
0
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Posted - 2013.06.26 22:59:00 -
[3] - Quote
Thanks for working on this problem CCP. I am still having this issue, Tabris Katz's list of affected icons confirms my experience. In addition, normal, non-sleeper drone icons are affected.
This problem occurs constantly, and clearing the cache does not make it go away, however when the cache is cleared, it seem to change the specific look of the glitched icon. As well as funky colours or weird lines, icons sometimes include details of icons from the Mac OS X dock.
Computer information: MacBook Pro (13-inch, Late 2011) 2.4GHz i5 MacBook Pro (MD313LL/A) OS X 10.8.4 4 GB RAM Intel HD Graphics 3000
Thanks again |
Tabris Katz
Kid's Logistics Inc League of Infamy
10
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Posted - 2013.06.27 06:48:00 -
[4] - Quote
I forgot to mention some other effected icons in my previous post. They include hackable structures from Data and Relic sites. |
Dersen Lowery
Laurentson INC StructureDamage
581
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Posted - 2013.06.27 15:02:00 -
[5] - Quote
I wonder if this is at all related to the psychedelic effects I'm now getting in CQ on two of my accounts, where my avatars render with details from other parts of the station they're in, or appear soaking wet, or bright purple, or with metal pipes for hair, or (in once case) striped. Sometimes the colors change if I move the camera around them.
It's great fun, but there does seem to be an issue with textures rendering on the Mac under certain circumstances. I can attach a wealth of screenshots if anyone's interested. Proud founder and member of the Belligerent Desirables. |
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CCP TerrorShark
C C P C C P Alliance
52
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Posted - 2013.06.27 15:45:00 -
[6] - Quote
Thanks! We will follow up on some of this and see if I can get back to you all with some good news. CCP TerrorShark - Team Trilambda - EVE-VR |
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Mysterious Martyr
Universal Mining and Design
0
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Posted - 2013.06.27 18:24:00 -
[7] - Quote
CCP,
Looking forward to this getting fixed!
MacBook Pro 15-inch, Early 2011 Processor 2 GHx Intel Core i7 Memory 4 GB 1333 MHz DDR3 Graphics Intel HD Graphics 3000 384 MB OS X 10.8.4 (12E55)
Clearing the Cache works not at all. In fact, upon clearing the cache MORE weird item icons appeared. Strange I know...
Items in station inventory are most prevalent including:
all ship models all drone models all blueprints and the number keeps growing if i clear the cache
Any and all icons affected in station inventory are also affected in "Selected Item" window when undocked as well as when "Show info" window is opened upon request.
I hope this assists in your search! |
Azrin Stella Oerndotte
The Nommo Insurance Fraud.
74
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Posted - 2013.06.27 21:11:00 -
[8] - Quote
Hm, it might not be the same issue, but I have a problem with overview brackets, instead of a symbol and a colored square, I just get the square. been so for a few weeks now but I haven't been any annoyed by it. picture related
iMac, 2007 CPU: 2.4 Ghz core 2 duo GPU: ATI 2600 HD RAM: 3 GB 667 Mhz DDR2 SDRAM OS: 10.8.4
PS. EVE crashed after login in today, and my UI reset (restarting did not solve it) so I am quite cross with you today. |
Charles RunningHawk
Caldari Provisions Caldari State
1
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Posted - 2013.06.29 21:01:00 -
[9] - Quote
Constant problem since Odyssey with icon graphics.
Affecting some
blueprints ships modules drones POS Hackable Containers NPC icons
Clearing the catch does not help,
Hardware Specs
MacBook Pro 15 inch Early 2011 2 GHz Intel Core i7 4 GB Memory Intel HD Graphics 3000 384 MB / AMD Radeon HD 6490M 256 MB OS X 10.8.4
Screen shots can be found on this post: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=244758 |
Invisusira
The Rising Stars The Initiative.
177
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Posted - 2013.06.29 21:28:00 -
[10] - Quote
Macbook, I'll have to grab the stats later as my wife is using it, but it's every icon that requires client-side 3D rendering causing this to happen. Most modules have 2d icons and are not effected; portraits load 2d renders from the server and are fine, but the icons for most everything else are rendered by the client (unless I'm mistaken?) and have completely broken icons. Core Skills - train em up train em up! |
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Charles RunningHawk
Caldari Provisions Caldari State
1
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Posted - 2013.06.30 03:26:00 -
[11] - Quote
I can get the Icons to change, it's affecting all ship and drone icons. However if I reset the graphics settings the icons all turn black, if I change to optimize for performance, they all turn red patchwork, if I optimize for memory or quality the icons change.
I've tried deleting the cache offline and online to no effect. |
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CCP TerrorShark
C C P C C P Alliance
52
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Posted - 2013.07.02 10:06:00 -
[12] - Quote
I have a reproduction in house here now thanks to your guys help, all the hardware configs and item breakdowns where invaluable.
Passed this along to a programmer to take a dig into so hopefully we will have a solution for this now we can see it in person here at the office. Thanks again to all who took time to message! CCP TerrorShark - Team Trilambda - EVE-VR |
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Torque313
Polyphase Corperation
0
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Posted - 2013.07.02 12:02:00 -
[13] - Quote
Still having the same issue here as well. |
Tabris Katz
Kid's Logistics Inc
10
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Posted - 2013.07.02 16:08:00 -
[14] - Quote
CCP TerrorShark wrote:I have a reproduction in house here now thanks to your guys help, all the hardware configs and item breakdowns where invaluable.
Passed this along to a programmer to take a dig into so hopefully we will have a solution for this now we can see it in person here at the office. Thanks again to all who took time to message!
Thanks CCP TerrorShark!!! |
Caprica -Six
Atlantia Corp
2
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Posted - 2013.07.03 11:32:00 -
[15] - Quote
CCP TerrorShark, same issues as everyone else, specs as follows;
Model Name:MacBook Pro Model Identifier:MacBookPro8,2 Processor Name:Intel Core i7 Processor Speed:2 GHz Number of Processors:1 Total Number of Cores:4 L2 Cache (per Core):256 KB L3 Cache:6 MB Memory:4 GB Boot ROM Version:MBP81.0047.B27 SMC Version (system):1.69f4 AMD Radeon HD 6490M with 256 MB of dedicated GDDR5 memory and an Intel HD Graphics 3000 graphics processor |
Even So
The Scope Gallente Federation
3
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Posted - 2013.07.03 20:32:00 -
[16] - Quote
After the seeing the problems with the icons and having trouble finding where my loadouts were going when I exported them, and finally finding them inside the tansgaming folder - inside the eve online.app - inside the contents folder - inside the main eve online.app and not in library - application support - Eve online - P_drive like is told everywhere I look, I figured that something must be wrong with my client.
So I went through and deleted every reference to eve that I could find and deleted the whole eve app folder. Then I redownloaded everything.
Now it does place the load outs where eve developers say it is suppose to go.
The reason I'm posting here instead of other threads is because now, instead of my icons being scrambled, they all show the same thing, which seems to be an upside-down mirrored tiny screenshot of something to do with Adobe CS2.
Screenshots http://imageshack.us/photo/my-images/526/vt5e.png/ http://imageshack.us/photo/my-images/856/nc4.png/ http://imageshack.us/photo/my-images/197/6phc.png/
Another good thing came of it, I can now take screenshots properly :)
Shift - Option - 3 for those who didn't know
My Macbook pro 10.7.5 2.8 ghz intel core i7 4gb Intel HD Graphics 3000 384 MB graphics with 13" monitor
I also in my researching and experimenting, found out about a program called Vitality, a mac character planner from this post, https://forums.eveonline.com/default.aspx?g=posts&t=233980, and I found out that EFT works well with any type of wine for mac, as long as you manually create the EVE/Fittings folder inside the Mac HardDrive/Users/"your profile name" folder and manually copy the load outs from eve there and back. Trying to get EveHQ to work since I prefer it but no success so far since I cant figure out how to install the sql runtime that EveHQ requires inside the same wine as EveHQ |
Liam Inkuras
Justified Chaos
334
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Posted - 2013.07.04 18:26:00 -
[17] - Quote
Hey thanks so much for looking into this CCP, I have the same issues with my late 2011 MacBook Air. I'm not at home at the moment so I don't have the exact specs, but I will update this post later with the info. Until then, here is a list of the items the glitch affects:
All ships Blueprints Corpses Drones POS modules Stargates Wormholes Acceleration Gates
Will update when I get home and check more.
Thanks again for looking into this I wear my goggles at night.
Any spelling/grammatical errors come complimentary with my typing on a phone |
Tanewha Todako
The Double Rainbow Butterflies The BEA's - Unintended Consequences
0
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Posted - 2013.07.05 11:09:00 -
[18] - Quote
Thanks for getting around to looking into this CCP.
As stated by those above I am having problems with the icons for a growing number of things.
- All ships - All drones - Blueprints - Stations - POS - POS arrays etc
I have cleared the cache to no effect. Reinstalled the client to no effect.
I am running:
Macbook Pro 15" Late 2011 2 GHz i7 8 GB Ram Graphics - AMD Radeon HD 6490M 256 MB OS X 10.8.4
Further to the above problems and I am not sure it is related, but now when I try and open my client the game does not launch at all. I get the launcher screen, click play and the game appears to open however there is nothing displayed on screen. The computer appears to be working harder, as usual when running eve (Ram is used, fans work harder etc) but nothing happens at all. I cannot access the menu by pressing escape and the only way to close the program is to force quit.
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Chipchase
Technicks
0
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Posted - 2013.07.08 10:20:00 -
[19] - Quote
I got this same problem. Just downloaded the client onto this machine again after a 12 month break.
Processor 2 GHz Intel Core i7 Memory 16 GB 1333 MHz DDR3 Graphics AMD Radeon HD 6490M 256 MB Software Mac OS X Lion 10.7.5 (11G63)
Game plays great, just the icons are all mostly corrupted. |
Templar Knightsbane
Ministry of War Amarr Empire
32
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Posted - 2013.07.09 13:00:00 -
[20] - Quote
I also have this problem
2006/7 Mac G5 2x2.66 intel dualcore ATI 5770 Raedeon 5GB RAM
Icons on killmails along with some of the other issues others have descibed,
Icons show up fine when using the market but then the same icon wont show on a killmail for example.
Thanks for looking into this! |
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Invisusira
The Rising Stars The Initiative.
178
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Posted - 2013.07.11 04:59:00 -
[21] - Quote
Any word on progress? Glad to hear you've reproduced it in-house. Core Skills - train em up train em up! |
Massey Don
Semper Ubi Sub Ubi
29
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Posted - 2013.07.13 19:39:00 -
[22] - Quote
Still experiencing problem on Macbook Air, 4GB RAM, Intel 4000, 10.8.4 |
Eight Bit NES
State Protectorate Caldari State
0
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Posted - 2013.07.14 05:18:00 -
[23] - Quote
Happens for me too, seeing funky corrupted looking icons all over the place. 2011 macbook pro 13", i5 processor, intel HD 3000 |
Invisusira
The Rising Stars The Initiative.
179
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Posted - 2013.07.18 21:28:00 -
[24] - Quote
Guys, can we please put some priority on getting this bug resolved??
Your flagship MMO of ten years looks. like. ASS. Core Skills - train em up train em up! |
Albert Kicker
Technicks
0
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Posted - 2013.07.19 11:25:00 -
[25] - Quote
I got this problem - any chance of an ETA on the fix please? |
Peter Qaesar
EVE University Ivy League
0
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Posted - 2013.07.19 14:53:00 -
[26] - Quote
Experienceing the same issue. My glitches seem to pretty consistent though. I am getting so accustomed to it now so that I can pretty well identify some objects just from the glitched icon. I think I will miss it when it is fixed..
BTW I havent seen anyone report this, but my glitches show not just pixels and wierd textures, but, depending on the item, I will get pictures of planets (for some celestial objects) or icons from around my computer (like the mumble headset, or the firefox logo). My personal favorite is what I like to call the vampire dev. He wears the hooded robe and hangs from the ceiling with his nose just peeping under the top of the frame.
Thanks for all the hard work, and cheers! Peter Q. |
Elizabeth Aideron
GoonWaffe Goonswarm Federation
103
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Posted - 2013.07.19 20:55:00 -
[27] - Quote
I've gotten the computer icons as well. |
Arthur Aihaken
The.VOID
50
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Posted - 2013.07.21 00:28:00 -
[28] - Quote
Thought I'd managed to dodge this one, but it now seems like I've got a handful of corrupted ship icons as well (rendered in a nice shade of "puke"). |
Templar Knightsbane
The Konvergent League Sev3rance
61
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Posted - 2013.07.21 11:16:00 -
[29] - Quote
Any news on when this fix being in the pipeline? Pls |
Arthur Aihaken
The.VOID
81
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Posted - 2013.07.25 08:18:00 -
[30] - Quote
*Bump*... Any progress CCP? |
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