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WTH Happened to CCP Customer Support ?

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Author	Thread Statistics \| Show CCP posts - 0 post(s)
Callyuk Thundercats The Initiative. 3	Posted - 2013.07.03 12:59:00 - [1] - Quote It takes 700 % longer for them to answer any petition today than it did in 2009 How Freighters are ganked with new flagging system. http://www.youtube.com/watch?v=wdq5in9fR-Y
Ramona McCandless The McCandless Clan Turing Tested 554	Posted - 2013.07.03 13:01:00 - [2] - Quote Callyuk wrote: It takes 700 % longer for them to answer any petition today than it did in 2009 You are complaining 700% more often " Ramona McCandless, you're my hero." - Domanique Altares, Rifterlings, Point Blank Alliance Tell The Others
Elecktra Blue Thunderwaffe Goonswarm Federation 18	Posted - 2013.07.03 13:08:00 - [3] - Quote Callyuk wrote: It takes 700 % longer for them to answer any petition today than it did in 2009 If you got ISK for every complaint since we ganked you, you could probably already afford another freighter. Miniluv Minister
flakeys Interstellar Corporation of Science and Technology Interstellar Confederation 1211	Posted - 2013.07.03 13:08:00 - [4] - Quote I think that is a HUGE overstatement. It is fact that they are ONLY 699.99 % late . We are all born ignorant, but one must work hard to remain stupid.
Rico Minali The Straw Men 1290	Posted - 2013.07.03 13:09:00 - [5] - Quote The logs didn't show anything anyway, ccp hope this doesn't affect your enjoyment of the game so basically suck it up. Just like everyone else. Trust me, I almost know what I'm doing.
Benny Ohu Chaotic Tranquility Casoff 1172	Posted - 2013.07.03 13:18:00 - [6] - Quote they too busy moderating whiny waste-of-space forum threads
Liafcipe9000 Smeghead Empire 7312	Posted - 2013.07.03 13:27:00 - [7] - Quote they tried to contact customer support about this issue and will be with you shortly. You may gain the knowledge, but you will lose your belief, with all its mystery and comfort. If there was proof, absolute and certain, there is an afterlife, why not quit this life, and be done with it? Ponder about these things all your life, and you're a philosopher. Compress these ponderings into a couple of pages, and you'll go mad.
bloodknight2 Talledega Knights PLEASE NOT VIOLENCE OUR BOATS 100	Posted - 2013.07.03 14:16:00 - [8] - Quote Hamster needs nap too.
Unsuccessful At Everything The Troll Bridge 4865	Posted - 2013.07.03 15:56:00 - [9] - Quote Have you tried petitioning the long petition wait times? Maybe even email CCP support about the petition for the long petition wait times. Then maybe petition the email about the petition for the long petition wait times. Then make a support ticket about the petition for the email about the petition for long petition wait times. Then make a thread on the forums about the long wait times for the support ticket for the petition about the email about the petition for the petition about long petition wait times. Then flag the thread on the forums about the long wait times for the support ticket for the petition about the email about the petition for the petition about long petition wait times, and when an ISD responds, ask him about the support ticket about the petition for the email about the petition for long petition wait times. *Since the cessation of their usefulness is imminent, may I appropriate your belongings?*
Abrazzar Vardaugas Family 2101	Posted - 2013.07.03 17:03:00 - [10] - Quote EA took over. Sovereignty and Population New Mining Mechanics
Beekeeper Bob Beekeepers Anonymous 682	Posted - 2013.07.03 19:25:00 - [11] - Quote Callyuk wrote: It takes 700 % longer for them to answer any petition today than it did in 2009 Perhaps Mintchip showed them 700 more pictures..... I too am excited about trading playability for more lag and shiny pictures.....:( Petition for a Minimum bounty of 10 mil. Prevent useless bounties!
Setaceous Nexus Prima 149	Posted - 2013.07.03 20:38:00 - [12] - Quote How many more players are there now compared with 2009? What's the Entitlement* ratio? *Entitlement Ratio = Number of tickets logged for "That's not fair" vs Number of tickets logged for actual issues.
Azami Nevinyrall Carbon Circle Tactical Narcotics Team 1054	Posted - 2013.07.03 20:54:00 - [13] - Quote You apparently didn't get the memo. That's a new microtransaction that's been introduced. $5 per petition, otherwise you'll be ignored! I'm not entirely clear on the point of this, but I do have a sudden urge to jump in a catalyst and blow up a miner. Twitter! - @AzamiNevinyrall I'm half expecting a ban for this post.
Cindy Marco Expanse Security 128	Posted - 2013.07.03 21:28:00 - [14] - Quote If they automatically rejected ship loss petitions I think we would see much faster response times.
Xessej Darqsyde Exploration Limited Mass - Effect 22	Posted - 2013.07.03 21:31:00 - [15] - Quote Hold on, CCP has customer support? I thought they just deleted all petitions and laughed at the nubs who sent them in.
Callyuk Thundercats The Initiative. 6	Posted - 2013.07.04 06:08:00 - [16] - Quote I remember back in the day if u petitioned something the next am my time business hours Iceland time you would have a response (2-3 days tops) now it takes weeks. Test Ship Reimbursement was quicker than CCP'S current petition system and that's not acceptable LOL How Freighters are ganked with the new flagging system. http://www.youtube.com/watch?v=wdq5in9fR-Y Theres a gear at the bottom right in every YOUTUBE video use it
Kaarous Aldurald ROC Academy The ROC 365	Posted - 2013.07.04 06:15:00 - [17] - Quote I'd wager the petition system would be faster if people wouldn't clog it full of hurt feelings. I mean, think about it. They actually do have to take the time to read and reply to all of these. Figures that it's been about a year since James 315 got started, and bingo, you have your answer. "Bumping is griefing, they should be banned!" is probably about 80% of the petitions they recieve. I'd be surprised if they don't have a form letter for it by now. Not posting on my main, and loving it.-á Because free speech.-á
Lipbite Express Hauler 702	Posted - 2013.07.04 06:16:00 - [18] - Quote They fired 25% of employees couple years ago and somehow I think they didn't hire new people (accumulating money instead - to be ready for new Jita riots and shrinking of subscriptions amount).

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