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Thread Statistics | Show CCP posts - 18 post(s) |
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CCP Gangleri
C C P
C C P Alliance
133
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Posted - 2013.08.12 13:49:00 -
[1] - Quote
I'm happy to announce that you can now try out Odyssey 1.1 on Singularity, in addition to quite a bit of content (see Features and Ideas forum) this release also contains some deep changes beneath the surface which is what we in Team Shapeset (CCP Sputnik, CCP Necrogoat, myself and CCP Mephysto) want to talk to you about.
Rough outline of the changes being discussed in this thread:
GÇóNew branch architecture - In order to facilitate development efficiency the way code is
managed (branch architecture) within CCP has been changed.
GÇóRemoved Nasty - Code refactoring to remove Nasty, a system as old as EVE and very aptly named.
GÇóNew build system - To accommodate the above changes Shapeset had to set up a new build system,
the previous one relied on Nasty and would never have been able to support the increased
output required to fully realize the benefits of the new branch architecture. This is the part we are responsible for.
These changes have been in development and testing internally for a while but the real crucible for changes like this is usually in public testing since there is just no way for us to replicate all the different system configurations out there; in short we beseech the good people that frequent Singularity to let us know if things are really OK.
What should you look out for?
GÇóUse the Windows installer and connect to Singularity, post any issues you run into.
GÇóUse the Mac installer and connect to Singularity, post any issues you run into.
GÇóConnect to Singularity using an existing test install, post here if you have any problems updating the client or connecting.
GÇóConnect to Singularity using a copied Tranquility client, post here if you have any problems updating the client or connecting.
Please note that in all the above use cases you will need to manually point the client to Singularity because this is a release candidate build that is set to connect to Tranquility by default, see this wiki entry for instructions. Please post here if you need any further help connecting to Singularity, also note that we are not asking everyone to run all four scenarios but if you are posting feedback please mention which OS version you are using and how the client was installed or updated.
What about other issues?
Any issues or anomalies that occur once the client is started up and connected to a server are unlikely to be caused by the changes listed above and we'd prefer to keep the discussion in this thread focused. If it's anything short of catastrophic failure like repeatable client crashes or lock ups we're probably not going to be of much use resolving them. I recommend starting a separate thread (in Test Server Feedback forum) on such issues to reach the developers involved or checking out the general feedback and bug reporting threads for this build.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
133
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Posted - 2013.08.12 14:13:00 -
[2] - Quote
Known issues:
Mac repair payload is wrong so the launcher will attempt to download 7GB, we recommend using the installer instead until we have fixed this.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
133
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Posted - 2013.08.12 15:36:00 -
[3] - Quote
Singularity was put into VIP for a while to let it recover, we're now planning to adjust the log in queue size and remove VIP again.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Explorer
C C P
C C P Alliance
1689
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Posted - 2013.08.12 17:52:00 -
[4] - Quote
Evelgrivion wrote:What does/did Nasty do? It was the custom-made / in-house-built importing and dynamic reloading mechanism for CCP Stackless Python. It was needed at the time but by now Python has improved its framework to the point that there are more benefits in being able to use standard tools that use the standard import mechanism.
Erlendur S. Thorsteinsson | Software Director | EVE Universe, EVE Online // CCP Games | @erlendur |
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CCP Necrogoat
C C P
C C P Alliance
114
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Posted - 2013.08.13 10:29:00 -
[5] - Quote
Tiberius Patterson wrote:Xessej wrote:CCP Gangleri wrote:Rough outline of the changes being discussed in this thread:
GÇóNew branch architecture - In order to facilitate development efficiency the way code is
managed (branch architecture) within CCP has been changed.
Are you guys really using a custom source control system or do you mean you just switched products? From what they were saying, it was a custom system. Then again, I'm not a dev or a developer, so I might have misinterpreted what they said wrong. From what I could gather, Python (at the time) didn't have everything they needed so they developed a custom system called Nasty. Now that Python has everything they need, they no longer need the custom system.
These are two separate things.
First, we changed the branching structure (we use Perforce and have done for a long time). This means that when you make a change in your local development branch it takes a slightly different route through staging branches before it ends up on TQ.
Second, Tiberius is correct, we used to need Nasty but now don't. Removing it means that our code looks like the regular Python code you'll find in any open source project, meaning that we can use tools built by the community instead of rolling our own everything.
Also, CCP Gangleri has just deleted the launcher payload for Mac, as it wasn't working and was the source of issues people were having with Mac when they installed via the launcher. Currently the method to use is the installer.
QA Engineer | Team Cobra Kai |
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CCP Gangleri
C C P
C C P Alliance
139
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Posted - 2013.08.14 11:24:00 -
[6] - Quote
Mara Rinn wrote:CCP Necrogoat wrote:Also, CCP Gangleri has just deleted the launcher payload for Mac, as it wasn't working and was the source of issues people were having with Mac when they installed via the launcher. Currently the method to use is the installer. This answers the question I came here to ask, which was about the "Data package unavailable / The server you are connecting to doesn't have a published update package" message :) So installer it is. Maybe I can get Singularity patched up to date before Odyssey 1.1 is release ;) Though ... what do you mean by "installer"? The current documentation described using a copy of a pre-installed Tranquility client, or downloading a 180MB "launcher" system: http://wiki.eveonline.com/en/wiki/Singularity#Mac:_Sisi_Launcher_ToolThere is no indication of an "installer" for a Singularity client on that page. Update: the installer is linked from the first post of this thread https://forums.eveonline.com/default.aspx?g=posts&m=3479475#post3479475 and is a 7.71GB download. Update: still getting the "Data package unavailable" message 
I should have clarified earlier, sorry for the inconvenience. With no payload the launcher will fail on client verification but you can bypass it by starting the client directly, here is an example Terminal command (assumes you are in the client installation directory):
./[your EVE install].app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
139
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Posted - 2013.08.14 11:33:00 -
[7] - Quote
Gilbaron wrote:a slightly different question:
i have never heard of your team before
is this a one time thing were you guys were gathered for ? or have you been working on other stuff in the background for a long time ?
do you guys have some future projects ? what have you done in the past ?
We are the build team for EVE client and server, pretty recently formed in our current incarnation but essentially the same people for a few years now (except CCP Necgrogoat who joined pretty recently). Every client and server update is assembled by systems we develop and maintain.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
139
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Posted - 2013.08.14 15:30:00 -
[8] - Quote
Balthazar Lestrane wrote:Is there ever going to be a fix so we don't have to download a 7 gigabyte file to get on SiSi? My internet has data caps that I can't get around and there's only so many place nearby that have free wifi and it would take upwards of 6 or 7 hours to get the installer 'cause their speeds are pitiful. 
Yes, I have found what was wrong with the payload and we are working on making a new one available. If you already applied the update via the launcher you can fix your client using these steps:
- right click the client, show package contents
- browse to /Contents/Resources
- rename the EVE Online package here to 'bad package'
- show package contents on 'bad package'
- repeat step 1 and 2
- repeat step 1 and 2 (this is not a typo)
- open another Finder window and browse to the 'bad package' there
- move the EVE Online package from the first Finder window to the second one
- delete 'bad package'
- close both Finder windows
- open client, remember that you will need to use the Terminal to point it to Singularity
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Habakuk
C C P
C C P Alliance
715
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Posted - 2013.08.15 11:09:00 -
[9] - Quote
Amhra Rho wrote:Singularity launcher error - will not proceed past the following error upon attempting a login: Quote:Sorry, but an error occured while processing your request.
Error code: 3263CCB5-0487-4EB0-8932-9262EC5FEA3A
Yeah, something broke - we are investigating.
CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0
Bug reporting | Mass Testing |
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CCP Habakuk
C C P
C C P Alliance
716
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Posted - 2013.08.15 12:05:00 -
[10] - Quote
CCP Habakuk wrote:Amhra Rho wrote:Singularity launcher error - will not proceed past the following error upon attempting a login: Quote:Sorry, but an error occured while processing your request.
Error code: 3263CCB5-0487-4EB0-8932-9262EC5FEA3A Yeah, something broke - we are investigating.
And fixed.
CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0
Bug reporting | Mass Testing |
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CCP Gangleri
C C P
C C P Alliance
146
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Posted - 2013.08.17 12:33:00 -
[11] - Quote
We're still working on the Mac launcher payload generation, ran into more problems than expected. Will update Singularity again as soon as possible.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
146
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Posted - 2013.08.18 12:21:00 -
[12] - Quote
Jonny Copper wrote:CCP Gangleri wrote:Known issues: Mac is not available to be updated via the launcher, in the meantime you can use the installer. To bypass the launcher use this workaround:
- open Terminal
- type one '.' into the terminal window
- drag the Sisi install into the Terminal window
- paste this to the end of the line: /Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
- you should now have a command that looks roughly (the path may differ) like this: ./EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
- run the command
Bulk data is not included in this client version so it will be fetched from the server, depending on load this can take a while. The server is at the moment lagging a lot and we restricted access to the server for a bit. Tried this work around, it worked but opened up to buckingham by default, I looked at the cider file, and there is no "/server" line to change from /server:87.237.38.69 to /server:87.237.38.50 Also gave me incompatible build, which I suppose is normal, just wanted to put it out there. Any ideas?
If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
146
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Posted - 2013.08.18 14:45:00 -
[13] - Quote
Jonny Copper wrote:CCP Gangleri wrote:
If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following. There was an unexpected error while retrieving update status: Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found Do you want to go to support page?
Are you using an old Singularity install? It's trying to get a rather old file that isn't available anymore so it's unlikely to ever work properly, I'd recommend getting the installer linked in OP unless you are on a limited connection.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Habakuk
C C P
C C P Alliance
717
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Posted - 2013.08.18 15:09:00 -
[14] - Quote
A new patch is available on Singularity, which should fix several problems, but unfortunately it has also a new problem:
The patch includes several duplicated files, which cause a 2.36GB download. Feel free to skip this patch, if your download volume is restricted.
It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.
Regarding downloading bulkdata: It might be necessary to delete the cache of the client once, if the client is downloading bulkdata each time.
CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0
Bug reporting | Mass Testing |
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CCP Gangleri
C C P
C C P Alliance
146
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Posted - 2013.08.19 17:22:00 -
[15] - Quote
Mara Rinn wrote:Jonny Copper wrote:CCP Gangleri wrote:
If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following. There was an unexpected error while retrieving update status: Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found Do you want to go to support page? Same here. When issuing the previously functioning command line: /Applications/EVE\ Online\ Singularity.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50" I'm getting the following: EVE Online wrote:There is a new build available. Would you like to download it now?
The build is 17.2 MB in size. I click the "Yes" button: EVE Online wrote:There was an unexpected error while retrieving update status:
Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server.
Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found
Do you want to go to support page?
So same error as Jonny Copper and my Singularity client is only a day or two old. I'll go download the installer again, but that means eight hours of waiting :) PS: when I click the button to go to the support page, the client disappears and leaves a message in the "log": cider wrote:cider[37656:495b] Unable to minimize from fullscreen
I have finally been cured of the dumb and figured out what this is, the client is out of date and is therefore trying to look for the old fallback patching mechanism. We no longer build these so the data it gets is outdated, you should not get this error if the client you are using matches the server you are trying to connect to.
In any case I'm in the middle of updating Singularity with the latest client build, this time all build related issues should be solved so Mac users should be able to use the launcher and windows users should not get huge patches that don't work on XP.
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
146
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Posted - 2013.08.20 23:05:00 -
[16] - Quote
There is now a new version up, this time the Mac payload is really fixed. Sorry about the mix up, last couple of weeks have been hectic. For those that already patched their Singularity client on Mac and want to avoid downloading another massive payload please follow these instructions before connecting to Singularity.
- right click the client, show package contents
- browse to /Contents/Resources
- rename the EVE Online (broken icon) package here to 'bad package'
- show package contents on 'bad package'
- show package contents on 'EVE Online'
- browse to /Contents/Resources to find another 'EVE Online'
- open another Finder window and browse to the 'bad package' (steps 1 & 2)
- move the EVE Online package from the first Finder window to the second one
- delete 'bad package' (move to trash)
- the path you should end up with is: EVE Online/Contents/Resources/EVE Online/Contents/Resources/transgaming/c_drive/...
- launch the client normally, if the launcher tries to download an unreasonable amount of data please close it and double check the path in step number ten
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Gangleri
C C P
C C P Alliance
147
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Posted - 2013.08.23 14:45:00 -
[17] - Quote
The 583835 message is only given to you if you bypass the launcher by starting the client directly and have an out of date client, the client will attempt to fall back to an outdated method of updating that is no longer in use since the launcher was introduced.
I do not know why your installation is being reported as broken, is this a system error message or a launcher one? It sounds like a system error in which case there isn't much I can do to help other than suggest you get a fresh Sisi install by either copying your Tranquility one and connect it to Singularity (small download) or get a fresh install (large download). In either case this wiki article should come in handy:
https://wiki.eveonline.com/en/wiki/Singularity
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development:
https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Habakuk
C C P
C C P Alliance
718
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Posted - 2013.08.23 16:59:00 -
[18] - Quote
The last Singularity resulted unfortunately in a broken client.  We reverted this client and everything should work again.
For those who patched to the broken version: Kill all EVE processes through the task manager and then start the launcher again. Unfortunately the launcher cannot be started while broken EVE processes are hanging around.
CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0
Bug reporting | Mass Testing |
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