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Constantly freezing up

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Author	Thread Statistics \| Show CCP posts - 17 post(s)

CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 24	Posted - 2011.10.28 09:59:00 - [1] - Quote Hey there, if you're having client issues, please file a petition under the "technical" category. Do you have the latest system updates installed? Have you experienced this playing video in fullscreen? When the client freezes do you lose complete control of the system other than the mouse? (I'm aware of a pre-existing issue in Snow Leopard around these symptoms) In the mean time, have you tried looking in your console? from Applications - > Utilities -> Console Filter on "OutputDebugStringA" and see if you have any exceptions at the time the client freezes. Let me or the GMs know about them :)


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 75	Posted - 2011.12.05 09:51:00 - [2] - Quote Hi all, I can't agree with you more that this issue is very important, to you and to me and by extension, CCP. There will be an update tomorrow with fixes to some of the issues you are all experiencing. If you are still experiencing this after Tuesday downtime, please reply in this thread and together we can get this fixed. I haven't experienced this yet and I work on my mac everyday and without experiencing it, It's difficult to get it fixed and make sure it's been fixed. So in the short term some more information about this bug would really help me: 1) Are you playing in windowed mode? 2) Are you playing in fullscreen and CMD + Tab'ing? 3) What is the specification of your machine? 4) What version of OS X are you using? Lastly if some of you could make bug reports with cider logs, it would help me greatly.


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 76	Posted - 2011.12.07 15:03:00 - [3] - Quote I didnt notice this freeze untill i used the clonemaker, are any of you using multiple clients? If you wait long enough does the client eventually crash?


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 130	Posted - 2012.02.07 13:58:00 - [4] - Quote I've spent some time looking into this and we've made some progress, we know the code that is causing the issue, but we're not sure how to reproduce it. So far i've been able to do this by having a lot of players shoot me on sisi for a long period of time. If there are any of you who can give me a clue as to what is most likely to cause this freeze, it would help me a lot. To the first player to give me reproduction steps that works everytime and doesn't take several hours, I will give you any ship, with any fitting on singularity and all the skill-points to use them.* * Only modules and ships that are available to players on TQ


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 141	Posted - 2012.03.13 15:38:00 - [5] - Quote Please can you all comment on the severity of this issue since Crucible 1.5? Has it improved, its it worse?


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 141	Posted - 2012.03.14 18:19:00 - [6] - Quote Joe Hoe wrote: Eve still freezes within 30secs as soon as I run a bit torrent client at the same time as Eve. I did attempt this using uTorrent and succesfully obtained a new copy of ubuntu. This didnt do it for me. Next up I tried throttling my bandwidth to 56k speeds and increasing latency to see if that was the scenario encountered, this also did not freeze my client. Interestingly another user suggested that renaming or deleting your EVE Online folder from: ~/Library/Application Data/ Alleviated the problem. This action will remove all your settings, cache and defaults. Did any of you attempt this and did it alleviate the issue?


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 142	Posted - 2012.03.16 15:31:00 - [7] - Quote Joe Hoe wrote: CCP Konflikt wrote: Joe Hoe wrote: Eve still freezes within 30secs as soon as I run a bit torrent client at the same time as Eve. I Interestingly another user suggested that renaming or deleting your EVE Online folder from: ~/Library/Application Data/ Alleviated the problem. This action will remove all your settings, cache and defaults. Did any of you attempt this and did it alleviate the issue? Do you mean ~Users/User/Library/Application Support/ I have no ~/Library/Application Data/ folder anywhere , and ~/Library/Application Support/ has no Eve folder yes


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 142	Posted - 2012.03.16 15:36:00 - [8] - Quote Wulkans wrote: If it still does not help, just ask people to bring their freezing macbooks to the fanfest. I'm open to this suggestion, If you bring a laptop to fanfest and can show this to me (and dont mind me doing some debugging on it) I will try and get this resolved.


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 155	Posted - 2012.06.25 15:44:00 - [9] - Quote There were some fairly major changes under the hood with today's patch, can some of you comment on how you are affected by freezes currently (after 06/25/2012) ? CCP Konflikt Technical QA Tester Team Synergy


CCP Konflikt CCP Engineering Corp CCP Engineering Alliance 155	Posted - 2012.06.25 16:17:00 - [10] - Quote What version of OSX are you using? CCP Konflikt Technical QA Tester Team Synergy



CCP Snorlax C C P C C P Alliance 436	Posted - 2014.02.27 18:45:00 - [11] - Quote Sulindra wrote: While the problem for me logging in is fixed, I still constantly have issues docking and undocking from stations. I must use the star map when I do so or else the client flickers and freezes. I believe we've finally tracked down this issue and I hope to have a patch out on Monday. CCP Snorlax - Senior Software Engineer - Team RnB


CCP Maxwell C C P C C P Alliance 5	Posted - 2014.04.29 11:55:00 - [12] - Quote Dero de'Asketh wrote: Skyrim Hakonnen wrote: Logged in first time OK. Undocked and got variation of this error. Logged back in, in space. Same error. Exactly the same -- as soon as I hit vacuum the GUI froze. Also, ping times on another machine went through the roof when this happened. Also running 10.7.5 -- possible connection? Could you try disabling the audio and see if the issue persists? It would be helpful to know if disabling the audio helps with this issue.


CCP Sledgehammer C C P C C P Alliance 162	Posted - 2014.07.29 16:02:00 - [13] - Quote Hi guys, I just wanted to inform you that I am actively looking at this issue. I will update this thread as and when I have more information or any questions for you all. Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 164	Posted - 2014.08.14 13:29:00 - [14] - Quote Patrios Nolen wrote: Same Problem here, freezes every day. I turned off UI-Scaling, after someone pointed that out, but that didn't help. My Setup: iMac late 2013 16gb memory newest version of OSX (10.9.4) Running mostly two clients, sometimes three in window mode. It is always only one client wich freezes. I am using optimized graphic settings. It is really annoying, when the fight just starts over, and you stuck cause of a damn freeze. Already lost several Ships on that way. Please help! Edit: Just recognized, that the problem often happens, when I close a client. The other open Client crashes nearly instantly after closing another... The freeze that you are encountering when closing one client may be fixed by using clonemaker to set up multiple clients. Please check here for instructions. Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 164	Posted - 2014.08.14 13:29:00 - [15] - Quote I want to state that I am still looking into this issue but as Vincent mentioned it's very hard to track down. Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 296	Posted - 2014.10.06 11:36:00 - [16] - Quote Travis Keikira wrote: Step 1: Log into your toon Step 2: Hit escape and go to the CHAT tab Step 3: Under VOICE SETTINGS uncheck EVE VOICE ENABLED Step 4: $$$$$ Step 5: Play eve with no crashes This is what worked for me. I was having hard client crashes every 20 min almost to where the game was unplayable. Did steps 1-5 and havnt crashed once in over a week. Good luck to all. 7o This is really valuable, thanks very much! Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda


CCP Sledgehammer C C P C C P Alliance 297	Posted - 2014.10.07 16:30:00 - [17] - Quote Toaulk Rokbyter wrote: Not sure if that helps the devs figure it out or not, but I know when i'm troubleshooting a problem, the smallest pieces are appreciated. Every little helps! Graphical QA Analyst \| EVE Quality Assurance \| Team TriLambda

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