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Tgaru
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Posted - 2006.01.07 17:46:00 -
[1]
Much as I feared, those of us who made the mistake of not keeping an updated email address are going to have their accounts seized by CCP.
Instead of simply being able to prove that I am the payer on the account and have been for months, CCP is demanding that people with lapsed email addresses jump through ALL the following hoops:
1. Your old, currently registered and inactive e-mail address. 2. Your current active and working e-mail address, for us to register to your account. 3. The last six digits and expiration date on your registered credit card's number, if your account is paid for with a credit card. 4. The cd-key registered to your account if your account was registered with a game box cd-key. 5. Any additional information you have, for example birthday, address and location registered to the account if the above does not apply to your account.
This is an absolute travesty. This is all being done with ZERO evidence suggesting my accounts in question have been hacked or compromised in any fashion beyond the mere lapsing of email address information.
I know many of you wanted to give CCP the benefit of the doubt yesterday because the jury was still out on how flexible CCP would be for those who had let their active email addresses lapse. You all flamed me for being hard on them. The mods even issued a warning yesterday to my account.
I think the jury just came back and the verdict the customers must return is GUILTY AGAINST CCP on the charge of not only labeling innocents like me as theives even though credit card information on the account CLEARLY shows a long paying history on my behalf, but morever they are guilty of the simple crime of not giving people even the slimmest benefit of the doubt.
As far as I'm concerned, if I dont get access to these accounts I'm canceling them all. I'm also contacting an attorney because at this very moment CCP is committing credit card fraud by leaving at the active payer, MY CREDIT card information, whilst denying access to the accounts in question.
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Furrycheeky
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Posted - 2006.01.07 17:48:00 -
[2]
Edited by: Furrycheeky on 07/01/2006 17:49:03 All of that information should be easy to supply to them, then you can get on playing. I don't see the problem, they are only trying to protect your account.
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Leno
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Posted - 2006.01.07 17:48:00 -
[3]
they are doing it to help you and ensure that it really is you and your account does not actually get stolen. If it is you and you dont know that information then this is the least of your worries. --------------- RIP - Smoske, My Friend
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Galinuva
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Posted - 2006.01.07 17:49:00 -
[4]
Edited by: Galinuva on 07/01/2006 17:52:01 Edited by: Galinuva on 07/01/2006 17:50:50 Edited by: Galinuva on 07/01/2006 17:49:45 1ST
Can I have your stuff?
EDIT - not 1st :(
As the people above said, what is difficult in providing the information YOU supplied/issued when becoming a customer of CCP?
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netochka
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Posted - 2006.01.07 17:50:00 -
[5]
AS a student of law id like to point out sevral things.
Should u not be abel to supply the information u and ccp cannot prove u are the owner of the account.
Second, CCP's EULA clearly states they can seize/ban/suspend any account without question for any reason they see fit, when u started playing u agreed to this.
i suggest in future u read the EULA before makinga fool of urself
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Gal Amat
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Posted - 2006.01.07 17:50:00 -
[6]
Originally by: Tgaru Much as I feared, those of us who made the mistake of not keeping an updated email address are going to have their accounts seized by CCP.
Instead of simply being able to prove that I am the payer on the account and have been for months, CCP is demanding that people with lapsed email addresses jump through ALL the following hoops:
1. Your old, currently registered and inactive e-mail address. 2. Your current active and working e-mail address, for us to register to your account. 3. The last six digits and expiration date on your registered credit card's number, if your account is paid for with a credit card. 4. The cd-key registered to your account if your account was registered with a game box cd-key. 5. Any additional information you have, for example birthday, address and location registered to the account if the above does not apply to your account.
This is an absolute travesty. This is all being done with ZERO evidence suggesting my accounts in question have been hacked or compromised in any fashion beyond the mere lapsing of email address information.
I know many of you wanted to give CCP the benefit of the doubt yesterday because the jury was still out on how flexible CCP would be for those who had let their active email addresses lapse. You all flamed me for being hard on them. The mods even issued a warning yesterday to my account.
I think the jury just came back and the verdict the customers must return is GUILTY AGAINST CCP on the charge of not only labeling innocents like me as theives even though credit card information on the account CLEARLY shows a long paying history on my behalf, but morever they are guilty of the simple crime of not giving people even the slimmest benefit of the doubt.
As far as I'm concerned, if I dont get access to these accounts I'm canceling them all. I'm also contacting an attorney because at this very moment CCP is committing credit card fraud by leaving at the active payer, MY CREDIT card information, whilst denying access to the accounts in question.
dude, you're an idiot.
as to contacting an attorney, you've first gotta prove to ccp that it IS your credit card. and if you haven't updated your information with them, what they're doing is keeping your information secure, because you may well be someone else. and if the instruction on the card is to keep paying, that's YOU that's done that, not CCP. YOU let it slip. they're being secure. grow the **** up you retard
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Macro Slasher
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Posted - 2006.01.07 17:51:00 -
[7]
I'd ask for all your stuff.. But you can't access it to be able to give 
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Atum
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Posted - 2006.01.07 17:53:00 -
[8]
Sorry... I feel no sympathy. I was one of the ones who had his password jumbled, but unlike you/others, I used a current/non-bogus email address (getting the occasional newsletter in my mail makes the work day go by quicker). All of the info CCP is asking for is legitimate to make sure that you are really you, and unlike other companies (*cough*EA*cough) that might not even tell you about a potential hack, CCP is taking a very aggressive approach to protecting their player base. You should be applauding them, not threatening them.
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Uncauzi
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Posted - 2006.01.07 17:53:00 -
[9]
EULA's have been struck down in every court, fyi, where they've come up. EULA's don't override existing laws.
That assumes CCP did wrong, though, which in case they haven't done. All of those requirements are very reasonable, the only possible exception being the CD key if you've had the game for years.
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Tgaru
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Posted - 2006.01.07 17:53:00 -
[10]
Originally by: Furrycheeky Edited by: Furrycheeky on 07/01/2006 17:49:03 All of that information should be easy to supply to them, then you can get on playing. I don't see the problem, they are only trying to protect your account.
Do you have your CD keys from 2.5 years ago? Do you remember EVERY email address you've ever had? Hell, I don't even recall the last one? Did you know at one time, transfering an account to your friend versus the current character xfer service was completely within the bounds of the EULA?
Perhaps if CCP would allow you to prove ownership by answering any ONE of the aforementioned things. But NO...it's all or nothing.
So I ask you again.....is it fair for someone to LOSE an account merely for having a not updated email address to the exception of important and longstanding payer information that shows them as the owner of the account?
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Oi Poloi
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Posted - 2006.01.07 17:54:00 -
[11]
just give them your name and the last 6 digits of your CC moron
----- DJ 4tw |

Kraimer
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Posted - 2006.01.07 17:54:00 -
[12]
Can they technically steal an account on their own server? Either way - don't be a dumbass. Underpants - ? - Profit.
WTS [Caldari Titan] 45 Gold |

Gal Amat
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Posted - 2006.01.07 17:55:00 -
[13]
Originally by: Tgaru
Originally by: Furrycheeky Edited by: Furrycheeky on 07/01/2006 17:49:03 All of that information should be easy to supply to them, then you can get on playing. I don't see the problem, they are only trying to protect your account.
Do you have your CD keys from 2.5 years ago? Do you remember EVERY email address you've ever had? Hell, I don't even recall the last one? Did you know at one time, transfering an account to your friend versus the current character xfer service was completely within the bounds of the EULA?
Perhaps if CCP would allow you to prove ownership by answering any ONE of the aforementioned things. But NO...it's all or nothing.
So I ask you again.....is it fair for someone to LOSE an account merely for having a not updated email address to the exception of important and longstanding payer information that shows them as the owner of the account?
then maybe you should email them all the info you have, explain you don't have the cd key cos it's been a long time, and they'll work with you on that.
or, and this seems to be your preferred method, you can get naked in front of your PC, and stroke yourself every time someone answers one of your idiotic posts
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Binni Girl
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Posted - 2006.01.07 17:56:00 -
[14]
Originally by: netochka AS a student of law id like to point out sevral things.
Should u not be abel to supply the information u and ccp cannot prove u are the owner of the account.
Second, CCP's EULA clearly states they can seize/ban/suspend any account without question for any reason they see fit, when u started playing u agreed to this.
i suggest in future u read the EULA before makinga fool of urself
Dont they require you to know the basics of spelling before you can learn law?
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HippoKing
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Posted - 2006.01.07 17:56:00 -
[15]
ohnoes, the sky is falling.
they actually want to know its you before you giving you the account? greedy bastards!
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netochka
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Posted - 2006.01.07 17:56:00 -
[16]
Originally by: Uncauzi EULA's have been struck down in every court, fyi, where they've come up. EULA's don't override existing laws.
That assumes CCP did wrong, though, which in case they haven't done. All of those requirements are very reasonable, the only possible exception being the CD key if you've had the game for years.
U are a fool, EULA has never been overidden in court as it is game rules period, they are not commiting fraud, if this idiot cant even remeber his account/email details, he's a dumbass. u wanna take CCP to court? i suggest u egt decent lawyers because to your 1 lawyer, they will throw ten at you, READ THE EULA, READ THE RULES, USE YOUR HEAD
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Atum
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Posted - 2006.01.07 17:56:00 -
[17]
Originally by: Tgaru Do you have your CD keys from 2.5 years ago? Do you remember EVERY email address you've ever had?
Yes. Would you like me to scan my 'Earth and Beyond' beta keys? I might even have the codewheel from 'Mike Ditka's Ultimate Football' around still, even though I don't even have a computer that can play it anymore. As for email addies, yes, even those for places that no longer exist. In short, STFU. You did not do your job, so don't whine about CCP doing theirs.
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Tgaru
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Posted - 2006.01.07 17:57:00 -
[18]
Originally by: Oi Poloi just give them your name and the last 6 digits of your CC moron
I wish that would be enough. But it's not. You have to jump through ALL the hoops listed in the original post.
I've touched upon, in another reply, just a few reasons why one might not be able to jump through ALL the hoops. Yet the thick skulled tools on this board would rather bootlick CCP than actually THINK about what I stated and realize that there are valid reason for my overall complaint.
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netochka
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Posted - 2006.01.07 17:57:00 -
[19]
Originally by: Binni Girl
Originally by: netochka AS a student of law id like to point out sevral things.
Should u not be abel to supply the information u and ccp cannot prove u are the owner of the account.
Second, CCP's EULA clearly states they can seize/ban/suspend any account without question for any reason they see fit, when u started playing u agreed to this.
i suggest in future u read the EULA before makinga fool of urself
Dont they require you to know the basics of spelling before you can learn law?
i type very fast and get alot fo typos, shut up, stupid alt
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Macro Slasher
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Posted - 2006.01.07 17:59:00 -
[20]
Btw, proving that "you are you and own your account" isn't that hard. CCP could arrange that in the extreme case you could flash your national digital ID card on the web pages. It's 100% safe, verifiable and completely impossible to counterfeit. It's a work of some ~2 hours to make the required software (the card issuers provide ready code actually) and couple hours to get the certificates and blocklist things to work.
Also such cards are already in the hands of millions of users.
Without combining physical theft of the card and the PINs from your brain it's impossible to go around that system for any less than real professionals. And those real professionals have really better things to do than stealing Eve accounts, lol
Anyways.. Or then they can stay in the earlier 90s and do as they are doing atm. 
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Uncauzi
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Posted - 2006.01.07 17:59:00 -
[21]
Originally by: netochka
U are a fool, EULA has never been overidden in court as it is game rules period, they are not commiting fraud, if this idiot cant even remeber his account/email details, he's a dumbass. u wanna take CCP to court? i suggest u egt decent lawyers because to your 1 lawyer, they will throw ten at you, READ THE EULA, READ THE RULES, USE YOUR HEAD
Yes, they have been. Obviously, you haven't researched the topic and are just trying to flame the OP. I can respect that, but you're wrong. EULA's lose to existing law.
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Nefera Sen
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Posted - 2006.01.07 18:00:00 -
[22]
Update your account information when you change email address, like everyone else has to.
Please dont let this guy back on, he doesnt deserve EVE :)
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Uncauzi
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Posted - 2006.01.07 18:00:00 -
[23]
Edited by: Uncauzi on 07/01/2006 18:01:28
Originally by: Tgaru
So you've never forgotten an email address? EVER?
No, I haven't. I've never forgotten my email addresses.
I'm guessing you E-bayed or got a friends account, though. You can't remember their old address, can you :)
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Tgaru
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Posted - 2006.01.07 18:00:00 -
[24]
Originally by: Macro Slasher I'd ask for all your stuff.. But you can't access it to be able to give 
and your contribution to this thread was what again?
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Tgaru
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Posted - 2006.01.07 18:00:00 -
[25]
Originally by: Uncauzi EULA's have been struck down in every court, fyi, where they've come up. EULA's don't override existing laws.
That assumes CCP did wrong, though, which in case they haven't done. All of those requirements are very reasonable, the only possible exception being the CD key if you've had the game for years.
So you've never forgotten an email address? EVER?
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netochka
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Posted - 2006.01.07 18:00:00 -
[26]
Originally by: Tgaru
Originally by: Oi Poloi just give them your name and the last 6 digits of your CC moron
I wish that would be enough. But it's not. You have to jump through ALL the hoops listed in the original post.
I've touched upon, in another reply, just a few reasons why one might not be able to jump through ALL the hoops. Yet the thick skulled tools on this board would rather bootlick CCP than actually THINK about what I stated and realize that there are valid reason for my overall complaint.
No we stated clearly that you didn't do your job, i have cd codes dating back to delta force (7 years ago) and if you feel once you install it u dont need it, i suggest u rethink how you use a pc. they are doing there job, we dont bootlick anyone, we unlike you (who is msot likeley 12) understand how hard ccps job is, so we dont *****
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Discorporation
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Posted - 2006.01.07 18:00:00 -
[27]
Your fault for not keeping your email active. If you're really the owner, then why is supplying this information so difficult for you?

[Now with MIND BULLETS!]
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Darius Shakor
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Posted - 2006.01.07 18:02:00 -
[28]
Originally by: Tgaru
Originally by: Oi Poloi just give them your name and the last 6 digits of your CC moron
I wish that would be enough. But it's not. You have to jump through ALL the hoops listed in the original post.
Not entirely true. Further down the list of threads I saw a post where someone did not have the CD key and instead he told them roughly how long he has had the account (ie, the month and year) and they accepted it.
So let me ask you a question... have you actually even bothered to reply to their request with what answers you can and asked them if that is enough? Or did you just put your troll hat on and come to the forums to whine again? ------
Shakor Clan Information Portal Every man has a devil. You can never rest until you find it. |

netochka
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Posted - 2006.01.07 18:02:00 -
[29]
Originally by: Uncauzi
Originally by: netochka
U are a fool, EULA has never been overidden in court as it is game rules period, they are not commiting fraud, if this idiot cant even remeber his account/email details, he's a dumbass. u wanna take CCP to court? i suggest u egt decent lawyers because to your 1 lawyer, they will throw ten at you, READ THE EULA, READ THE RULES, USE YOUR HEAD
Yes, they have been. Obviously, you haven't researched the topic and are just trying to flame the OP. I can respect that, but you're wrong. EULA's lose to existing law.
point of face of law clearly states that a EULA is infact ingame RULES AND LAW which also bends onto there LEGAL DEFENSE I.E EULA/RULES and when u either purchase/play the game u are aggreeing to there RULES/EULA who if taken to court cannot be done as the RULES/EULA clearly state what can and cannot be done by CCP. Are you just stupid?
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Sheriff Jones
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Posted - 2006.01.07 18:03:00 -
[30]
You DON'T have to jump throuhg "the hoops".
Give whatever info is available to you, speak civil and explain the things missing and they sort it out.
Happened twice to me and each time, easy as pie.
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