CCP Falcon
5498
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Posted - 2014.01.07 11:27:00 -
[3] - Quote
Good morning Ladies and Gents.
First off, apologies for the length of time it's taken to respond to this thread. The last couple of months have been pretty hectic with the launch of Rubicon, the Philippines PLEX for GOOD project, and a lot of other projects, as well as the holiday period for a lot of our staff, and a few changes in position and suchlike.
Firstly, I'd like to draw your attention to a thread that CCP Dolan has created in Jita Park Speaker's Corner.
We're opening a dialogue with the CSM and the community regarding this, and you guys can feel free to air your concerns in a civil and concise manner in the new thread over on the CSM forums. As CCP Dolan explains, we want to make sure that this kind of issue doesn't re-occur, and we want to make sure that we have full transparency with regards to fansite and third party support in future.
To that end, we'll be having a sit down with CSM8 at the winter summit to ensure that player concerns regarding this are brought to light, and that people have their voices heard in a clear and concise manner. As such, we've opened the thread linked above in order of people to express their opinions.
A few points of note, before you join the new discussion regarding this:
- If you're simply calling for blood, and for the banhammer to come down on people, please don't pollute the discussion with abusive or otherwise non-constructive posts. They will be removed.
- Action has been taken appropriate to our rules and policies, and details of that action are the concern of CCP and the third parties involved. We will not breach the privacy of any third party to satisfy the repetitive calls for the banhammer to be applied, or reveal actions taken by CCP on this matter, or any other.
- We appreciate the continued reports of issues similar to this, however the forums are not the place for them. If you feel that someone is violating the EULA, please file a support ticket under the appropriate category.
- We're going to be realistic here, and not make a false promise. This will be a lengthy process. You're not going to see results overnight, as we have a whole policy and framework to draft. This will take time, and will be something that if necessary, we'll carry over onto the term of CSM9 to complete.
- For now, any third party support that involves ingame assets remains suspended until this process is complete and we have a clear, transparent framework for support in place.
With the above points in mind, we would like to have an open dialogue with both the CSM and the community regarding player concerns on this issue, and we want to garner feedback and thoughts regarding third party support. This is why the summit session and the new thread have been created.
In the same respect, we expect players to come to us with concise feedback and constructive criticism. If the new thread goes the way of the old one, with pointless bumping and abusive posting, those responsible will lose their ability to contribute to the discussion. Don't spam, and the thread is stickied so don't pointlessly attempt to bump it or be disruptive to the ongoing discussion.
We realize that this is something that's a concern, we realize that this is something that a certain cross-section of the community would like to see addressed, and we realize that we need a solid, transparent framework in place going forward.
By working with us and offering us civil, concise feedback and constructive criticism, you can help us to do this.
As such, I'm closing this thread, which frankly, is a mess. It will however be kept for reference.
Please continue discussion within the forum rules in this thread.
Again, apologies for the length of time a response has taken, but we've been speaking at length internally regarding this issue.
Thanks.
CCP Falcon -á || -á EVE Community Manager -á || -á EVE Illuminati
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