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| Author |
Thread Statistics | Show CCP posts - 14 post(s) |
Bael Malefic
Center for Advanced Studies
Gallente Federation
1
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Posted - 2013.11.19 14:33:00 -
[1] - Quote
Cleared client side cache. Launcher version 2.1.655130. Launcher reports "client is ready." Click play. Says "Launching." Wait. Nothing. Rinse. Repeat.
Already did all the stuff various "experts" have recommended on the forums, nothing.
Patch appeared to download successfully.
Repair tool fails.
No response to support ticket.
Not at all impressed and out of time for this. |
Kyr Tanos
Super Awesome Exploration Team Alpha
Industrial Might and Mayhem Alliance
0
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Posted - 2013.11.19 14:36:00 -
[2] - Quote
Having this same problem. Everything worked fine, patch downloaded fine, launcher updated, says ready to launch, I click, I wait and nothing happens and PLAY reappears as if I never clicked it.
Worked fine yesterday. |
Bael Malefic
Center for Advanced Studies
Gallente Federation
1
|
Posted - 2013.11.19 14:50:00 -
[3] - Quote
Kyr Tanos wrote:Having this same problem. Everything worked fine, patch downloaded fine, launcher updated, says ready to launch, I click, I wait and nothing happens and PLAY reappears as if I never clicked it.
Worked fine yesterday.
Precisely. Worked fine earlier today, in fact. |
Gridloader
Republic University
Minmatar Republic
1
|
Posted - 2013.11.19 15:20:00 -
[4] - Quote
Have the same issue....
I have this earlier with TEST server couple of weeks ago... I tried to log in there couple of times to check things up but coudnt...so I gave up... its test server anyway.Now I try to log in to Tranquilty and see this is the same thing. |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 15:21:00 -
[5] - Quote
Can you check if there is an exefile.exe process running in the background? If so, are you running with DX11 or DX9?
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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CCP Aita
C C P
C C P Alliance
13
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Posted - 2013.11.19 15:27:00 -
[6] - Quote
If there is no exefile runnning could you guys please provide us with some logs?
The launcher logs should be located under launcher/cache in your eve installation folder, and is named something like launcher.2013.11.19.log. If you could please locate that file, paste it's entire contents to pastebin.com and provide us with the link then we can take a look at it and try and help you.
Associate Programmer
Team Special Circumstances |
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 15:30:00 -
[7] - Quote
erlier I can run EVE from bin catalogue.... now when I launching it it didnt even "spark" |
Mantha son
EVE University
Ivy League
0
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Posted - 2013.11.19 15:34:00 -
[8] - Quote
Same problem:
Logs -> http://pastebin.com/5wPTXKRP
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 15:37:00 -
[9] - Quote
http://pastebin.com/bcb8Vd1J |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 15:37:00 -
[10] - Quote
You guys seem to be running DX11, can you try running in DX9 to see if that resolves the issue?
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Mantha son
EVE University
Ivy League
0
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Posted - 2013.11.19 15:39:00 -
[11] - Quote
How u do that? |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 15:41:00 -
[12] - Quote
Mantha son wrote:How u do that?
Open the settings dialog in the launcher (that small wheel icon in the top right corner), go to the DirectX tab and select DirectX 9.
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 15:42:00 -
[13] - Quote
this icon is not working |
Mantha son
EVE University
Ivy League
0
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Posted - 2013.11.19 15:44:00 -
[14] - Quote
YES it worx ! ! !
thx! |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 15:45:00 -
[15] - Quote
What exactly is not working? Can you provide a log file which can be found in [eve installation path]/launcher/cache?
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 15:49:00 -
[16] - Quote
that mean when i left click on it nothing happen |
Bael Malefic
Center for Advanced Studies
Gallente Federation
2
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Posted - 2013.11.19 16:23:00 -
[17] - Quote
Update:
There is no exefile.exe running.
In the launcher, I clicked Settings > DirectX. It was set to DirectX 11 by default.
I changed it to DirectX 9. Game now launches normally.
Thanks! |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 16:40:00 -
[18] - Quote
Could you please start the launcher via eve.exe and not directly from the appdata folder? (-:
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 16:48:00 -
[19] - Quote
its not working... when I launch it and then try to use repair tool.... repair tool giving massage that launcher.exe is running....
when i go to windows task manager there is nothing about aplications that are rigged to eve.... however when I go deeper to resources monitor.... there is info about launcher.exe running... and I need to remove it from there to start from begining...
As I can see from other post its this DX9-11 issue... and I cant change it because of other issues rigged to settings icon... at least give me some link or info how to change DX to 9 without this icon;) |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 16:54:00 -
[20] - Quote
Gridloader wrote:its not working... when I launch it and then try to use repair tool.... repair tool giving massage that launcher.exe is running....
when i go to windows task manager there is nothing about aplications that are rigged to eve.... however when I go deeper to resources monitor.... there is info about launcher.exe running... and I need to remove it from there to start from begining...
OK, so the repair tool can be ignored for this problem, that just as a sidenote.
And to clarify: You saw that there were launcher.exe processes running in the background. You terminated these from the task manager. Then you started eve.exe again? In worst case: Have you tried rebooting your computer before restarting EVE? Sometimes Windows leaks some handles and those rare moments can cause weird issues.
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 16:55:00 -
[21] - Quote
I rebooted 3-4times;) and its not helping;) i updatedd earlier post;) |
Daolin
Spirit of Independence
0
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Posted - 2013.11.19 16:56:00 -
[22] - Quote
Just wanted to pop in quickly to say that I had the same problem and switching to DX9 fixed it. Running Intel HD3000 integrated graphics (don't laugh, it's a secondary machine).
Thanks, nice to find a forum thread that is actually helpful  |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 16:59:00 -
[23] - Quote
Gridloader wrote:I rebooted 3-4times;) and its not helping;) i updatedd earlier post;)
OK, cool. And you tried just re-installing the launcher from http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_655130.exe ?
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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Gridloader
Republic University
Minmatar Republic
1
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Posted - 2013.11.19 17:14:00 -
[24] - Quote
I used this link and nothing changed... in my case icon responsible for switching between dx9 and 11 isnt working;)
As long as You dont give me other way to switch it I will be waiting;) Maybe some other ppl will bump this;) .o/ |
herecome thefuzz
School of Applied Knowledge
Caldari State
1
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Posted - 2013.11.19 17:19:00 -
[25] - Quote
I have used this link and the launcher runs, however if I quit the launcher and try run it again via the shortcut in my eve folder nothing happens :( |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 17:23:00 -
[26] - Quote
Gridloader wrote:I used this link and nothing changed... in my case icon responsible for switching between dx9 and 11 isnt working;)
As long as You dont give me other way to switch it I will be waiting;) Maybe some other ppl will bump this;) .o/
The icon is not responsible for switching between DX9 and DX11, the icon is responsible for opening the settings dialog where you can switch. Personally I have no idea if there is another way to switch, sorry.
Also, since the log file says that the settings window opened just fine, the only thing I could imagine would be some esoteric issue with a 3rd party software on your system interfereing with our embedded browser. Any chance of that? (-;
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 17:23:00 -
[27] - Quote
herecome thefuzz wrote:I have used this link and the launcher runs, however if I quit the launcher and try run it again via the shortcut in my eve folder nothing happens :(
What does the shortcut look like, e.g. what are its target and its working directory?
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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herecome thefuzz
School of Applied Knowledge
Caldari State
1
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Posted - 2013.11.19 17:26:00 -
[28] - Quote
"C:\Program Files (x86)\CCP\EVE\launcher\launcher.exe" /forcelauncher
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CCP Aporia
C C P
C C P Alliance
112
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Posted - 2013.11.19 17:27:00 -
[29] - Quote
herecome thefuzz wrote:"C:\Program Files (x86)\CCP\EVE\launcher\launcher.exe" /forcelauncher
That looks good, can you provide a log file from a failed start up?
Senior Programmer
Team Special Circumstances
Friend of Walking Avatars |
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herecome thefuzz
School of Applied Knowledge
Caldari State
1
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Posted - 2013.11.19 17:31:00 -
[30] - Quote
were will i find that?
thanks |
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